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If any issues, here tips for you:1. Full charge your
headphone(don't use fast charger)2. Reset
headphone by inserting audio cable into
headphone audio socket then removing it. Or the
upgraded NC25 headphones would be reset
automatically when charging.
Delete Pairing: Hold both "Volume Up" and
"Volume Down" buttons simutaneously for 5
seconds
Charging
Use the included Type-C charging cable to connect to
headphone Charging Port. Connect the other end of
charging cable to a computer USB port or USB wall
charger under 6.3V voltage.Turn off headphone
Bluetooth and ANC function before charging.Please
don't use headphone while charging.The LED
indicator light will be off or blue color when full of
charge basing on headphone turn off status.
Start your mobile phone Bluetooth and find
headphone Bluetooth pairing name NC25 to click it to
pair.(the LED indicator light will be blue flashing
slowly after pairing successfully.)
Hold the Multi-function Button for 3-5 seconds to
turn headphone Bluetooth off.
Q&A
A: Please check if output channel of your computer supports
A2DP profile.Also check the volume settings on your
headphone and computer/mobile phone.
A: Due to configurations of different application
software,headphone may not be completely
compatible with some APPs.
A: For your safety,we strongly recommend that you do not
use headphone while driving to avoid distraction.
A: Please check if there are any metal materials or obstacles
within a relatively close range or your surroundings that
perhaps interfering with Bluetooth connection.This may
happen becauseBluetooth is a radio technology which is
sensitive to objects between headphone and other devices.
5. Q: Why does headphone sometimes disconnects with
Bluetooth device within 10 meters?
6. Q: Why can't I hear any sound from my computer or
mobile phone?
7. Q: Why am I unable to use headphone to control the
volume of a track playing on an APP on my mobile phone?
3. Q: Can I replace battery in the headphone?
1. Q: Why can't headphone pair with my mobile phone?
A: Please check if your headphone is in pairing mode or re-
connection mode,check if Bluetoothsearch function of your
Bluetooth device is turned on,if all done,then go to Bluetooth
menu of your Bluetooth device,delete/ignore the headphone
Bluetooth pairing name NC25.After that,you can try to
reconnect Bluetooth according to above “Easy Pairing”
steps.
2. Q: Why can't headphone turn on?
A: Please double check the battery status of your headphone.
A: No,you can not.Headphone uses a built-in non-detachable
Li-Polymer battery that can't be replaced.
4. Q: Can I use headphone while driving?
English
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