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30
Troubleshooting guide
Problem Possible cause What to do
Water leaks
from the bottom
of the machine
Too much water in the drip tray. Empty drip tray.
The coffee machine is
damaged.
Contact Sunbeam Customer Care.
Details are on the back page.
Machine does
not power on
The power outlet is not plugged
in.
Insert the power plug into a 230-240V
AC power outlet and switch the power
on. Press the STANDBY button to turn
on the machine.
1 CUP & 2 CUP
button flashes
rapidly
After dispensing more than
215mL of hot water, the dial
needs to be returned to the
OFF position.
Turn dial to OFF position.
The dial is not returned to the
OFF position after machine was
cooled down.
The machine is on but the dial
is not in the OFF position.
Thermoblock needs to be
cooled.
Turn dial to HOT WATER for a few
seconds.
STEAM button
flashes rapidly
The steam function has been
running continuously for more
than 3 minutes.
Turn dial to OFF position.
1 CUP, 2 CUP &
STEAM buttons
flash 5 times
Machine needs to be descaled. Refer to Descaling section, page 27.
STANDBY, 1 CUP,
2 CUP & STEAM
buttons flash
continuously
The coffee machine is faulty. Contact Sunbeam Customer Care.
Details are on the back page.
Machine beeps
Dial is not in the OFF position. Return the dial to the OFF position.
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