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The louvers are blocked. Install the air conditioner in a
location where the louvers are free from curtains, blinds,
furniture, etc.
The outside temperature is below 65°F (18°0). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 65°F (18°C).
The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
Windows or doors to the outside are open. Close all
windows and doors.
The Exhaust control is set to OPEN (on some models).
Push the Exhaust control CLOSED for maximum cooling.
Depending on model, the Temp/Time or Temperature
control is not at a cool enough setting. Adjust the TEMP/
TIME control to a cooler setting by pressing the minus button
to reduce the temperature, or adjust the Temperature control
to a cooler setting by turning the knob clockwise. Set the Fan
Speed control to Turbo or Turbo Cool.
Temperature on display does not match room
temperature
When the compressor and fan motor turn off during
Power Saver mode, or after you turn off the unit, a lower
temperature reading than the actual room temperature
may be displayed for a short period of time. This lower
temperature reading is caused by the temperature sensor
being located close to the cold evaporator coil. The actual
room temperature will be displayed within a few minutes.
Water drips from cabinet into your house
The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole into the bottom of the metal base
and condensate pan.
ASSISTANCEORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP° replacement parts. FSP replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL ® appliance.
To locate FSP replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Please record your model's information.
Whenever you call to request service on your appliance, you
need to know your complete model number and serial number.
You can find this information on the model and serial number
label. See "Electrical Requirements" for model and serial number
location.
Please record the model and serial number information below.
Also, record the purchase date of your appliance and the store's
name, address, and telephone number.
Model Number
Serial Number
Purchase Date
Store Name
Store Address
Store Phone
Keep this book and the sales slip together for future reference.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
• Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer experience Center
553 Benson Road
Benton Harbor, M149022-2692
Please include a daytime phone number in your correspondence.
You can order the following accessories for your air conditioner
from your local authorized dealer or by calling 1-800-253-1301
from anywhere in the U.S.A.
Replacement Air Filters
A good, clean air filter is important for best cooling with least
energy consumption. Your air filter should be cleaned regularly.
See "Cleaning the Air Filter" for cleaning instructions. We suggest
you replace your air filter once a year.
For a new electrostatic air filter, order Part Number 1187197.
Airborne particles are attracted to an electrostatic air filter and
remain attached to it until they are rinsed away. For a new
antimicrobial air filter, order Part Number 1187389. In addition to
providing all the benefits of an electrostatic air filter, an
antimicrobial air filter also inhibits the growth of odor-causing
bacteria, fungi, mold and mildew on the filter. Both of these air
filters are sized to fit your air conditioner.
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