EBE5107SDRH User Manual

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TROUBLESHOOTING

If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service.

You may locate the problem, sparing yourself from inconvenience, saving time and money.

problem solution

Refrigerator is

not operating

•Checkthatthepowercordispluggedintothepoweroutletproperlyandthattheoutletisswitched‘ON’.

•Tryrunninganotherappliancefromthepoweroutlet.Ifnopoweriscomingfromtheoutletyoumayhave

blown a fuse or tripped a circuit of your household power supply.

•Tryadjustingthetemperaturecontroltoaslightly“colder”position.

•ItisnormalforthefreezerfanNOTtooperateduringtheautomaticdefrostcycle,orforashorttime

after the appliance is switched on.

When there is refrigerator/

freezer noise

Modern refrigerators/freezers with increased storage capacity use high speed compressors. These can

provide a seemingly high level of sound which is quite normal. Normal operational sounds include:

•Occasionalgurgling,similartowaterboiling.

•Airownoise(aircirculatesbecauseofasmallfan).

•Apoppingnoiseheardduringautomaticdefrost.

•Aclickingnoiseheardjustbeforethecompressorstarts(thisisjusttheautomaticswitchingactionof

the temperature control, turning the compressor on or off).

Other strange sounds may mean that you need to check and take action. For example, noises may mean that:

•Thecabinetisnotlevel.

•Theoorisunevenorweak.

•Bottlesarebadlyplacedandrattling.

•Therearevibrationsfromanobjectontopoforbehindorbesidetherefrigerator.

•Thebackoftherefrigeratorcabinetistouchingthewall.

Remember it is quite normal for noise to seem louder just after the refrigerator starts operating.

If there are odours inside

the refrigerator

•Theinteriormayneedcleaning.

•Somefoodsproduceodours.

•Somecontainersandwrappingcancauseodours.

•Askyourselfiftheodourstartedabout

the same time you started storing something unusual.

If the electronic controls do

not respond.

If no buttons have been pressed for approx. 60 seconds there may be a delay of up to

2 seconds before the display reacts. This is to prevent accidental changes to settings.

When the motor seems to

run more than expected

Your new refrigerator has a large fridge and freezer section to keep cool. So it is normal to frequently hear the

sound of the motor. However, to keep operation to a minimum check the following:

•Aredoorskeptopentoolongortoooften?

•Arecontrolssettoocold?See‘Controllingthetemperature’onpages9–10.

•Havelargeamountsofwarmfoodjustrecentlybeenstored?Summer,festiveseasonsandholidaysusually

mean a lot more work for your refrigerator.

•Ifthedayishotortheroomisverywarm,therefrigeratorwillneedtorunmorethannormal.

•Therefrigeratorwillrunmorethatnormaljustafteryouinstallitorwhenithasbeenturnedoffforalongtime.

If the temperature

in the refrigerator is too

warm

•Checkthattheappliancehasenoughclearanceatthesides,backandtop.Refertotheinstallation

instructions on page 2.

•Referto‘Controllingthetemperature’onpages9–10.

•Youmayhavekeptthedooropentoolongortoofrequently.

•Foodcontainersorpackagingmaybeholdingadooropen.

If the temperature

in the refrigerator is too cold

•Referto‘Controllingthetemperature’onpages9–10.

•Increasethetemperaturetoavoidhighenergyconsumption.

If heavy frosting occurs in

the freezer

Make sure you fully close the freezer and fridge doors. If the doors are left open, a heavy frost will coat the

inside of the freezer. If a frost develops, remove it and take care to properly close the doors.

If water drips

on the ﬂoor

The defrost water tray, (located at the back or underneath of the cabinet) may not be properly positioned, or

the drain tube may not be properly positioned to direct water into this tray. You may need to pull the refrigerator

away from the wall to check the tray and tube.

Fridge does not exit

vacation mode

Turn appliance off at the power point. Leave off for three (3) minutes for the memory to clear, then turn back on.

If the doors will

not close

•Checkwhetherthetopoftherefrigeratoristiltedback10-15mmtoallowthedoorstoselfclose.

•Checkwhethersomethingisholdingthedooropen.

It is normal for the freezer door to momentarily open and re-close, when the food storage compartment door

is closed. If the freezer door stays open, it indicates that the refrigerator needs to be tilted backwards a little

further. If you call a service person to solve this problem you will be charged for the cost of the service call, this

is not a warranty fault.

If you still require service

If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest

Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number,

9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.

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User Manual - Page 18