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21ninjakitchen.co.uk
20 ninjakitchen.co.uk
CARE & MAINTENANCE
CLEANING
Separate all parts. Wash all containers in
warm, soapy water with a soft cloth.
• Hand-Washing
Wash blade assemblies in warm, soapy
water using a dishwashing utensil with
a handle to avoid direct contact with
the blades. Exercise care when handling
blade assemblies as the blades are sharp.
Thoroughly rinse and air-dry all parts.
• Dishwasher
All attachments are dishwasher safe. It is
recommended that the lids, containers
and blade assemblies be placed on the
top rack of the dishwasher ON LY. Ensure
the blade assemblies are removed from
their containers before placing in the
dishwasher. Exercise care when handling
blade assemblies.
• Motor Base
Turn o the unit and unplug the motor
base before cleaning. Wipe motor base
with a clean, damp cloth.
DO NOT use abrasive cloths, pads, or
brushes to clean the base.
STORING
Wrap the power cord around the cord
wrap on the back of the motor base.
Store the unit upright and store all blade
assemblies inside or attached to their
respective containers with their lids locked
in place.
DO NOT store blended or unblended
ingredients in the Single-Serve Cup with
the Pro Extractor Blades® assembly
attached.
DO NOT stack items on top of the
containers. Store any remaining
attachments alongside the unit or in a
cabinet where they will not be damaged
or create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload the it. If the unit is overloaded,
the motor will be temporarily disabled.
Should this occur, follow the reset
procedure below.
1 Unplug the unit from the socket.
2 Allow the unit to cool for approximately
30 minutes.
3 Remove the container’s lid and blade
assembly. Empty the container and
ensure no ingredients are jamming the
blade assembly.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the
most typical cause of appliance overload.
ORDERING REPLACEMENT PARTS
To order additional parts and attachments,
visit ninjakitchen.co.uk
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power o and unplug unit before troubleshooting�
Unit doesn’t turn on�
• Make sure unit is plugged in.
Display will read “--” once connected to power�
• Place container on base and rotate it clockwise until container clicks into place. Press the
Power button
to turn unit on, and the available programs will illuminate indicating the
unit is ready for use.
Display reads "Er"�
• If the display reads "Er", unplug the unit from the socket and allow it to cool for 30
minutes. Remove the container's lid and blade assembly and empty the contents to
ensure no ingredients are jamming the blade assembly.
Lid/Pro Extractor Blades Assembly is hard to install on the cup�
• Place the cup on a level surface. Carefully place the lid or Pro Extractor Blades Assembly
on the top of the cup and align the threads so the lid/Pro Extractor Blades Assembly sits
flat on the cup. Twist clockwise until you have a tight seal.
Unit doesn’t mix well; ingredients get stuck�
• Using the Auto-IQ® programs is the easiest way to achieve great results. The pulses
and pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or vegetables, then leafy greens or herbs.
Next add liquids or yogurt, then seeds, powders or nut butters. Finally, add ice or frozen
ingredients.
Motor base won’t stick to worktop or tabletop�
• Make sure surface and suction feet are wiped clean. Suction feet will only stick to
smooth surfaces.
• Suction feet will not stick on some surfaces such as wood, tile and non-polished finishes.
• DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure
(cutting board, platter, plates, etc.).
Unit is dicult to remove from worktop for storage�
• Place your hands underneath both sides of the motor base and gently pull the unit up
and toward you.
Unit displays a blinking “��� ���” message�
• The unit can detect which container is on the motor base. You may be trying to use a
program that is not designed for the container you have installed. The programs will
light up, indicating which programs are available for each container.
The unit doesn’t create snow from solid ice�
• DO NOT use ice that has been sitting out or has started to melt. Use ice straight from
the freezer.
• Start with a few pulses and then use a continuous blending cycle.
Food is not evenly chopped�
• For best results when chopping, cut pieces of ingredients in a uniform size and don’t
overfill the Food Processor Bowl.
The handle on the jug lid will not fold down�
• If not attached to the jug, the handle will not fold down. For storage, place the lid on the
jug and press down on the handle until it clicks into place.
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