Get the most from your
new Keurig
®
brewer
Use & Care Guide
K-Suite
™
AT LEAST ONE COPY OF THIS MANUAL SHOULD BE KEPT IN A LOCATION AVAILABLE AT ALL TIMES TO MAINTENANCE AND MANAGEMENT STAFF.
IMPORTANT SAFEGUARDS
READ ALL
INSTRUCTIONS
1.
2. For hospitality and household use only.
3. Do not fill water reservoir above max
fill line or use distilled water.
4. Scalding may occur if the handle is
opened during the brewing process.
5. Do not touch hot surfaces. Use
handles or knobs.
6. To protect against fire, electric shock,
and injury to persons do not immerse
appliance, cord, or plugs in water or
other liquid.
7. Close supervision is necessary when
any appliance is used by or near
children 12 years or younger.
8. Unplug from outlet when not in use
and before cleaning. Allow to cool
before putting on or taking off parts,
and before cleaning the appliance.
9. Do not operate any appliance with
a damaged cord or plug or after the
appliance malfunctions, or has been
damaged in any manner. Contact
Keurig
®
Customer Service or a Keurig
®
Authorized Distributor to report any
malfunction of or damage to the
brewer.
10. The use of accessory attachments
not authorized by the appliance
manufacturer may result in fire,
electric shock, or injury to persons.
11. Do not use outdoors.
12. Do not let cord hang over edge
of table or counter, or touch hot
surfaces.
13. Do not place on or near a hot gas or
electric burner, or in a heated oven.
14. Always attach plug to appliance first
(if not permanently attached), then
plug cord into the wall outlet. To
disconnect, turn any control to ″off″
then remove plug from wall outlet.
15. Do not use appliance for other than
intended use.
16. Use brewer in upright position only.
Allow brewer to cool (90 min) prior to
turning it in any position other than
upright.
17. Do not immerse brewer in water.
18. Always keep the water reservoir lid
on the water reservoir unless you are
filling it.
19. The appliance must be grounded using
a 3-hole properly grounded outlet.
20. Only use pods intended for this
appliance. If the pod does not fit, do
not force the pod into the appliance.
21. Additional cleaning and care
instructions can be found at
Commercial.Keurig.com
(or Keurig.ca/business-solutions for
Canada).
22.
When using electrical appliances, basic safety precautions should always be followed,
including the following:
WARNING, TO REDUCE THE RISK OF
FIRE OR ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER SERVICEABLE PARTS INSIDE
!
WARNING
RISK OF FIRE OR ELECTRIC
SHOCK DO NOT OPEN
1. WARNING: Keep all plastic bags away
from children.
2. WARNING: To avoid the risk of injury,
do not open the brew chamber during
the brew process.
3. CAUTION: Keurig
®
recommends
using only Keurig
®
K-Cup
®
pods in this
appliance. Non-Keurig
®
brand pods
may cause brewer malfunction or
injury.
4. CAUTION: There are two sharp
needles that puncture the pod, one
above the K-Cup® pod holder and the
other in the bottom of the K-Cup® pod
holder. To avoid risk of injury, be aware
of the needle locations.
5. CAUTION: There is extremely hot
water under pressure in the K-Cup
®
pod holder during the brew process.
To avoid risk of injury do not lift the
handle or otherwise open the handle
during the brew process.
6. POWER CORD INSTRUCTIONS:
a. A short power-supply cord is
provided to reduce risks resulting from
becoming entangled in or tripping
over a longer cord.
b. Longer detachable power-supply
cords or extension cords are available
and may be used if care is exercised in
their use.
c. If a long detachable power-supply
cord or extension cord is used:
i. The marked electrical rating of the
detachable power-supply cord or
extension cord should be at least as
great as the electrical rating of the
appliance.
ii. If the appliance is of the grounded
type, the extension cord should be a
grounding type 3-wire cord.
iii. The longer cord should be arranged
so that it will not drape over the
counter top or table top where it can
be pulled on by children or tripped over.
7. CAUTION: HOT COCOA/OTHER
NON-COFFEE PODS: Immediately
after using a hot cocoa/other pod, run
a hot water brew cycle without a pod
to avoid the possibility of clogging the
exit needle. DO NOT assume the next
user will do this.
SAVE THESE
INSTRUCTIONS
AT LEAST ONE COPY OF THIS MANUAL SHOULD BE KEPT IN A LOCATION AVAILABLE AT ALL TIMES TO MAINTENANCE AND MANAGEMENT STAFF.
IMPORTANT SAFEGUARDS
READ ALL
INSTRUCTIONS
1.
2. For hospitality and household use only.
3. Do not fill water reservoir above max
fill line or use distilled water.
4. Scalding may occur if the handle is
opened during the brewing process.
5. Do not touch hot surfaces. Use
handles or knobs.
6. To protect against fire, electric shock,
and injury to persons do not immerse
appliance, cord, or plugs in water or
other liquid.
7. Close supervision is necessary when
any appliance is used by or near
children 12 years or younger.
8. Unplug from outlet when not in use
and before cleaning. Allow to cool
before putting on or taking off parts,
and before cleaning the appliance.
9. Do not operate any appliance with
a damaged cord or plug or after the
appliance malfunctions, or has been
damaged in any manner. Contact
Keurig
®
Customer Service or a Keurig
®
Authorized Distributor to report any
malfunction of or damage to the
brewer.
10. The use of accessory attachments
not authorized by the appliance
manufacturer may result in fire,
electric shock, or injury to persons.
11. Do not use outdoors.
12. Do not let cord hang over edge
of table or counter, or touch hot
surfaces.
13. Do not place on or near a hot gas or
electric burner, or in a heated oven.
14. Always attach plug to appliance first
(if not permanently attached), then
plug cord into the wall outlet. To
disconnect, turn any control to ″off″
then remove plug from wall outlet.
15. Do not use appliance for other than
intended use.
16. Use brewer in upright position only.
Allow brewer to cool (90 min) prior to
turning it in any position other than
upright.
17. Do not immerse brewer in water.
18. Always keep the water reservoir lid
on the water reservoir unless you are
filling it.
19. The appliance must be grounded using
a 3-hole properly grounded outlet.
20. Only use pods intended for this
appliance. If the pod does not fit, do
not force the pod into the appliance.
21. Additional cleaning and care
instructions can be found at
Commercial.Keurig.com
(or Keurig.ca/business-solutions for
Canada).
22.
When using electrical appliances, basic safety precautions should always be followed,
including the following:
WARNING, TO REDUCE THE RISK OF
FIRE OR ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER SERVICEABLE PARTS INSIDE
!
WARNING
RISK OF FIRE OR ELECTRIC
SHOCK DO NOT OPEN
1. WARNING: Keep all plastic bags away
from children.
2. WARNING: To avoid the risk of injury,
do not open the brew chamber during
the brew process.
3. CAUTION: Keurig
®
recommends
using only Keurig
®
K-Cup
®
pods in this
appliance. Non-Keurig
®
brand pods
may cause brewer malfunction or
injury.
4. CAUTION: There are two sharp
needles that puncture the pod, one
above the K-Cup® pod holder and the
other in the bottom of the K-Cup® pod
holder. To avoid risk of injury, be aware
of the needle locations.
5. CAUTION: There is extremely hot
water under pressure in the K-Cup
®
pod holder during the brew process.
To avoid risk of injury do not lift the
handle or otherwise open the handle
during the brew process.
6. POWER CORD INSTRUCTIONS:
a. A short power-supply cord is
provided to reduce risks resulting from
becoming entangled in or tripping
over a longer cord.
b. Longer detachable power-supply
cords or extension cords are available
and may be used if care is exercised in
their use.
c. If a long detachable power-supply
cord or extension cord is used:
i. The marked electrical rating of the
detachable power-supply cord or
extension cord should be at least as
great as the electrical rating of the
appliance.
ii. If the appliance is of the grounded
type, the extension cord should be a
grounding type 3-wire cord.
iii. The longer cord should be arranged
so that it will not drape over the
counter top or table top where it can
be pulled on by children or tripped over.
7. CAUTION: HOT COCOA/OTHER
NON-COFFEE PODS: Immediately
after using a hot cocoa/other pod, run
a hot water brew cycle without a pod
to avoid the possibility of clogging the
exit needle. DO NOT assume the next
user will do this.
SAVE THESE
INSTRUCTIONS
B
A
C
E
G
F
H
I
K
J
D
A. Handle
B. K-Cup® Pod Holder (B
and C are the K-Cup®
Pod Holder Assembly)
C. Funnel
D. K-Cup® Pod Assembly
Housing
E. Drip Tray Plate
F. Drip Tray
G. Drip Tray Base
H. Water Reservoir Lid
I. Water Reservoir
J. Power Cord
K. Cord Storage
For replacement parts, please visit www.commercial.keurig.com
K-Suite
™
SINGLE SERVE COFFEE MAKER
Warranty
LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. warrants to the original purchaser that
its brewer will be free of defects in materials or workmanship under
normal use for one-year from the date of purchase. Keurig, a Keurig
Authorized Distributor or Service Agent will, at their option, repair
or replace a defective brewer or brewer parts under this warranty
without charge upon its receipt of proof of the date of purchase.
If a replacement brewer is necessary to service this warranty, the
replacement brewer may be new or reconditioned. If a replacement
brewer or parts are sent, a new limited one-year warranty will be
applied to the replacement brewer or parts. This warranty only
applies to brewers operated in the United States and Canada. This
warranty gives the original purchaser specific legal rights, and you
may also have other rights that vary from state to state and, in
the case of Canada, from province to province. If you obtained this
brewer through sale or rental from a Keurig Authorized Distributor,
you may also want to refer to your distributor’s warranty policies.
Only the use of Keurig
®
K-Cup
®
brand pods and accessories will
guarantee the proper functioning and lifetime of Keurig
®
K-Cup
®
brewer. Any damage to or malfunction of your brewer resulting from
the use of non Keurig
®
K-Cup
®
brand pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES
NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE.
Some states or provinces do not allow the exclusion or limitations
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you depending on the state or province
of purchase. Nor does this warranty cover damages caused by use
of non Keurig
®
K-Cup
®
brand pods or accessories, services performed
by anyone other than Keurig or its authorized service providers, use
of parts other than genuine Keurig parts, or external causes such
as abuse, misuse, inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU
OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR
ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR BREWER,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or
provinces do not allow disclaimers of such implied warranties or
limitations on how long an implied warranty lasts, so the above
limitation may not apply to you depending on the state or the
province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig
®
brewers are high-quality appliances and, with proper care,
are intended to provide years of satisfying performance. However,
should the need arise for warranty servicing; simply call your Keurig
Authorized Distributor (KAD) who originally sold you the brewer
or your Keurig Authorized Service Provider (KASP) for full support.
To be re-connected with your KAD or KASP, please call Keurig
at 1.888.287.2739 ext.5. If in Canada, please call: 1.800.361.5628.
Keurig Green Mountain, Inc. 33 Coffee Lane Waterbury, VT 05676
B
A
C
E
G
F
H
I
K
J
D
A. Handle
B. K-Cup® Pod Holder (B
and C are the K-Cup®
Pod Holder Assembly)
C. Funnel
D. K-Cup® Pod Assembly
Housing
E. Drip Tray Plate
F. Drip Tray
G. Drip Tray Base
H. Water Reservoir Lid
I. Water Reservoir
J. Power Cord
K. Cord Storage
For replacement parts, please visit www.commercial.keurig.com
K-Suite
™
SINGLE SERVE COFFEE MAKER
Warranty
LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. warrants to the original purchaser that
its brewer will be free of defects in materials or workmanship under
normal use for one-year from the date of purchase. Keurig, a Keurig
Authorized Distributor or Service Agent will, at their option, repair
or replace a defective brewer or brewer parts under this warranty
without charge upon its receipt of proof of the date of purchase.
If a replacement brewer is necessary to service this warranty, the
replacement brewer may be new or reconditioned. If a replacement
brewer or parts are sent, a new limited one-year warranty will be
applied to the replacement brewer or parts. This warranty only
applies to brewers operated in the United States and Canada. This
warranty gives the original purchaser specific legal rights, and you
may also have other rights that vary from state to state and, in
the case of Canada, from province to province. If you obtained this
brewer through sale or rental from a Keurig Authorized Distributor,
you may also want to refer to your distributor’s warranty policies.
Only the use of Keurig
®
K-Cup
®
brand pods and accessories will
guarantee the proper functioning and lifetime of Keurig
®
K-Cup
®
brewer. Any damage to or malfunction of your brewer resulting from
the use of non Keurig
®
K-Cup
®
brand pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES
NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE.
Some states or provinces do not allow the exclusion or limitations
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you depending on the state or province
of purchase. Nor does this warranty cover damages caused by use
of non Keurig
®
K-Cup
®
brand pods or accessories, services performed
by anyone other than Keurig or its authorized service providers, use
of parts other than genuine Keurig parts, or external causes such
as abuse, misuse, inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU
OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR
ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR BREWER,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or
provinces do not allow disclaimers of such implied warranties or
limitations on how long an implied warranty lasts, so the above
limitation may not apply to you depending on the state or the
province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig
®
brewers are high-quality appliances and, with proper care,
are intended to provide years of satisfying performance. However,
should the need arise for warranty servicing; simply call your Keurig
Authorized Distributor (KAD) who originally sold you the brewer
or your Keurig Authorized Service Provider (KASP) for full support.
To be re-connected with your KAD or KASP, please call Keurig
at 1.888.287.2739 ext.5. If in Canada, please call: 1.800.361.5628.
Keurig Green Mountain, Inc. 33 Coffee Lane Waterbury, VT 05676
Remove packing tape from brewer.
Pull plug and extend cord from cord
storage located at the back of the
brewer. Plug into a grounded outlet.
Press the power button. The power
button will illuminate.
Add 1 cup (8oz) of water into
a mug. Lift the water reservoir
lid and pour the water into the
reservoir. Do not fill past the
MAX or below the MIN fill lines.
Lower the lid and place your mug
on the drip tray.
NOTE: Do not use distilled water.
Lift and lower the handle. Do not
insert a K-Cup® pod. The brew
indicator light will flash to indicate
that the brewer is ready.
Press the brew button. The brew
indicator light will illuminate solid,
then begin to pulse while the
brewer is heating. After about 2
minutes, the brew indicator light will
illuminate solid again and the water
will begin to dispense. Pour the hot
water into the sink.
The one-time setup process is now
complete and you are ready to brew!
1
3
2
4
Before You Brew
Brew Button
Plug & Power Fill & Place
Lift & Lower
Cleansing Brew
5
6
Add desired amount of water into a
mug (6oz minimum, 8oz maximum).
Lift the water reservoir lid and pour
the water into the reservoir. Do not
fill past the MAX or below the MIN
fill lines. Lower the lid and place
your mug on the drip tray.
Lift the handle. Place a K-Cup®
pod in the K-Cup® pod holder.
Lower the handle completely to
close the lid. The brew indicator
light will flash to indicate that the
brewer is ready. Do not remove
the foil lid on the K-Cup® pod.
High Altitude Brewing: While holding
the brewer handle up, push down
slowly on the K-Cup® pod in the pod
holder until the bottom of the K-Cup®
pod is punctured by the exit needle.
STRONG
Fill & Place Mug
7
Press the brew button. The brew
indicator light will illuminate solid,
then begin to pulse while the
brewer is heating. After about 2
minutes, the brew indicator light
will illuminate solid again and the
beverage will begin to dispense.
Brewing is complete when the
brew indicator light is no longer
illuminated. When complete, lift the
handle and dispose of the used K-Cup® pod.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To
avoid injury, do not lift the handle during the brewing process.
Brew Button
Brew & Enjoy!
Lift & Place Pod
Brewer Features
Auto Off: Automatically turns your brewer off 90 seconds after the last
brew for energy savings.
Cord Storage: Makes transporting your brewer convenient and keeps
countertops tidy.
Travel Mug Friendly: Remove the drip tray to accomodate a travel mug.
Brew Your First Cup
Remove packing tape from brewer.
Pull plug and extend cord from cord
storage located at the back of the
brewer. Plug into a grounded outlet.
Press the power button. The power
button will illuminate.
Add 1 cup (8oz) of water into
a mug. Lift the water reservoir
lid and pour the water into the
reservoir. Do not fill past the
MAX or below the MIN fill lines.
Lower the lid and place your mug
on the drip tray.
NOTE: Do not use distilled water.
Lift and lower the handle. Do not
insert a K-Cup® pod. The brew
indicator light will flash to indicate
that the brewer is ready.
Press the brew button. The brew
indicator light will illuminate solid,
then begin to pulse while the
brewer is heating. After about 2
minutes, the brew indicator light will
illuminate solid again and the water
will begin to dispense. Pour the hot
water into the sink.
The one-time setup process is now
complete and you are ready to brew!
1
3
2
4
Before You Brew
Brew Button
Plug & Power Fill & Place
Lift & Lower
Cleansing Brew
5
6
Add desired amount of water into a
mug (6oz minimum, 8oz maximum).
Lift the water reservoir lid and pour
the water into the reservoir. Do not
fill past the MAX or below the MIN
fill lines. Lower the lid and place
your mug on the drip tray.
Lift the handle. Place a K-Cup®
pod in the K-Cup® pod holder.
Lower the handle completely to
close the lid. The brew indicator
light will flash to indicate that the
brewer is ready. Do not remove
the foil lid on the K-Cup® pod.
High Altitude Brewing: While holding
the brewer handle up, push down
slowly on the K-Cup® pod in the pod
holder until the bottom of the K-Cup®
pod is punctured by the exit needle.
STRONG
Fill & Place Mug
7
Press the brew button. The brew
indicator light will illuminate solid,
then begin to pulse while the
brewer is heating. After about 2
minutes, the brew indicator light
will illuminate solid again and the
beverage will begin to dispense.
Brewing is complete when the
brew indicator light is no longer
illuminated. When complete, lift the
handle and dispose of the used K-Cup® pod.
CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To
avoid injury, do not lift the handle during the brewing process.
Brew Button
Brew & Enjoy!
Lift & Place Pod
Brewer Features
Auto Off: Automatically turns your brewer off 90 seconds after the last
brew for energy savings.
Cord Storage: Makes transporting your brewer convenient and keeps
countertops tidy.
Travel Mug Friendly: Remove the drip tray to accomodate a travel mug.
Brew Your First Cup
Caring for your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.
The water reservoir should be cleaned
periodically by wiping the inside of
the reservoir and underside of the lid
with a damp, non-abrasive, lint free
cloth. Do not dry the inside of the
water reservoir with a cloth as lint
may remain. Allow the reservoir to
dry completely.
Brewer Exterior
Keep your Keurig® brewer looking its
best by cleaning the exterior from
time to time. Just clean with a damp,
soapy, lint-free, non-abrasive cloth.
Never immerse the brewer in water
or other liquids.
Drip Tray
The drip tray can hold up to 8 ounces
of overflow and should be emptied
and cleaned occasionally. To remove,
slide it toward you, keeping it level to
avoid spilling. Rinse and clean with a
damp, soapy, lint-free, non-abrasive
cloth.
Water Reservoir
K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the brewer, lift the handle and grasp
the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening
using the two front ribs as a guide
and snap into place from the top.
Funnel
Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can
be removed from the K-Cup® pod
holder by pulling on it until it pops off.
To replace it, orient the snaps to the
indent and just snap it back onto the
K-Cup® pod holder.
STRONG
Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needle
Lift the brewer handle and locate the entrance needle on the
underside of the lid. To clean both holes in the needle, hold
the brewer handle in the upward position and with your other
hand, carefully insert a straightened paper clip into both
holes. Gently move it around to loosen any coffee grounds.
Lower the handle completely and run two water-only brew
cycles. Do not insert a K-Cup® pod.
TIP: Refer to support.keurig.com for video instructions on cleaning the entrance/exit needles.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
Caring for your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.
The water reservoir should be cleaned
periodically by wiping the inside of
the reservoir and underside of the lid
with a damp, non-abrasive, lint free
cloth. Do not dry the inside of the
water reservoir with a cloth as lint
may remain. Allow the reservoir to
dry completely.
Brewer Exterior
Keep your Keurig® brewer looking its
best by cleaning the exterior from
time to time. Just clean with a damp,
soapy, lint-free, non-abrasive cloth.
Never immerse the brewer in water
or other liquids.
Drip Tray
The drip tray can hold up to 8 ounces
of overflow and should be emptied
and cleaned occasionally. To remove,
slide it toward you, keeping it level to
avoid spilling. Rinse and clean with a
damp, soapy, lint-free, non-abrasive
cloth.
Water Reservoir
K-Cup® Pod Holder
To remove the K-Cup® pod holder from
the brewer, lift the handle and grasp
the top of the K-Cup® pod holder
with one hand while pushing up on
the bottom of the K-Cup® pod holder
from underneath with the other until
it releases. After cleaning, align the
K-Cup® pod holder with the opening
using the two front ribs as a guide
and snap into place from the top.
Funnel
Washing the funnel ensures a fresh
beverage experience. The funnel
should be washed regularly and can
be removed from the K-Cup® pod
holder by pulling on it until it pops off.
To replace it, orient the snaps to the
indent and just snap it back onto the
K-Cup® pod holder.
STRONG
Exit Needle
Remove the pod holder assembly
and detach the funnel. Locate the
exit needle on the inside bottom
of the K-Cup® pod holder. Insert a
straightened paper clip into the exit
needle to loosen any coffee grounds.
Entrance Needle
Lift the brewer handle and locate the entrance needle on the
underside of the lid. To clean both holes in the needle, hold
the brewer handle in the upward position and with your other
hand, carefully insert a straightened paper clip into both
holes. Gently move it around to loosen any coffee grounds.
Lower the handle completely and run two water-only brew
cycles. Do not insert a K-Cup® pod.
TIP: Refer to support.keurig.com for video instructions on cleaning the entrance/exit needles.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the
bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
You should descale your brewer every 3-6 months. Properly
follow the descaling procedure.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your brewer. Scale is non-
toxic but if left unattended can hinder brewer performance.
Regularly descaling your brewer every 3-6 months helps
maintain the heating element, and other internal parts that
come in contact with water. Calcium deposits may build up
faster, making it necessary to descale more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink. Do
not use a paper cup. Ensure that there is no beverage pod
in the K-Cup® pod holder. Please allow approximately 45
minutes for the descaling procedure.
STEP 1: Cleansing Rinse
Turn on your brewer.
Pour one third (4.6oz) of the Keurig® Descaling Solution into
the water reservoir then add fresh water to the 8oz fill level.
Place a large ceramic mug on the drip tray plate.
Lift and lower the handle but do not add a K-Cup® pod.
Press the brew button.
Once solution is dispensed, pour the contents into the sink.
STEP 2: Internal Tank Soak
Repeat step 1, but when the brew indicator light turns solid,
press the power button as the brewer starts to dispense.
Let the brewer stand for at least 30 minutes.
Press and hold the brew button until the solution begins to
dispense. Continue to hold the button until all of the solution
has been dispensed.
Pour the contents of the mug into the sink.
STEP 3: Fresh Water Rinse
Repeat step 1 using 8oz of fresh water only. Do not add
Keurig® Descaling Solution. Repeat this step two additional
times. You may need to perform additional fresh water rinse
cycles if you notice any residual taste.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the brewer.
This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the
brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output
dispensed, followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly and refill with water.
• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should
begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow
brewer to sit unplugged for at least 30 minutes before continuing with the rinse.
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles
and can be cleaned using a straightened paper clip or similar
tool.
• Clean the exit needle of the K-Cup® pod holder. Refer to the
Exit Needle care instructions.
• Clean the brewer entrance needle. Refer to the Entrance
Needle care instructions.
Descaling your Brewer
Troubleshooting
Brewer Will Not Brew
• A minimum of 6oz of water is required to brew. Add an
additional 2oz of water to the reservoir to ensure the
minimum fill level has been met, then press the brew
button. Repeat until the brewer begins to dispense.
Brewing a Partial Cup
• Press the power button. Press and hold the brew button
for 5 seconds until all of the water has been dispensed.
Discard the contents into the sink. Press the power button
to restart.
• The exit needle may be clogged. Refer to the Exit Needle
care instructions.
• Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care
instructions.
• The brewer may need to be descaled. If you have repeated
the descale procedure on your brewer two times and it is
still only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.
• Plug brewer into its own grounded outlet. If the electric
circuit is overloaded with other appliances, your brewer may
not function properly. The brewer should be operated on its
own circuit, separate from other appliances.
• For energy savings, the brewer automatically turns off 90
seconds after the last brew. Press the power button to
restart.
• If the brewer still doesn’t have power, contact your Keurig®
Authorized Service Provider.
Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes)
we recommend using bottled or filtered water. Do not use
distilled water.
Service
Beyond these recommended cleaning and maintenance
procedures, this brewer is not user serviceable. For service,
please refer to the Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting
and take care to ensure that you store your brewer in a
safe and frost free environment. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and descaling the brewer as detailed in the
Descaling your Brewer section.
If you plan to move your brewer to a different location, turn
the brewer off, unplug it, and empty the water reservoir.
If your brewer has been in an environment below freezing,
please be sure to let it warm to room temperature for at
least 2 hours before using.
Click or Call!
Have Questions?
We’re here to help. Visit commerical.keurig.com
for step-by-step videos on cleaning, descaling,
and more.
Still Need Help?
Give us a call at 1-888-287-2739 ext. #5
You should descale your brewer every 3-6 months. Properly
follow the descaling procedure.
Depending on the mineral content of your water, calcium
deposits or scale may build up in your brewer. Scale is non-
toxic but if left unattended can hinder brewer performance.
Regularly descaling your brewer every 3-6 months helps
maintain the heating element, and other internal parts that
come in contact with water. Calcium deposits may build up
faster, making it necessary to descale more often.
Descaling Procedure
Before you begin, you will need a large ceramic mug, fresh
water, Keurig® Descaling Solution, and access to a sink. Do
not use a paper cup. Ensure that there is no beverage pod
in the K-Cup® pod holder. Please allow approximately 45
minutes for the descaling procedure.
STEP 1: Cleansing Rinse
Turn on your brewer.
Pour one third (4.6oz) of the Keurig® Descaling Solution into
the water reservoir then add fresh water to the 8oz fill level.
Place a large ceramic mug on the drip tray plate.
Lift and lower the handle but do not add a K-Cup® pod.
Press the brew button.
Once solution is dispensed, pour the contents into the sink.
STEP 2: Internal Tank Soak
Repeat step 1, but when the brew indicator light turns solid,
press the power button as the brewer starts to dispense.
Let the brewer stand for at least 30 minutes.
Press and hold the brew button until the solution begins to
dispense. Continue to hold the button until all of the solution
has been dispensed.
Pour the contents of the mug into the sink.
STEP 3: Fresh Water Rinse
Repeat step 1 using 8oz of fresh water only. Do not add
Keurig® Descaling Solution. Repeat this step two additional
times. You may need to perform additional fresh water rinse
cycles if you notice any residual taste.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the brewer.
This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the
brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output
dispensed, followed by the sound of air blowing out. If this occurs:
• Turn off and unplug the brewer.
• If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir
thoroughly and refill with water.
• Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should
begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow
brewer to sit unplugged for at least 30 minutes before continuing with the rinse.
Grounds in Your Coffee
Grounds may have gathered in the exit or entrance needles
and can be cleaned using a straightened paper clip or similar
tool.
• Clean the exit needle of the K-Cup® pod holder. Refer to the
Exit Needle care instructions.
• Clean the brewer entrance needle. Refer to the Entrance
Needle care instructions.
Descaling your Brewer
Troubleshooting
Brewer Will Not Brew
• A minimum of 6oz of water is required to brew. Add an
additional 2oz of water to the reservoir to ensure the
minimum fill level has been met, then press the brew
button. Repeat until the brewer begins to dispense.
Brewing a Partial Cup
• Press the power button. Press and hold the brew button
for 5 seconds until all of the water has been dispensed.
Discard the contents into the sink. Press the power button
to restart.
• The exit needle may be clogged. Refer to the Exit Needle
care instructions.
• Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care
instructions.
• The brewer may need to be descaled. If you have repeated
the descale procedure on your brewer two times and it is
still only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
• Make sure that the power button has been turned on.
• Plug brewer into its own grounded outlet. If the electric
circuit is overloaded with other appliances, your brewer may
not function properly. The brewer should be operated on its
own circuit, separate from other appliances.
• For energy savings, the brewer automatically turns off 90
seconds after the last brew. Press the power button to
restart.
• If the brewer still doesn’t have power, contact your Keurig®
Authorized Service Provider.
Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes)
we recommend using bottled or filtered water. Do not use
distilled water.
Service
Beyond these recommended cleaning and maintenance
procedures, this brewer is not user serviceable. For service,
please refer to the Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting
and take care to ensure that you store your brewer in a
safe and frost free environment. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and descaling the brewer as detailed in the
Descaling your Brewer section.
If you plan to move your brewer to a different location, turn
the brewer off, unplug it, and empty the water reservoir.
If your brewer has been in an environment below freezing,
please be sure to let it warm to room temperature for at
least 2 hours before using.
Click or Call!
Have Questions?
We’re here to help. Visit commerical.keurig.com
for step-by-step videos on cleaning, descaling,
and more.
Still Need Help?
Give us a call at 1-888-287-2739 ext. #5
DC0000002591 REV C
Have questions? We’re here to help.
Visit commercial.keurig.com for troubleshooting
videos and maintenance recommendations.
Still need help?
Give us a call at 1-866-901-BREW (2739)
Authentic, full-flavored
coffeehouse taste.
One perfect cup at a time, anytime.
