HW-T400
FULL MANUAL
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at www.samsung.com/register
ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
• To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
• Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
ENG - 3
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ABOUT THIS MANUAL
The user manual has two parts: this simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
USER MANUAL
See this manual for safety instructions,
product installation, components,
connections, and product specications.
FULL MANUAL
You can access the FULL MANUAL on
Samsung’s on-line customer support centre by
scanning the QR code. To see the manual on
your PC or mobile device, download the
manual in document format from Samsung’s
website. (http://www.samsung.com/support)
Design and specications are subject to change
without prior notice.
ENG - 4
CONTENTS
01 Checking the Components 6
Inserting battery (AAA) into the Remote Control
------------------------- 6
02 Product Overview 7
Front / Right Side Panel of the Soundbar
------------------------- 7
Bottom Panel of the Soundbar
------------------------- 8
03 The Remote Control 9
Using the Hidden Buttons (Buttons with more than one function)
-------------------------
10
Adjusting the Soundbar volume with a TV remote control
-------------------------
12
04 Connecting the Soundbar 13
Connecting Electrical Power
-------------------------
13
05 Connecting to a TV 14
Connecting using an Optical Cable
-------------------------
14
Connecting a TV or Bluetooth Device via Bluetooth
-------------------------
16
Connecting a Soundbar to a mobile device via NFC function
-------------------------
17
06 Connecting an External Device 20
Connecting using an Optical Cable
-------------------------
20
Connecting using an Analogue Audio (AUX) Cable
-------------------------
21
07 Connecting a USB Storage Device 22
Setting Repeat Play Options
-------------------------
23
ENG - 5
08 System Initialise 25
09 Installing the Wall Mount (Optional) 26
Installation Precautions
-------------------------
26
Wall mount Components
-------------------------
26
10 Software Update 29
Update Procedure
-------------------------
29
When update fails
-------------------------
30
11 Troubleshooting 31
12 Licence 32
13 Open Source Licence Notice 32
14 Important Notes About Service 32
15 SpecicationsandGuide 33
Specications
-------------------------
33
ENG - 6
01 CHECKING THE COMPONENTS
Soundbar Main Unit Power Cord Remote Control /
Battery (AAA x 1)
• User Manual / Warranty Card / Regulatory Guide (Not available in some locations).
• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
• The appearance of the accessories may differ slightly from the illustrations above.
Inserting battery (AAA) into the Remote Control
Match the polarity of the battery to the symbols on the battery compartment.
1
1
3
2
2
ENG - 7
02 PRODUCT OVERVIEW
Front / Right Side Panel of the Soundbar
Volume
Power
Position the product so
that the SAMSUNG
logo is located on the
top.
Right Side of the Soundbar
NFC
LED
indicator
The LED Indicator ashes, glows, or changes colour depending on the Soundbar's current
mode or status. The colour of the LED indicator and the number of lights indicate the active
mode as described below.
W
White LED
B
Blue LED
R
Red LED
G
Green LED
Mode
Remote control
Button
LED indicator
D.IN
W
Bluetooth
B
Connected status
B
Slow-Blinking
Disconnected status
Bluetooth
pairing
B
Fast-Blinking
AUX
W W
USB
W W W
ENG - 8
NFC
Logo
You can activate your Bluetooth connection by placing your phone in the NFC detection area
of the Soundbar.
Source
Selects the source input mode. (D.IN / Bluetooth / AUX / USB)
• To turn on “Bluetooth pairing” mode, change the source to “Bluetooth” mode and then
press and hold the
button for more than 5 seconds.
Bottom Panel of the Soundbar
Bottom of the Soundbar
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
POWER Connect the Soundbar's AC power cord.
AUX Connect to the Analogue output of an external device.
D.IN Connect to the digital (optical) output of an external device.
USB Connect a USB device here to play music les on the USB device through the Soundbar.
•
When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•
If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
•
When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•
Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 9
03 THE REMOTE CONTROL
• The images, buttons, and functions of the remote control may differ depending on the model.
Turns the Soundbar on and off.
Press this button to mute the sound.
Press it again to unmute the sound.
Press this button to pair a new
Bluetooth device.
Press to enter the "USB" mode.
Push this button up or down to
adjust the bass volume within a -6 to
+6 range.
Press to enter the "AUX" mode.
Press the
button to select the
previous music le.
Press the
button to play/pause
a music le.
Press the
button to select the
next music le.
Press to select the desired
sound effect by choosing
SURROUND or STANDARD.
Push this button up or down to
adjust the volume.
The playback mode of the USB
storage device changes to
random repeat.
Press to enter the “D.IN” mode.
Press to enter the “Bluetooth”
mode.
ENG - 10
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
How to Use the Remote Control
Remote Control
Button
Function
Auto Power
Down On/Off
(AUX mode)
– D.IN / Bluetooth / USB / AUX Mode : If there is no audio signal for
18 minutes.
– If there is no KEY input for 8 hours when the Audio (AUX) Cable
is connected. (Auto Power Down function can be turned off
only in that case.)
– To turn off Auto Power Down function, while in “AUX” mode,
press and hold the
button for 5 seconds.
LED indicator
W W
G
Blinking
Auto Power Down On
W W
R
Blinking
Auto Power Down Off
Initialise
(Standby)
Press the
button for 5 seconds in the standby power off station to
trigger the system initial function.
– This operation will not clear Bluetooth paired history.
LED indicator
W W W W
R
Blinking X 2
TV remote
control On/Off
(Standby)
For detailed information about TV remote control, please see "Adjusting
the Soundbar volume with a TV remote control" on page 12.
TV Connect
(Bluetooth mode)
For detailed information about TV Connect, please see "Disconnecting
the Soundbar from the TV” on page 17.
ENG - 11
Bluetooth Power
On/Off
Press the
button for 5 seconds in the power on station to trigger
the Bluetooth Power On/Off function.
LED indicator
B
W
G
Blinking
Bluetooth Power On
B
W
R
Blinking
Bluetooth Power Off
Auto Power Link
On/Off
For detailed information about Auto Power Link On/Off function, please
see “Auto Power Link” on page.15
ENG - 12
Adjusting the Soundbar volume with a TV remote control
If you have a Samsung TV, you can adjust the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your
Samsung remote to control the Soundbar’s volume. For more information, see the TV’s user manual.
The default mode for this function is control by a Samsung TV.
1. If your TV is not a Samsung TV and you want your TV’s remote to control the Soundbar’s volume,
you can change the settings of this function by pressing and holding the BASS
button
repeatedly. To have your TV’s remote adjust the Soundbar’s volume, follow Steps 1 through
3 below.
2. If you want to turn off this function completely, follow Steps 1 and 2.
Mode Remote control Button LED indicator
1.
Turn off
All LED’s Off
2.
“Off” mode
5 Sec
W W W W
Blinking
3.
“All TV” mode
5 Sec
W W W W
Blinking
4.
“Samsung TV” mode
(Default mode)
5 Sec
W W W W
Blinking
– Each time you press the BASS
button and hold it for 5 seconds, the mode switches in the
following order:
“Samsung TV” (Default mode) → “Off” → “All TV”.
– The LED’s blink for 3~4 seconds, then return to the standby power off mode.
– This function may not be available, depending on your TV`s remote control.
– Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA,
Hisense, RCA
ENG - 13
04 CONNECTING THE SOUNDBAR
Connecting Electrical Power
• For information about the required electrical power and power consumption, refer to the label
attached to the product. (Label : Bottom of the Soundbar Main Unit)
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
Power Cord
Electrical Outlet
Bottom of the Soundbar Main Unit
ENG - 14
05 CONNECTING TO A TV
Hear TV sound from your Soundbar through wired or wireless connections.
• When the Soundbar is connected to selected Samsung TVs, you can control the Soundbar using the
TV’s remote control.
– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Connecting using an Optical Cable
Step 1. Connect an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
(not supplied)
Bottom of the Soundbar
NOTE
– When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the
setting on the TV is changed, you will experience better sound quality. (The TV menu may use
different words for Dolby Digital and PCM depending on the TV manufacturer.)
ENG - 15
Step 2. Change the Soundbar’s mode to D.IN
Right Side of the Soundbar
(OR)
W
Auto Power Link
This Function automatically turns on the Soundbar when the TV is turned on if the Soundbar is
connected to the TV by an Optical Cable (not supplied).
Press and hold the button on the remote control for more than 5 seconds to toggle this function.
• Auto Power Link is set to ON by default.
• Depending on the connected device, Auto Power Link may not function.
• This function is only available in the “D.IN” mode.
Mode Remote control Button LED indicator
OFF
5 Sec
W W
R
Blinking
ON
5 Sec
W W
G
Blinking
ENG - 16
Connecting a TV or Bluetooth Device via Bluetooth
Step 1. Change the Soundbar mode to “Bluetooth Pairing”
B
Fast-Blinking
Step 2. Select the Soundbar in your TV’s or Bluetooth device’s Menu
Select
“[AV] Samsung Soundbar T400 T-Series”
Bluetooth device
(OR)
Bluetooth menu
NOTE
– You cannot connect more than one TV or Bluetooth device at a time.
Step 3. Check the Soundbar’s status
The blue LED should not be blinking once the Bluetooth connection is complete.
B
If the TV or device fails to connect
• If a previously connected Soundbar listing appears in the device list of your TV or Bluetooth device,
delete it. (e.g. “[AV] Samsung Soundbar T400 T-Series”)
• Then repeat steps 1 through 3.
ENG - 17
Disconnecting the Soundbar from the TV
Press the
button on the right side panel or on the remote control and switch to any mode but
“Bluetooth”.
• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press and hold
button for 5 seconds in “Bluetooth Ready” mode. TV Connect is turned OFF.
• To turn TV Connect back on, press and hold the button for 5 seconds with the Soundbar in
“Bluetooth Ready” mode.
• TV Connect is set to ON by default.
Mode Remote control Button LED indicator
TV Connect-OFF
5 Sec
B
W W
R
Blinking
TV Connect-ON
5 Sec
B
W W
G
Blinking
Connecting a Soundbar to a mobile device via NFC function
Step 1. Place your mobile device in the NFC detection area on top of the Soundbar
Bluetooth device
NFC
Top of the Soundbar
NOTES
– Make sure that your mobile device has the NFC function turned on and that the screen is active.
– Bluetooth connection is unavailable when NFC of the mobile device is in card emulation mode.
ENG - 18
Step 2. Check the Soundbar’s status
The blue LED should not be blinking once the Bluetooth connection is complete.
B
NOTES
– If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
– The Soundbar automatically turns off after 18 minutes in the Ready state.
– The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
– Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
– The Soundbar supports SBC data (44.1kHz, 48kHz).
– Connect only to a Bluetooth device that supports the A2DP (AV) function.
– You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
– Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar T400
T-Series” from the device’s scanned devices list will automatically change the Soundbar to
“Bluetooth” mode.
– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
– The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
ENG - 19
Bluetooth Power On/Off
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
Press and hold the
button for more than 5 seconds in the power on station to trigger/shut off
Bluetooth Power On function. For more information about Bluetooth Power On/Off, see page 11.
• Bluetooth Power function is set to On by default.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
• A Bluetooth device may cause noise or malfunction, depending on usage, if:
– A part of your body is in contact with the receiving/transmitting system of the Bluetooth device
or the Soundbar.
– It is subject to electrical variation from obstructions caused by a wall, corner, or ofce partition.
– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
• Pair the Soundbar with the Bluetooth device while they are close together.
• The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
• In poor reception areas, the Bluetooth connection may not work properly.
• The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
• This wireless device may cause electric interference during its operation.
ENG - 20
06 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via an optical cable or analogue cable to play the external device’s sound
through the Soundbar.
Connecting using an Optical Cable
Step 1. Connect using an Optical Cable
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Bottom of the Soundbar
Optical Cable
(not supplied)
BD / DVD player / Set-top box /
Game console
Step 2. Change the Soundbar’s mode to D.IN
Right Side of the Soundbar
(OR)
W
ENG - 21
Connecting using an Analogue Audio (AUX) Cable
Step 1. Connect using an Analogue Audio (AUX) Cable
AUX IN
- AUDIO -
R L
AUX IN
- AUDIO -
R L
Bottom of the Soundbar
Audio (AUX) Cable
(not supplied)
BD / DVD player / Set-top box /
Game console
Step 2. Change the Soundbar’s mode to AUX
Right Side of the Soundbar
(OR)
W W
ENG - 22
07 CONNECTING A USB STORAGE DEVICE
Step 1. Connect a USB Drive
USB (5V 0.5A)
Bottom of the Soundbar
NOTE
– The Soundbar automatically turns off (Auto Power Off) if you do not connect a USB device to the
Soundbar within 18 minutes.
Step 2. Change the Soundbar’s mode to USB
Right Side of the Soundbar
(OR)
W W W
ENG - 23
Setting Repeat Play Options
Repeat play
When the Soundbar is in “USB” mode, each time you press the
button the “USB” mode changes
how it plays tracks in the following order: “Repeat - Off” > “Repeat - 1 song” > “Repeat - All songs”.
See the table below for details.
Mode Remote control Button LED indicator
Repeat - Off
W W W
Repeat - 1 song
W W W
Blinking
Repeat - All songs
W W W
Blinking
Repeat play at Random
When the Soundbar is in “USB” mode, once you press the
button, the “USB” mode changes how it
plays tracks to “Repeat - Random”.
See the table below for details.
Mode Remote control Button LED indicator
Repeat - Random
W W W
Blinking
ENG - 24
File Format Type Compatibility list
Extension Codec Sampling Rate Bitrate
*.mp3 MPEG 1 Layer2 16kHz ~ 48kHz 80kbps~320kbps
MPEG 1 Layer3 16kHz ~ 48kHz 80kbps~320kbps
MPEG 2 Layer3 16kHz ~ 48kHz 80kbps~320kbps
MPEG 2.5 Layer3 16kHz ~ 48kHz 80kbps~320kbps
*.wma Wave_Format_MSAudio1 16kHz ~ 48kHz 56kbps~128kbps
Wave_Format_MSAudio2 16kHz ~ 48kHz 56kbps~128kbps
*.aac AAC 16kHz ~ 96kHz 48kbps~320kbps
A A C- L C 16kHz ~ 96kHz
128kbps~192kbps
5.1ch 320kbps
HE-AAC 24kHz ~ 96kHz
48kbps~64kbps
5.1ch 160kbps
*.wav - 16kHz ~ 48kHz up to 3000kbps
*.ac FLAC 1.1.0, FLAC 1.2.1 16kHz ~ 96kHz up to 3000kbps
• If there are too many folders and les stored on the USB device, it may take the Soundbar some
time to access and play les.
ENG - 25
08 SYSTEM INITIALISE
W W W W
R
Right Side of the Soundbar
5 Sec
Blinking X 2
With the Soundbar on, press the
(Volume) buttons on the body at the same time for at least
5 seconds.
CAUTION
– All the settings of the Soundbar are initialised. Be sure to perform this only when initialization is
required.
ENG - 26
09 INSTALLING THE WALL MOUNT
(OPTIONAL)
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall
or choose another installation point.
• Purchase and use the xing screws or anchors appropriate for the kind of wall you have (plaster
board, iron board, wood, etc.).
If possible, x the support screws into wall studs.
• Purchase wall mounting screws according to the type and thickness of the wall you want to mount
the Soundbar on.
– Diameter: M4
– Length: 40 mm or longer recommended.
• Connect cables from the unit to external devices before you install the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an
electric shock.
Wall mount Components
5cm or more
For Installation on Concrete Walls
(not supplied)
A
x 2 (M4 x L40)
A
B
x 2
40 mm or longer
4 mm
8 mm
Recommendedspecication
NOTE
– Installations on other types of walls will require
different kinds of screws.
ENG - 27
1.
------ 370 mm------
CENTRE LINE
NOTES
– If your TV is installed on
the wall, install the
Soundbar 5cm or more
below your TV.
– Use a pencil to mark the
holes’ positions.
2.
6 mm
50 mm
A
B
IMPORTANT NOTE
– The installation method shown here is for CONCRETE walls. Installation methods will vary
depending on the wall type. For installation on dry wall, we strongly recommend you drill screw
support holes into the underlying wood studs.
3.
A
10.5mm
ENG - 28
4.
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
5.
NOTE
– Supports for wall installation are built into
the back of the Soundbar.
CAUTION
– Press the Soundbar down with sufcient
force to x it to the wall. If the Soundbar
is not rmly xed to the wall, it could be
accidently detached, resulting in
personal injury.
– Do not bump into or strike the Soundbar
(especially from the bottom). The impact
could detach the Soundbar from the
wall, resulting in personal injury.
ENG - 29
10 SOFTWARE
UPDATE
Samsung may offer updates for the Soundbar’s
systemrmwareinthefuture.
USB (5V 0.5A)
Bottom of the Soundbar
If an update is offered, you can update the
rmware by connecting a USB device with the
rmware update stored on it to the USB port on
your Soundbar. For more information about how
to download update les, go to the Samsung
Electronics website at (www.samsung.com
Support).
Then, enter or select the model number of your
Soundbar, select the Software & Apps option, and
then Downloads. Note that the option names can
vary.
Update Procedure
Important: The updating function erases all user
settings. We recommend you write down your
settings so that you can easily reset them after
the update.
1. Connect a USB thumb drive to the USB port
on your computer.
Important: Make sure there are no music
les on the USB thumb drive. This may cause
the rmware update to fail.
2. Go to the Samsung website at (samsung.
com)
select Enter Model Number and
enter the model of your Soundbar. Select
manuals and downloads and download the
latest software le.
3. Save the downloaded software to a USB
stick and select “Extract Here” to unzip the
folder.
4. Turn off the Soundbar and connect the USB
stick containing the software update to the
USB port.
5. Disconnect the power cord, reconnect it, and
then turn on the Soundbar.
6. Turn on the Soundbar and select mode to
USB. Within 3 minutes, 4 white LEDs on and
update begins.
7. When the update nishes, the Soundbar
turns off. Press the button on the
remote control for 5 seconds. All LEDs blink
2 times and then the Soundbar turns off.
The update is complete.
• If the rmware fails to update, you can
update the rmware again.
8. Restore your settings on the Soundbar.
ENG - 30
When update fails
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update les to the Soundbar’s
USB port.
2. Disconnect the Soundbar’s power cord,
reconnect it, and then turn on the Soundbar.
NOTES
– The rmware update may not work properly
if audio les supported by the Soundbar are
stored in the USB storage device.
– Do not disconnect the power or remove the
USB device while updates are being applied.
The main unit will turn off automatically after
completing the rmware update.
– After the update is completed, the user setup
in the Soundbar is initialised so you can reset
your settings. We recommend you write
down your settings so that you can easily
reset them after the update. If the software
update fails, check if the USB stick is
defective.
– Mac OS users should use MS-DOS (FAT) as the
USB format.
– Updating via USB may not be available,
depending on the USB storage device
manufacturer.
ENG - 31
11 TROUBLESHOOTING
Before seeking assistance, check the following.
The unit will not turn on.
Isthepowercordrmlypluggedintothewalloutlet?
; Unplug and reconnect the power cord to the wall outlet to make sure the connection is secure.
A function does not work when the button is pressed.
Istherestaticelectricityintheair?
; Disconnect the power plug and connect it again.
Sound dropouts occur in Bluetooth mode.
; See the Bluetooth connection sections on pages 16 ~ 19.
; In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 m.
Sound is not produced.
IstheMutefunctionon?
; Press the VOL button to cancel the function.
Isthevolumesettominimum?
; Adjust the Volume.
The remote control does not work.
Isthebatterydrained?
; Replace with new batteries.
IsthedistancebetweentheremotecontrolandSoundbarmainunittoofar?
; Move the remote control closer to the Soundbar main unit.
ENG - 32
12 LICENCE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS 2.0
Channel are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. © DTS, Inc. All Rights
Reserved.
The Bluetooth® word mark and logos are
registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by Samsung
Electronics Co., Ltd. is under license. Other
trademarks and trade names are those of their
respective owners.
13 OPEN SOURCE
LICENCE NOTICE
To send inquiries and requests regarding open
sources, contact Samsung via Email
(oss.request@samsung.com).
14 IMPORTANT
NOTES ABOUT
SERVICE
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
ENG - 33
15 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-T400
USB 5V/0.5A
Weight 2.0 kg
Dimensions (W x H x D) 641.0 x 65.0 x 107.0 mm
Operating Temperature Range +5°C to +35°C
Operating Humidity Range 10 % ~ 75 %
Supported play formats
(DTS 2.0 sound is played in DTS format.)
LPCM 2ch, Dolby Audio™
(supporting Dolby® Digital), DTS
NOTES
– Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
– Weight and dimensions are approximate.
– For India Only
“This product is RoHS compliant”
© 2020 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Country /Area Contact Centre
Web Site
`
Asia Pacifi c
CHINA 400-810-5858 www.samsung.com/cn/support
TAIWAN
0800-329-999
0809-00-5237 ( B2B / Dealer)
www.samsung.com/tw/support
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www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
MACAU 0800 333
SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support
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VIETNAM 1800 588 889 www.samsung.com/vn/support
THAILAND
0-2689-3232
1800-29-3232 (Toll free for all product)
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LAOS +856-214-17333
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+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
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021-5699-7777
0800-112-8888 (All Product, Toll Free)
www.samsung.com/id/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and Mobile ]
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www.samsung.com/ph/support
INDIA
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www.samsung.com/in/support
NEPAL
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09612300300
08000300300 (Toll free)
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