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30
Symptom, Cause/solution
Reference
The sewing light bulb does not come on�
The sewing light is damaged� *
The fabric feeds in the opposite direction�
The feed mechanism is damaged� *
The needle contacts the needle plate�
The needle clamp screw is loose� 13
The needle is turned, bent or the point is dull� 13
Fabric being sewn with the machine cannot be
removed�
Thread is tangled below the needle plate� 27
A broken needle has fallen into the machine�
X
Turn off the machine, and remove the needle
plate� If the needle that fell into the machine
can be seen, use tweezers to remove it�
After removing the needle, return the needle
plate to its original position and insert a
new needle� Before turning on the machine,
slowly turn the handwheel toward you to
check that it turns smoothly and that the
new needle enters through the center of the
needle plate opening� If the handwheel does
not turn smoothly or the needle that fell into
the machine cannot be removed, consult
your authorized Brother dealer or the nearest
Brother authorized service center�
24
The handwheel does not turn smoothly�
Thread is tangled in the bobbin case� 27
Decorative stitch patterns are misaligned�
★
A wrong presser foot is used� 14
Stitch adjustment is set incorrectly� 23
Error Messages
No� Cause Solution
The foot controller was
pressed (or
(“Start/Stop”
button) was pressed if the foot
controller is not connected ★)
or
(Reverse/Reinforcement
stitch button) was pressed
while the presser foot is
raised�
Lower the presser
foot lever before
continuing the
operation�
A stitch other than the
buttonhole or bar tack stitch
was selected and the foot
controller was pressed (or
(“Start/Stop” button) was
pressed if the foot controller
is not connected ★) while the
buttonhole lever is lowered�
Raise the
buttonhole
lever before
continuing the
operation�
The buttonhole or bar tack
stitch was selected and the
foot controller was pressed (or
(“Start/Stop” button) was
pressed if the foot controller
is not connected ★) while the
buttonhole lever is raised�
Lower the
buttonhole
lever before
continuing the
operation�
No� Cause Solution
(Reverse/Reinforcement
stitch button) (or
(Needle
position button) ★) was
pressed while the bobbin
winder shaft is moved to the
right�
Move the bobbin
winder shaft to
the left before
continuing the
operation�
(“Start/Stop” button)
was pressed while the foot
controller is connected�
★
Disconnect the
foot controller
or use the foot
controller�
★
The motor locked up because
the thread is tangled�
Remove
the tangled
thread before
continuing the
operation�
The stitch only for the single
needle was selected and the
foot controller was pressed (or
(“Start/Stop” button) was
pressed if the foot controller
is not connected
★) while the
twin needle mode is active�
Select a stitch for
the twin needle�
The machine may be
malfunctioning�
Contact your
nearest Brother
authorized
service center�
Operation beep ★
• When the machine is turned on or a key is pressed
(correct operation)
X
One beep
• When the machine is turned on while a setting is
changed (page 6)
X
Two beeps
• If an incorrect operation is performed or a non-
functioning key is pressed
X
Two or four beeps
• If the machine locks up, for example, because the
thread is tangled
X
Beeps for four seconds and the machine
automatically stops�
Be sure to check for the cause of the error, and
correct it before continuing to sew�
★: Only for some models�
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