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Possible Cause and ResolutionSymptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
– Cable connection issue.
• Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
– Device volume is low.
• Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
– Device limitation. If you have more apps running on
your device than the number of available Bluetooth®
links, the system cannot find all of them.
• Close some of the apps to allow the system to find
those that you want to use.
468
2022 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202107, First-Printing
SYNCâ„¢ 3
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