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Before You CaJJ • Solutions to common problems
Before you carl for service, review this list. It may save you time and expense.
Problem Solution
Poor baking results. ° Many factors affect baking results. Make sure the proper oven rack
position is used. Center food in the oven and space pans to allow air to
circulate. Allow the oven to preheat to the set temperature before placing
food in the oven. Try adjusting the recipe's recommended temperature or
baking time. If you feel the oven is too hot or cool, see Adjusting oven
temperature in Setting Oven Controls section.
Entire appliance does not operate.
e
e
The time of day is not set. The time of day must first be set in order to
operate the oven. See Selling the clock in Setting Oven Controls section.
Make sure power cord is plugged properly into outlet.
Electrical power outage. Check house lights to be sure. Call your local
electric company for service outage information.
Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance
(See back cover).
Oven portion of appliance does not
operate.
° Be sure the oven controls are set properly for the desired cooking feature.
See Selling Oven Controls in this manual or see Entire appliance does not
operate in this cheddist.
° Be sure the gas regulator valve is in the ON position. Refer to the
Installation Instructions to for more information.
Surface burners do not ignite. ° Surface control knob was not completely turned to LITE. Push in & turn the
surface control knob to LITE until burner ignites and then turn control knob
to desired flame size.
Surface burner flame only part way
around burner head.
° Burner ports are clogged. With the burner OFF, use a small-gauge wire or
needle to burner head slots and ignition ports. See CJeanlng the surface
burners in the Care & Cleaning section for additional cleaning instructions.
° Range power cord is disconnected from outlet (electric ignition models
only). Be sure power cord is securely plugged into the power outlet.
• Electrical power outage (electric ignition models only). Burners can be lit
manually. See section on Setting Surface Controls.
° Burner slots or ports are clogged. With the surface burner OFF, clean ports
with a small-gauge wire or needle.
* Moisture is present after cleaning. Lightly fan the flame & allow burner to
operate until flame is full. Dry the surface burners thoroughly following the
instructions under Cleaning the surface burners provided in the Care &
CJeanJng section.
Surface burner flame is orange. * Dust particles in main gas line. Allow the burner to operate a few minutes
until flame turns blue. Along coastal areas, a slightly orange flame is
unavoidable due to salt air.
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