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Problem solving guide
70
Problem Cause and remedy
The coffee machine
does not switch itself
on, although the Switch
on at setting has been
activated for the timer.
The system lock has been activated.
You need to deactivate the system lock (see "Set-
tings - System lock").
The coffee machine was not used after being
switched on automatically three times in succession
(holiday mode).
Switch the machine on and dispense a drink.
The display is hard to
see or not able to be
read.
The display brightness has been set too low.
Change this setting (see "Settings").
Fill and replace the water
container appears in the
display even though the
water container is full
and is in the machine.
The water container is not in the correct position.
Remove the water container and replace it.
Check the stainless steel water intake valve filter
and clean if necessary (see "Stainless steel water
intake valve filter").
The water container was not correctly filled and re-
placed for descaling.
Fill the water container to the descaling symbol
and restart the descaling process.
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The machine
does not rinse.
The coffee machine needs descaling.
Switch the machine off with the On/Off sensor.
Wait for approx. one hour.
Then switch the machine on again. As soon as
Heating-up phase appears in the display, touch
and select Descale the appliance.
Descale the coffee machine.
After switching on the
machine the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
The drip tray and waste container were probably not
emptied after making the last coffee, or the internal
counter was not reset.
Remove the drip tray and waste container from the
machine and empty them.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework care-
fully with the cleaning brush.
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