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English 59
Troubleshooting
Problem Action
Leaks water.
• Make sure all hose connections are tight.
• Make sure the water supply hoses' rubber washers are in the
correct position. Screw tightly again.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
• Make sure the water supply hose is not kinked.
• If the water supply pressure is too strong, water may leak. Close
the water tap a little.
• Make sure water is not leaking from the water tap. If it is, repair
the water tap.
Excessive suds.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Non-HE detergent is not recommended.
The spin basket or
drain/supply hose is
frozen.
• Use warm water to disconnect the water supply hose and drain
hose. Soak them in warm water.
• Fill the spin basket with warm water, and then wait for about 10
minutes.
• Put a hot towel on the drain hose connector.
• Reconnect the water supply hose and drain hose, and then check if
water is supplied properly.
Water drains out
immediately.
• Make sure the drain hose is not clogged, and is hung over the
drain hose hook. Fill the spin basket halfway with water, and try
spinning again.
• Lift the end of the drain hose to prevent water from draining. Fill
the spin basket halfway with water, and then run the Spin cycle
after releasing the drain hose.
• Make sure the drain hose is installed correctly. See the installation
section of this user manual and adjust the position of the drain
hose as instructed.
Stains on clothes.
• Select an appropriate cycle for the laundry. Use the Heavy Duty cycle
for stained clothes.
• Apply a recommended amount of detergent as instructed by the
detergent manufacturer.
• Clean the magic lter (if it comes with your washer) on a regular basis.
WA8700M_WA54M8750A_DC68-03774B-02_EN.indd 59 2017-04-18 9:59:53
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