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62 English
Troubleshooting
Troubleshooting
No Code Meaning
11 LC
Check the drain hose.
• Make sure the end of the drain hose is positioned correctly.
• Make sure the drain hose is not clogged.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
NOTE
When the washer displays “LC”, the washer do draining for 3
minutes. During this time, the POWER button is inoperative.
12 OC
Water overowed.
• Restart after spinning.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
13 PC
When position of the clutch can't be detected.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
14 PC1
After position of the clutch is detected, if the signal from the hall
clutch hall is incorrect.
• Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. If the information code remains, contact
a Samsung customer service center.
15 Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message
will appear in the display.
16 Ur
Display for additional rinsing.
• Show additional rinsing in sensing unbalance.
• Method of releasing the display.
• Any key input.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
WA8700M_WA54M8750A_DC68-03774B-02_EN.indd 62 2017-04-18 9:59:53
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