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8 Care and maintenance
8.2 Error message A9, Clean filter and mats
A9 Clean filter and mats
A thick coating of fluff results in a reduced process air flow, which can
impair the drying process and trigger the «A9 Clean filter and mats»
error message.
Check and, if necessary, clean the following parts in the appliance:
• Door filter
• Door mat
• Front mat
If the error message still appears after cleaning the filter and mats, re-
move the front mat and clean carefully using a vacuum cleaner. See
section 8.6 on 'Cleaning the front mat'.
8.3 Build-up of fluff
Fluff is made up of fine textile fibres that largely come from the manufacturing
process, from wear and tear during use and from items being washed. Fluff is
not caused by excessive strain on the washing in the appliance. Even when
washing is hung out to dry on a washing line, fluff is shed when the washing is
shaken out or ironed.
Fluff sticks to washing when it is wet. The fluff is released during tumble drying
and gets trapped in the door filter. Fluff therefore builds up in the filter – some-
times more, sometimes less depending on the type of washing.
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