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Troubleshooting
ICE &
TOPIC POSSIBLE CAUSE SOLUTION
Water appears cloudy Air or air bubbles in water This is normal when first using dispenser and will
disappear with use.
Initial water ejected through cartridge may contain
harmless carbon dust flushed from cartridge Particles are
Particles in water andlor ice Carbon dust from water filter cartridge safe for consumption. Will disappear after the first few
cubes, uses.
Concentrations of minerals in water will form
Particles are not harmful and naturally occur in water
_articles when water becomes frozen and
melts, supplies.
Freezer door is not closed.
No indicator lights are lit on
dispenser Refrigerator is not plugged in.
Fuse is blown, or circuit breaker needs to be
reset.
Power outage has occurred
Freezer door is not closed.
Neither ice nor water is
dispensed when pads are
pushed
Ice or water has been dispensed for a period
greater than 3 minutes, and has entered the
automatic _ock out mode
Verify that freezer door is closed. Power is removed from
the control when freezer door is opened.
Plug in unit.
RepIace any blown fuses. Check circuit breakers for any
tripped circuits.
Call Iocal power company listing to report outage.
Verify that freezer door is closed. Power is removed from
the control when freezer door is opened.
Controts are in lock mode. See controt instructions in "Dispenser Features"
At initial use, there is an approximate 45-second delay in
Water tank is fifling, dispensing whiIe the internal water tank is filling.
Ice maker or ice maker-equipped unit has Wait 24 hours for ice production to begin and for ice maker
just recentIy been installed or a Iarge amount to restock after emptied.
Ice maker is not producing of ice has just been used.
enough ice or ice is
malformed Water filter is clogged or needs to be
changed. Change water filter.
Ice maker has just recent}y been installed or Wait 24 hours for ice production to begin and for ice maker
a _arge amount of ice has just been used. to restock after emptied.
Low water pressure can cause vatve to leak. Water
pressure must be between 20 to 100 pounds per square
Water pressure is too tow. inch to function properly A minimum pressure of 35
pounds per square inch is recommended for units with
vcater filters.
Water filter is clogged or needs to be Change water filter.
changed.
Household water supply is not reaching Check water connection procedure wdtten in "lnstaIling
water vatve Your Refrigerator"
Turnoffwatersupplyandremovekinks. Ifkinkscannotbe
Copper or plastic tubing has kinks, removed, replace tubing.
Water pressure must be between 20 to t00 pounds per
Ice maker is not producing square inch to function properly. A minimum pressure of 35
ice Water pressure is too tow. pounds per square inch is recommended for units "with
water filters.
Check freezer temperature.
Ice bin is not installed properly
Improper water valve was installed
See temperature controls section in "installing Your
Refrigerator" to adjust your controls Freezer must be
between 0 to 2°F (-18 to -t7°C) to produce ice.
See ice bin section for proper installation and alignment.
Check water connection procedure written in "lnstaIling
Your Refrigerator". SeIf-piercmg and 3/1_" saddle vatves
cause low water pressure and may clog the line over time.
Sears is not responsible for property damage due to
improper installation or water connection.
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