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CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM
Possible Cause and ResolutionSymptom
I cannot confirm the
connection of my FordPass
account to the modem.
– Modem is not enabled.
• Switch connectivity features on.
– Weak network signal.
• Move your vehicle closer to a place where the
network signal is not obstructed.
416
2022 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202107, First-Printing
Connected Vehicle
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