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54 English
Troubleshooting
Troubleshooting
Problem Action
Leaks water.
•Make sure the door is properly closed.
•Make sure all hose connections are tight.
•Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
•Avoid overloading.
•Use high efciency (HE) detergent to prevent oversudsing.
Has odours.
•Excessive suds collect in recesses and can cause foul odours.
•Run cleansing cycles to sanitize periodically.
•Clean the door seal (diaphragm).
•Dry the washing machine interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
•Overloading may screen bubbles.
•Severely contaminated laundry may not generate bubbles.
Can I open the Add
Door at any time?
•The Add Door can be opened only when the indicator
appears. However, it does not open in the following cases:
- When the boiling or drying process is running and the
internal temperature becomes high.
- If you set the Child Lock for safety reasons.
- When the drum wash or drum drying cycle is running that
does not involve additional laundry.
If a problem persists, contact a local Samsung service centre.
WD80K5410OS_03744N-07_EN(9kg).indd 54 2020/3/5 9:14:01
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