Loading ...
Loading ...
Loading ...
WARRANTY
LIMITED WARRANTY FOR HOOVER® PRODUCT
/ 2 (TWO) YEAR LIMITED WARRANTY
(DOMESTIC USE)
If this product is not as warranted, contact TTI
Floor Care North America Customer Service at
1-800-944-9200. Please have available the
proof of purchase and model number for the
warranted product.
WHAT THIS WARRANTY COVERS:
This limited
warranty provided by Royal Appliance Mfg.
Co., doing business as TTI Floor Care North
America (referred to hereafter as “Warrantor”)
applies only to products purchased in the U.S.
(including its territories and possessions), a
U.S. Military Exchange, or Canada. When used
and maintained in normal household use and
in accordance with the Owner’s Guide, this
product is warranted against original defects
in material and workmanship for 2 (TWO)
years from the date of original purchase (the
“Warranty Period”). If Warrantor determines
that the issue you are experiencing is covered
under the terms of this warranty (a “covered
warranty claim”), we will, at our sole
discretion and free of charge (subject to the
cost of shipping), either (i) repair your product;
(ii) ship you a replacement product, subject to
availability; or (iii) in the event that the
applicable parts or replacement are not
reasonably available, ship you a similar
product of equal or greater value. In the
unlikely event that we are unable to repair
your product or ship a replacement or similar
product, we reserve the right, at our sole
discretion, to issue you a refund or store credit
(if applicable) of the actual purchase price at
the time of the original purchase as reflected
on the original sales receipt. Parts and
replacements may be new, refurbished, lightly
used, or remanufactured, in Warrantor’s sole
discretion.
WHO THIS LIMITED WARRANTY COVERS:
This
limited warranty extends only to the original
retail purchaser, with original proof of
purchase from Warrantor or an authorized
dealer of Warrantor products, in the U.S., U.S.
Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover use of the
product in a commercial operation (such as
maid, janitorial, and equipment rental
services, or any other income-generating
activity); improper maintenance of the
product; the product if it has been subject to
misuse, negligence, neglect, vandalism, or the
use of voltages other than that on the data
plate of this product. This warranty does not
cover damage resulting from an act of God,
accident, owner’s acts or omissions, service of
this product by other than Warrantor or a
Warrantor authorized service provider (if
applicable), or other acts beyond the control
of Warrantor. This warranty also does not
cover use outside the country in which the
product was initially purchased, or resale of
the product by the original owner. Pick-up,
delivery, transportation, and house calls are
not covered by this warranty. In addition, this
warranty does not cover any product that has
been altered or modified, or repairs made
necessary by normal wear or the use of other
products, parts, or accessories which are
either incompatible with this product or
adversely aect this product’s operation,
performance, or durability. Normal wear items
are not covered under this warranty.
Depending on the product, normal wear items
may include, but are not limited to, belts,
filters, brushrolls, blower fans, blower and
vacuum tubes, and vacuum bags and straps
.
OTHER IMPORTANT TERMS: This warranty is
not transferable and may not be assigned; any
assignment made in contravention of this
prohibition is void. This warranty shall be
governed and construed under the laws of the
state of North Carolina. The Warranty Period
will not be extended by any replacement of
batteries, parts, or products or by virtue of any
repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE
WARRANTY AND REMEDY, AND ALL EXPRESS
AND IMPLIED WARRANTIES OTHER THAN THE
LIMITED WARRANTY SET FORTH ABOVE,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED. IN NO EVENT WILL WARRANTOR
BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR NATURE TO OWNER OR ANY
PARTY CLAIMING THROUGH OWNER, WHETHER
BASED IN CONTRACT, NEGLIGENCE, TORT, OR
STRICT PRODUCTS LIABILITY OR ARISING FROM
ANY CAUSE WHATSOEVER, EVEN IF THIS
WARRANTY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE EXTENT PERMITTED BY APPLICABLE
LAW, NO WARRANTIES THAT ARISE BY
OPERATION OF LAW, IF APPLICABLE, SHALL
EXCEED THE DURATION OF THE LIMITED
WARRANTY PROVIDED HEREIN. Warrantor’s
liability for damages to you for any costs
whatsoever arising out of this statement of
limited warranty shall be limited to the
amount paid for this product at the time of
original purchase.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, disclaimers of implied warranties,
or limitations on the duration of implied
warranties, so the above exclusions,
disclaimers, and/or limitations may not apply
to you. This warranty gives you specific legal
rights, and you may also have other rights,
which vary from state to state.
GENUINE PARTS AND ACCESSORIES:
We
recommend using only with genuine HOOVER®
solutions (for carpet and spot cleaners), parts,
and accessories. Damage caused by use with
other than genuine HOOVER® solutions, parts,
and accessories is not covered by and may
void your warranty.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run. 1. Not firmly plugged in. 1. Plug unit in firmly.
2. No voltage in wall plug. 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker. 3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown. 4. Call customer service at 1-800-944-9200.
Low suction. 1. Dirty Water Tank full⁄automatic shut o engaged. 1. Remove and empty Dirty Water Tank.
2. Dirty Water Tank lid not latched correctly. 2. Tighten.
3. Dirty Water Tank Debris Filter Clogged. 3. See "How to Clean Dirty Water Tank"
4. Blockage in nozzle. 4. See "Maintenance."
5. Dirty Water Tank not properly secured. 5. Replace Dirty Water Tank securely.
6. Clogged Filter. 6. Clean it.
Clean water won't dispense. 1. Clean Water Tank not firmly in place. 1. Make sure tank is securely locked in position.
2. Clean Water Tank is empty. 2. Refill container according to cleaning instructions.
3. Ensure trigger is being pulled.
Brushes won't rotate during floor cleaning. 1. Check for jams and⁄or broken belt. 1. Turn the cleaner o and unplug from electrical outlet. Remove any
obstructive debris or replace the belt.
Hose tool stops spraying liquid during use. 1. Clean Water Tank is empty.
2. Hose is loose and not fully connected to the connection port.
1. Turn o Cleaner and fill Clean Water Tank.
2. Check and secure hose to connection port on foot of Cleaner.
TROUBLESHOOTING
REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM.
THIS PRODUCT CONTAINS NO SERVICEABLE PARTS.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT
1-800-944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)
WARNING:
Risk of personal injury-Unplug before cleaning or servicing.
Loading ...
Loading ...
Loading ...