Loading ...
Loading ...
Loading ...
15
EN
TROUBLESHOOTING
Problem Possible Causes Solution
No mist coming out of vent.
Humidifier is not plugged in.
Plug the humidifier into a powered electrical
outlet.
Humidifier is not turned on.
Press
to turn on the humidifier.
No water in tank.
Add at least 2 cups of clean water into the
water tank.
Water level is low.
Humidifier makes a loud or
unusual noise.
Water tank does not fit properly.
Turn o and unplug the humidifier, then align
the water tank cap with its matching opening
in the inner chamber.
Water level is low.
Add at least 2 cups of clean water into the
water tank.
Humidifier is not level. Place humidifier on a flat, level surface.
Humidifier is malfunctioning.
Turn o, unplug, and stop using the humidifier.
Contact Customer Support (page 17).
Humidifier produces an
unusual smell.
Humidifier is new.
Remove the water cap, and place the water
tank in a cool, dry place for 12 hours.
Residual smell from diusing essential
oil on the aroma pad.
Remove the aroma pad, rinse it under clean
water, and allow it to dry.
Water is dirty, or water has been in the
tank for a long time.
Clean the humidifier (see General Cleaning,
page 13).
Mist is coming out from the
base.
Water tank is not positioned correctly.
Turn o and unplug the humidifier, then align
the water tank cap with its matching opening
in the inner chamber.
High temperature warning is
on the display.
The heating element is running
without any water in the humidifier.
Unplug the humidifier, add water to the
water tank, and turn on the humidifier. If the
high temperature warning is still on, contact
Customer Support (page 17).
Loading ...
Loading ...
Loading ...