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English
Troubleshooting
English52
Problem Action
The door does not open.
• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washer has drained.
• If the washer is paused after the water is supplied, the door cannot be
opened until one minute has passed. If draining occurs followed by the
information code on the display, the door will not open until 3 minutes
after the washer has stopped or the power is turned off.
• The door does not open if you have unplugged the power cord while the
product was operating.
- Plug the power cord and turn on the power. Then, deactivate Child
Lock if necessary, and then press and hold Start/Pause (Hold to Start)
to stop the operation.
Excessive suds.
• Make sure you use the recommended types and amounts of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Don't use Non-HE detergent.
Cannot add additional
detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
The washer stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press Start/Pause (Hold to Start) to start the washer.
For your safety, the washer will not tumble or spin unless the door is
closed.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washer may start.
• Make sure the mesh filter of the water supply hose at the faucets is not
clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer
temporarily will not drain or spin. As soon as the washer regains
sufficient power, it will operate normally.
Untitled-5 52 2022-01-20 5:06:28
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