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31
Malfunctions
Sometimes, detected malfunctions can be easily
resolved. Before calling the Technical Assistance
Service, keep the following advice in mind:
Malfunction Possible cause Solution
The general electrical
system is malfunctioning.
Defective fuse.
The automatic safety switch or
circuit breaker has tripped.
Check the fuse in the main fuse box and
change it if it is damaged.
Check the main control panel to see if the
automatic safety switch or circuit
breaker has tripped.
The automatic switch-on
function does not work.
There may be food or cleaning
product residue stuck between the
ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly
positioned.
The appliance is not grounded, is
poorly connected or the grounding
is faulty.
The space between the ignition sparker
and the burner must be clean.
Dry the burner caps carefully.
Check that the caps are correctly
positioned.
Contact the electrical installer.
The burner flame is not
uniform.
The burner components are not
correctly positioned.
The grooves on the burner are dirty.
Make sure the components are correctly
positioned.
Clean the grooves on the diffuser.
The gas flow does not
appear normal or no gas is
coming out.
The gas supply is blocked by gas
valves.
If the gas is supplied from a gas
cylinder, make sure it is not empty.
Open all gas valves.
Change the gas cylinder.
The kitchen smells of gas. A gas valve has been left open.
Incorrect coupling of gas cylinder.
Possible gas leak.
Turn off the valves.
Check that the coupling is sound.
Shut off the gas supply, ventilate the
premises and immediately notify an
authorised installation technician so that
they can check and certify the
installation. Do not use the appliance
until you are sure that there is no gas
leak in the installation or appliance itself.
The safety valves on one of
the burners are not working.
The control knob was not held down
long enough.
The grooves on the diffuser are dirty.
Once the burner is on, hold the control
knob down a few seconds longer. Clean
the grooves on the diffuser.
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