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Temperature is too warm
• New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
• Door opened often or left open? Allows warm air to enter refrigerator.
Minimize door openings and keep door fully closed.
• Large load of food added? Allow several hours for refrigerator to
return to normal temperature.
• Control set correctly for the surrounding conditions? Adjust the control
a setting colder. Check temperature in 24 hours. See "Using the
Control(s)."
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
• Humid room? Contributes to moisture buildup.
• Door opened often or left open? Allows humid air to enter refrigerator.
Minimize door openings and keep door fully closed.
The ice maker is not producing ice or not enough ice
• Refrigerator connected to a water supply and the supply shutoff valve
turned on? Connect refrigerator to water supply and turn water shutoff
valve fully open.
• Kink in the water source line? A kink in the line can reduce water flow.
Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch (depending
on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation for ice
production to begin. Wait 72 hours for full ice production.
• Freezer door closed completely? Firmly close the freezer compartment
door. If the freezer compartment door will not close all the way, see
"The doors will not close completely," earlier in this section.
• Large amount of ice recently removed? Allow 24 hours for ice maker
to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and operate
ice maker. If ice volume improves, then the filter may be clogged or
incorrectly installed. Replace filter or reinstall it correctly.
• Reverse osmosis water filtration system connected to your cold water
supply? This can decrease water pressure. See "Water Supply
Requirements."
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
• Water shutoff valve not fully open? Turn the water shutoff valve fully
open.
• Kink in the water source line? A kink in the line can reduce water flow.
Straighten the water source line.
• Water filter installed on the refrigerator? Remove filter and operate
ice maker. If ice quality improves, then the filter may be clogged or
incorrectly installed. Replace filter or reinstall it correctly.
Reverse osmosis water filtration system connected to your cold water
supply? This can decrease water pressure. See '"Water Supply
Requirements."
Questions remain regarding water pressure? Call a licensed, qualified
plumber.
Off-taste, odor or gray color in the ice
• New plumbing connections? New plumbing connections can cause
discolored or off-flavored ice.
• Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice
maker to make new ice.
• Odor transfer from food? Use airtight, moisture proof packaging to
store food.
• Are there minerals (such as sulfur) in the water? A water filter may
need to be installed to remove the minerals.
Water filter installed on the refrigerator? Gray or dark discoloration in
ice indicates that the water filtration system needs additional flushing.
Flush the water system before using a new water filter. Replace water
filter when indicated. See "Water Filtration System."
The water dispenser will not operate properly
Refrigerator connected to a water supply and the supply shutoff valve
turned on? Connect refrigerator to water supply and turn water shutoff
valve fully open.
Kink in the water source line? Straighten the water source line.
New installation? Flush and fill the water system. See "Water
Dispenser."
Is the water pressure at least 35 psi (241 kPo)? The water pressure to
the home determines the flow from the dispenser. See "Water Supply
Requirements."
Water filter installed on the refrigerator? Remove filter and operate
dispenser. If water flow increases, the filter may be clogged or
incorrectly installed. Replace filter or reinstall it correctly.
Refrigerator door closed completely? Close the door firmly. If it does
not close completely, see "The doors will not close completely," earlier
in this section.
Recently removed the doors? Make sure the water dispenser wire/tube
assembly has been properly reconnected. See "Refrigerator Door(s)
and Drawer."
Reverse osmosis water filtration system connected to your cold water
supply? This can decrease water pressure. See "Water Supply
Requirements."
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
• Glass not being held under the dispenser long enough? Hold the glass
under the dispenser 2 to 3 seconds after releasing the dispenser lever.
• New installation? Flush the water system. See "Water Dispenser."
• Recently changed water filter? Flush the water system. See "Water
Dispenser."
• Water on the floor near the base grille? Make sure the water
dispenser tube connections are fully tightened. See "Refrigerator
Door(s) and Drawer."
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