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Problem solving guide
90
Problem Cause and remedy
Dishes are not dry or
cutlery and glasses are
flecked.
The rinse aid dosage is too low or the rinse aid con-
tainer is empty.
Replenish the rinse aid container, increase the
dosage or change the brand of rinse aid (see “Be-
fore using for the first time” chapter, “Rinse aid”
section).
Dishes were taken out of the wash cabinet too soon.
Leave dishes in longer (see “Operation” chapter,
“Unloading the dishwasher” section).
The duration of the drying phase for the selected pro-
gramme is not sufficient for the dishes.
Select the Extradry function (see “Settings”
chapter, “Extradry” section).
You have used combination products that have insuf-
ficient drying performance.
Switch to another detergent, or replenish the rinse
aid (see “Before using for the first time” chapter,
“Rinse aid” section).
Glassware has a brown
or blue tinge. The film
cannot be wiped off.
Ingredients from the detergent have formed a deposit.
Switch to another detergent straight away.
Glassware is dull and
discoloured. The film
cannot be wiped off.
The glassware is not dishwasher-proof. The surface
has altered.
No remedy.
Purchase glassware that is dishwasher-proof.
Tea or lipstick stains
have not been com-
pletely removed.
The wash temperature of the selected programme
was too low.
Select a programme with a higher main wash tem-
perature.
The bleaching effect of the detergent used is too low.
Switch to another detergent.
Plastic items are discol-
oured.
Natural dyes, e.g. from carrots, tomatoes or ketchup
may be the cause. The amount of detergent used or
its bleaching effect was not sufficient to deal with nat-
ural dyes.
Use more detergent (see “Detergent” chapter).
Parts that are already discoloured will not revert to
their original colour.
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