Oricom AM20 User Manual

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Warranty

How to make a claim under Warranty in Australia

Oricom has a simple warranty process for you to follow:

• PleasecalloremailourCustomerSupportTeam,

contact details follow.

• ACustomerSupportTeammemberwillverifyafter

troubleshooting with you if your product qualies under

warranty. If so, they will give you a Product Return

Authorisation number.

• WewillthenemailorfaxaReturnAuthorisationform

and a Repair Notice (if necessary), together with

instructions on how to return the goods for warranty

service.

Please note that if a Customer Support Team member advises that

your product does not qualify for return, this warranty does not apply

to your product.

Products that are authorised to be returned to Oricom in Australia

must include all of the following:

• AcompletedReturnAuthorisationform

• AcopyofyourProofofPurchase(pleasekeepyour

original copy)

• Thefaultyproduct,includingallaccessories.

Send the approved returns to:

Oricom International Pty Ltd

Locked Bag 658

South Windsor NSW 2756 Australia

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AM20 Oricom Doorbell and Phone Ring Alerting System