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PROBLEMS WITH YOUR ICE MAKER
Most common problems can be solved easily, saving you the cost of a possible service call. Try the
following suggestions to see if you can solve the problem before contacting Vinotemp at
info@vinotemp.com.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Ice Maker does not operate
Ensure ice maker is plugged in to electrical outlet.
Check for a blown fuse and replace if necessary.
Check if the power button is on.
Remove any ice cubes and ensure ice-full probe is free of ice.
Water does not feed in after
Ice Maker starts
Turn on the water supply tap.
Reconnect the water supply line.
Ice Maker makes ice but bin
does not fill completely
Clean the condenser if dirty.
Check for proper air flow and ventilation.
Ensure that the ice maker is not near any heat source.
Ensure that the ambient temperature and water temperature is
within the acceptable range.
Water is leaking from the Ice
Maker
Normal condensation or water may fall during ice removal.
Tighten the water supply connection to ensure no leakage.
Ensure drain pipe is not higher than drain outlet.
Ice cubes are partially formed
or white at the bottom
Check for proper water supply pressure.
Check if water supply or filter is restricted.
Check for a water leak at the water trough.
Ice Maker makes noise during
operation
Sounds may be normal, refer to “Sounds” (pg. 12).
Level and lock the feet to ensure level standing.
Ice Maker stops suddenly
while making ice
Check the power supply line.
Ambient temperature may be high. Disconnect the ice maker
until the ambient temperature is within allowed range.
The ice storage bin may be full. Remove some ice cubes and
ensure the ice-full probe is free of ice.
Scaling occurs frequently
The hardness level of the water may be too high. Install a
water-softening device in front of the water inlet.
Water leaks from the ice
storage bin
The drain hole below the ice storage bin may be blocked.
Remove the ice storage bin and clean the drain hole.
The drain hose may be improperly placed higher than the floor
of the ice storage bin. Check the hose to make sure water can
drain without hindrance.
17
732 S o u t h Racetrack R o a d , Henderson, Nevada 89015
i n f o @ v i n o t e m p . c o m
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