RPC26MC User Manual

TERMS OF WARRANTY – AUSTRALIA

Rinnai Australia Pty. Ltd. ABN 74 005 138 769, 100 Atlantic Drive, Keysborough VIC 3173.

NOTICE TO CONSUMERS UNDER AUSTRALIAN CONSUMER LAW

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

For a major failure with a good, you are entitled to a replacement or refund and compensation for any other

reasonable foreseeable loss or damage. If the failure does not amount to a major failure and if the goods fail

to be of acceptable quality, you are also entitled to have the goods repaired or replaced.

For a major failure with the service, you are entitled to cancel your service contract with us and obtain a refund

for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for

any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are

entitled to have problems with the service rectied in a reasonable time and, if this is not done, to cancel your

contract and obtain a refund for the unused portion of the contract.

The benets provided by this Warranty are in addition to any other rights and remedies available to a consumer

under the Australian Consumer Law and any other law which may apply to the goods and or services.

1 DEFINITIONS

The terms listed below shall have the following meanings:

1 “Authorised Service Representative” means an independent service contractor authorised by Rinnai or

Rinnai service personnel.

2 “Rinnai” means Rinnai Australia Pty Ltd (ABN 74 005 138 769) and any related company.

3 “Certicate(s) of Compliance” means certicate(s) issued by licensed personnel (including plumbers,

refrigeration mechanics, electricians or other relevant tradespeople) to certify that any prescribed works comply

with applicable regulatory requirements.

4 “Certicate(s) of Occupancy” means certicate(s) issued by the local government authority (or similar

organisation) which certies that a home can be occupied.

5 “InstallationSite” means the site at which the Product is originally installed.

6 “NormalBusinessHours” means 8:30am to 5:00pm Monday to Friday, excluding public holidays.

7 “Operating/Installation Instructions” means the user manual or other documentation which provides

detailed instructions on the proper operation and maintenance of the Product.

8 “Other Applications” means any Product used for purposes other than Residential & Light Commercial

Applications. Other Applications may include but are not limited to factory, IT/Server room, telephone exchange,

processing area (e.g. bakery, kitchen, warehouse, swimming pool, agricultural facilities such as a nursery).

Any Product which has been installed, for whatever purpose, as a retrot component to an existing system, will

also be classed as being part of an “Other Application” regardless of the purpose of use of the existing system

into which such product has been installed.

9 “Purchaser” means the end user of the Product, the person named as owner in the Warranty certicate, the

holder of the Proof of Purchase or the holder of a property transfer document where the Product is included

as part of the chattels.

10 “Product” means the equipment purchased by the Purchaser and described in Section 2 of this document.

11 “ProofofPurchase” means a Tax Invoice or Receipt in respect of the Product. In the case of new constructions,

a Certicate of Occupancy or a Certicate of Compliance that details the date of installation or commissioning

will su󰀩ce.

12 “Qualied Installer” means the qualied installation contractor who is responsible for performing the

installation work in the manner prescribed by local and statutory regulations, including compliance with any

relevant and to Rinnai specications, including Australian Standards.

13 “Residential&LightCommercialApplications” means any Product for use in residential or light commercial

applications where

a) the Product is solely used for the purpose of human comfort; and

b) the ambient temperature of the space the Product is intended to heat or cool is inuenced solely or

primarily by natural exterior weather conditions rather than by man-made or mechanical heat sources.

Examples of Residential & Light Commercial Applications include, homes, o󰀩ces, hotels, apartments,

nursing homes, hospitals, health care premises, shopping centres, and retail stores.

WARRANTY

Rinnai 22 Portable Room AC OIM

User Manual - Page 22