ART WORK SPEC
Product
Model/PJT
Changes Note: New
Vacuum CleanerHQ R&D PIC: Jungran Kim
Material: Wood Free 60g VS9500
Design: Hyunwoo Lim
Size: 148mm x 210mm
Page: 32 Print Color: Black Part Code DJ68-00859G
Date: 2021-12-08 Post Processing : Cut Rev No 00
Vacuum cleaner
User manual
VS20A95**** Series
• Before operating this unit, please read the instructions carefully.
• For indoor use only
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Contents
PREPARATION
Safety information 3
DESCRIPTION
Parts overview 12
Accessories 13
OPERATION
Clean Station 14
Installing the Clean Station 14
Using the Clean Station 14
Vacuum cleaner 15
Charging the battery 15
Using the vacuum cleaner 16
Using the Accessory Cradle 18
Using the accessories 19
MAINTENANCE
Maintenance 21
Cleaning the Clean Station 21
Cleaning the vacuum cleaner 22
APPENDIX
Notes and cautions 25
Installation 25
Battery usage 25
Operation 26
Maintenance 29
Troubleshooting 30
Product specication
Charging and cleaning time may differ depending on the brushes and the conditions of use.
Model VS20A95**** Series
Power consumption (Vacuum cleaner) Based on a handy vacuum cleaner: 580 W
Battery specication Li-ion 25.2 V, 2200 mAh, 7 cell
Weight (Vacuum cleaner) 2.7 kg (Jet Dual Brush)
Size
Vacuum cleaner Width 250 mm x Depth 210 mm x Height 1,000 mm
Clean Station Width 300 mm x Depth 300 mm x Height 850 mm
Charging time 3.5 hours
Cleaning time
(Default: [MID])
Combination Tool/
Extension Crevice Tool
Approx. 60 min. [MIN]/ Approx. 30 min. [MID]/
Approx. 10 min. [MAX]/ Approx. 3 min. [JET]
Jet Dual Brush
Approx. 42 min. [MIN]/ Approx. 24 min. [MID]/
Approx. 14 min. [MAX]/ Approx. 8 min. [JET]
Slim Action Brush
Approx. 50 min. [MIN]/ Approx. 25 min. [MID]/
Approx. 15 min. [MAX]/ Approx. 9 min. [JET]
Wet Brush Approx. 100 min.
❇ Cleaning time doubles when you use two batteries consecutively.
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PREPARATION
• Before operating the appliance, please read this manual thoroughly and
retain it for your reference.
• Because the following operating instructions cover various models, the
characteristics of your vacuum cleaner may differ slightly from those
described in this manual.
Caution/Warning symbols used
WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
Other symbols used
NOTE
Indicates that the following text contains additional important information.
Safety information
PREPARATION
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PREPARATION
Failure to meet these requirements could cause damage to the internal parts
of the vacuum and void your warranty.
General
• Read all instructions carefully. Before switching the vacuum on, make sure
that the voltage of your electricity supply is the same as that indicated on
the rating plate at the rear of the handy vacuum cleaner (battery contact
side).
• WARNING : Do not use the vacuum cleaner on a wet rug or oor.
• Close supervision is necessary when any appliance is used by or near
children. Do not allow the vacuum cleaner to be used as a toy. Do not
allow the vacuum cleaner to run unattended at any time. Use the vacuum
cleaner only for its intended purpose as described in these instructions.
• Do not use the vacuum cleaner without a Dustbin.
• Empty the Dustbin before it is full to maintain the highest efciency.
• Do not use the vacuum cleaner to pick up matches, live ashes or cigarette
butts. Keep the vacuum cleaner away from stoves and other heat sources.
Heat can deform and discolor the plastic parts of the unit.
• Avoid picking up hard, sharp objects with the vacuum cleaner as they may
damage the vacuum's parts.
• Do not block the suction or the exhaust port.
• To avoid damage, remove the plug by grasping the plug, not by pulling
the cord.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should not clean or perform maintenance on the vacuum without
adult supervision.
• Children should be supervised to ensure that they do not play with the
appliance.
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PREPARATION
• The battery must be removed from the main unit before cleaning or
performing maintenance on the vacuum.
• The use of an extension cord is not recommended.
• If your vacuum cleaner is not operating correctly, switch off the power
supply and consult an authorized Samsung service agent.
• If the supply cord is damaged, it must be replaced by the manufacturer
or its service agent or a similarly qualied person to avoid any electrical
hazards.
• Do not use to suction up water.
• Do not immerse in water for cleaning.
• Please contact Samsung or a Samsung service center for a replacement if
one is needed.
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PREPARATION
Clean Station
• Do not modify the polarized plug to t a non-polarized outlet or extension
cord.
• Do not use outdoors or on wet surfaces.
• Unplug the Clean Station from the outlet when not in use and before
servicing.
• Use only the Clean Station supplied by the manufacturer to recharge.
• Do not use with a damaged cord or plug.
• Do not pull or carry by the cord, use the cord as a handle, close a door on
the cord, or pull the cord around sharp edges or corners. Keep the cord
away from heated surfaces.
• Do not use extension cords or outlets with inadequately rated current.
• Do not charge a non-rechargeable battery.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the
cord.
• Do not mutilate or incinerate batteries as they will explode at high
temperatures.
• Do not attempt to open the Clean Station. Repairs should be only carried
out by a qualied Samsung service center.
• Do not expose the Clean Station to high temperatures or allow moisture or
humidity of any kind to come into contact with the Clean Station.
Installation
• If you have a problem with installing the Clean Station, contact a Samsung
service center.
❇ Injury or product malfunction from not installing the Clean Station may
not be compensated.
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PREPARATION
Vacuum cleaner
• Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
• Do not use without a lter in place. When servicing the unit, never put
ngers or other objects into the fan chamber in case the unit accidentally
turns on.
• Do not put any objects into openings. Do not use with any openings
blocked. Keep openings free of dust, lint, hair, and anything that may
reduce air ow.
• Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner,
etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
• Do not use the vacuum cleaner in an enclosed space lled with vapours
given off by oil based paint, paint thinner, moth proong substances,
ammable dust, or other explosive or toxic vapours.
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PREPARATION
Power related
WARNING
• Do not bend the power cord with excessive force or put heavy objects on
the power cord.
– Electric shock or re may occur.
• When the vacuum is used in a veranda or an area where water is used,
make sure water does not come into contact with the power cord or the
power plug.
• If there is dust, water, etc. on a pin or contact point of the power plug pin,
wipe them carefully.
– Abnormal operation or electric shock may occur.
• Do not pull the power cord and do not touch the power plug with wet
hands.
– Electric shock or re may occur.
• Do not plug the Clean Station into a power source with the incorrect
voltage. Do not plug the Clean Station into a multi-plug outlet or power
strip.
– Electric shock or re may occur.
• Do not use a damaged power plug, power cord, or loose power outlet.
– Electric shock or re may occur.
• If the power cord is damaged, have a Samsung authorized service center
replace the power cord with a new power cord.
– Electric shock or re may occur.
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PREPARATION
Operation
WARNING
• The Clean Station should be placed and used on a stable oor.
– If the product falls over, an injury or product and oor damage may
occur.
• Do not place or use the product on an uneven oor, a carpet, a living room
table, or a desk etc.
– If the product falls over, an injury or product and oor damage may
occur.
• Do not place the product at a wall behind which pipes (gas or water etc.)
or electrical cables are installed.
• Do not cause a short circuit by touching the charging terminal with chop
sticks, metal screw drivers, etc.
– Product malfunction or electric shock may occur.
• Make sure that the charging terminals of the vacuum cleaner and the
Clean Station do not come into contact with a conductor such as a
bracelet, watch, metal rod, nail, etc.
• Make sure that any liquid such as water or juice is not allowed to enter
the vacuum cleaner or the Clean Station.
– Electric shock or re may occur.
• As the Clean Station is designed for the use of Samsung Jet cordless
vacuum cleaner only, do not use the Clean Station for other electronic
appliances and other purposes.
– Severe damage to the Clean Station or re may occur.
• Do not vacuum liquid, blades, pins, embers, our, etc. during cleaning.
– Abnormal operation or product damage may occur.
• Do not use the vacuum cleaner to pick up liquid such as spilled beverages
or pet waste.
• The brush and air outlet should not be blocked during cleaning.
– Product malfunction or re may occur due to overheating of the
product.
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PREPARATION
• This product is intended for household use only. (Do not use this product
for experimental, commercial, or industrial cleaning.)
– Abnormal operation or product damage may occur.
– Outdoor cleaning: stone and cement powder
– Billiards: chalk powder
– Hospital aseptic room
• Do not ride on the product or give a severe shock to the product.
– An injury or product damage may occur.
• Before carrying the Accessory Cradle, detach the charger rst.
– The charging terminal or the power cord is damaged and electric shock
may occur.
• Do not use the product near heating appliances such as heaters, or in
areas containing combustible sprays, or ammable materials.
– Fire or product deformation may occur.
• When using the vacuum cleaner, be careful not to hurt yourself on the
moving or spinning parts.
– Be careful not to suction body parts (Hair, hands, etc.) into the spin
brush (drum).
• When cleaning the wall or ceiling, you should use both hands.
– If you clean with one hand, you can damage your wrist or drop the
vacuum and cause an injury or damage the vacuum.
• Make sure lters are inserted correctly.
– Suction power may decrease.
– If dust enters inside the motor of the vacuum cleaner, product damage
may occur.
– The product may not operate.
• When picking up sharp objects such as sand with the vacuum cleaner, they
may scratch the inner part of the Dustbin.
• If there is a gas leak or combustible spray such as a dust remover is used,
do not touch the power outlet and open the window for ventilation.
– An explosion or re may occur.
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PREPARATION
• If the product makes a strange sound or emits a smell or smoke, turn off
the product immediately, and then contact a Samsung service center.
– Electric shock or re may occur.
Maintenance
WARNING
• Before removing foreign matter inside the product, turn off the product
rst.
– If the product is on while you are removing the foreign matter, you can
hurt yourself or damage the product.
• When cleaning the exterior of the product, turn off the product rst
and then wipe it with a dry towel. Do not spray water directly onto the
product or wipe it with volatile materials such as benzene, thinner, or
alcohol.
– If water gets into the product and an error occurs, turn off the product
and contact a Samsung service center.
• Before cleaning the Clean Station, unplug the product.
• When cleaning the washable parts, do not use alkaline detergent, acid,
industrial detergent, air freshener, acetic acid, etc.
– Product damage such as plastic breakage, deformation, discoloration,
printing deterioration, etc. may occur.
Washable Parts
Dustbin, Washable Micro Filter, Fine Dust Filter,
Metal Mesh Grille Filter, dry cloth
Acceptable
detergent
Neutral Dish washing detergent
Prohibited
detergent
Alkaline Lox, mold cleaner, etc.
Acid Parafn oil, an emulsier, etc.
Industrial
cleaners
NV-I, PB-I, Opti, alcohol, acetone, benzene,
thinner, etc.
Air
freshener
Jet spray air fresheners (coffee avor, herb, etc.)
Oils Animal oils, vegetable oils
Etc. Edible acetic acid, vinegar, glacial acetic acid, etc.
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DESCRIPTION
Parts overview
DESCRIPTION
01
Power( ) button
02
Suction power control button
03
Washable Micro Filter
04
Metal Mesh Grille Filter
05
Display
06
Dustbin release button
07
Fine Dust Filter
08
Dustbin
09
Adjustable pipe
10
Handle
11
Battery level indicator
12
Battery release button
13
Pipe release button
14
Pipe length adjustment button
15
Brush release button
16
Dustbin joint
17
Clean Station START/STOP Button
18
Dust bag
19
Clean Station front cover
20
Clean Station Premotor Filter
21
Clean Station Fine Dust Filter
22
Power cord
❇ The wave pattern on the exterior of the product is a natural appearance due to the use of
pearl plastic materials and its pearl distribution. In addition, the shining pearl used in the
material gives an excellent gloss coating, no extra coating necessary.
01
03
04
05
12
15
14
22
16
19
13
06
09
07
08
10
02
17
20
18
21
11
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DESCRIPTION
Accessories
The accessories with the ' * ' mark may differ depending on the models.
Adjustable pipe Pet Tool Combination Tool
Extension Crevice Tool Flexible Tool Dust bag: 3 units
(Inside the unit:1, Spare:2)
User manual
*Charger Accessory Cradle Clean Station
*Jet Dual Brush *Slim Action Brush *Accessory Cradle Holder
*Wet Brush/
Multi-use wet pad
*Single-use wet pad/
Attachable pad
*Battery
(VS20A959***: 2 units)
* Optional
❇ VS20A958*** model: The additional battery and charger can be purchased separately.
❇ The Wet Brush includes a multi-use wet pad and a single-use wet pad.
❇ The Wet Brush and Jet Dual Brush are only compatible with VS20A95**** model.
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OPERATION
Clean Station
Installing the Clean Station
1 Run the power cord of the Clean Station along the round groove at the bottom.
– Make sure the power cord is correctly placed so that the Clean Station stands without tilting.
2 Before plugging in the Clean Station, arrange the power cord neatly.
3 When plugging in the Clean Station, the status indicator turns blue for 5 seconds and goes off.
Using the Clean Station
Status indicator /
(START/STOP)
button
• After inserting the vacuum cleaner into the Clean Station, press the START/STOP button to
empty the Dustbin.
– Press the START/STOP button again to stop its operation.
• Close the bottom cover of the Dustbin before using the vacuum as the bottom cover is open
after emptying Dustbin at the Clean Station.
OPERATION
❇ For detailed information,
please refer to the QR code.
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OPERATION
Vacuum cleaner
Charging the battery
❇ When the battery level indicator turns red or the [Low battery] message appears on the
display, charge the battery.
❇ You cannot use the vacuum cleaner while charging.
❇ Make sure the back of the battery is correctly placed onto the vacuum charging part.
❇ Check that the battery level indicator is displayed while charging.
❇ When charging starts, the battery level indicator turns on (red, orange, or yellow depending
on charging progress), it rises gradually, and changes to green when the charging is complete.
CAUTION
• Before ejecting the battery, the vacuum must be turned off.
– If the battery is forcibly ejected while the vacuum is operating, the vacuum may
malfunction.
• Be careful not to drop the battery. If you do, you can injure yourself or damage the battery.
Inserting the battery
‘Click’
Push the battery to the end until you hear it
click.
Ejecting the battery
Press the battery release button at the rear of
the handle to eject the battery.
Charging the additional battery
• Charge the additional battery at the
additional battery charging slot at the
bottom of the Accessory Cradle.
– Push the battery in rmly.
❇ VS20A958*** model: To charge the battery
at the Accessory Cradle, a charger needs to
be purchased separately. (VCA-SAPA95)
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OPERATION
Using the vacuum cleaner
Control Part
01
02
❇ Before using the product, you have to select a language for the rst time. Use (+) or (-) button
to select a language and hold the (+) button for 3 seconds to complete the setting.
– Press and hold the (+) button for 3 seconds while using the vacuum to enter the language
setting mode later.
❇ To set the Energy Saving mode, press and hold the (+) button for 5 seconds while the vacuum
is on the Clean Station.
– To cancel the Energy Saving mode, press and hold the (+) button for 5 seconds.
– The Energy Saving mode is automatically exited if the vacuum is used.
01
Power ( ) on / off: Press the ( ) button to start cleaning in [MID] mode.
– When the Wet Brush is assembled, the vacuum starts cleaning in the Wet Brush mode.
02
Suction power mode control part: You can change the suction power mode.
– You can change the 4steps [MIN, MID, MAX, JET] of the suction power with the (+) and (-)
button.
NOTE
• When the vacuum is in the Wet Brush mode, only the (+) button works.
• While using the Wet Brush, the language setting is not supported.
• If the brush clings to the oor or does not turn properly depending on the oor material (a
carpet, a mat, bedding, etc.), adjust the suction power mode to [MIN] or [MID].
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OPERATION
Display Part
• Suction power mode
– Displays the suction power mode you have selected as [MIN], [MID], [MAX] or [JET].
• [WET]: Wet Brush mode
– When the Wet Brush is assembled, the Wet Brush mode is displayed.
– Press the (+) button to spray water. While holding the (+) button, water is sprayed for a
maximum of 2 seconds.
• Check messages
Display Explanation
Low battery Displays when battery is low.
Object stuck in brush/tool Error displays when something is caught in the brush or tool.
Filter not inserted Error displays when 'Micro Filter' is missing.
Clogged Error displays when the vacuum cleaner is clogged.
Check brush, tool, or lter
Alerts the user to check the brush, tool, or lter in order to
solve the clogging error.
Clean Micro lter
Alerts and recommends the user to regularly check and wash
the Micro Filter. (Refer to the 'Cleaning the vacuum cleaner'
section.)
Energy Saving on Displays when the Energy Saving Mode is on.
Energy Saving off Displays when the Energy Saving Mode is off.
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OPERATION
Using the Accessory Cradle
Before charging the additional battery, plug in the charger.
3
1
2
4
4
+
3
1 2
or
or
or
❇ Accessory Cradle ❇ Accessory Cradle +
Accessory Cradle
Holder
• When accessories are detached to be stored, dust may fall from the suction part of the
vacuum cleaner.
– After cleaning, shorten the pipe length and operate the vacuum in [MAX] mode for
10seconds.
– If the pad is wet and stored with the Wet Brush, the wall near the wet pad can be
contaminated or begin to smell. After cleaning the pad, dry the pad completely.
– When detaching the brush, press the release button on the brush.
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OPERATION
Using the accessories
Detaching the accessories
• When detaching the adjustable pipe or the
brush, press the release button on the back.
• Before detaching the accessories, operate
in [MAX] mode for more than 10 seconds
to remove foreign matter remaining in the
accessories.
1
2
‘Click’
Combination Tool
Use to remove dust from curtains, furniture,
sofas, etc.
1
2
‘Click’
Extension Crevice Tool
Use to remove dust in grooves of window
frames, narrow openings, corners, etc..
Flexible Tool
Use to clean hard to reach places such as
upper or rear parts of furniture or ceilings.
NOTE
• The Flexible Tool can be connected to the
Combination Tool and the Extension Crevice
Tool.
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OPERATION
1
2
Water Tank
Single-use wet pad
Multi-use wet pad
<Back><Front>Attachable
pad
Velcro
Spin disk
Wet Brush
Use to clean a oor with a wet pad (wood and
linoleum).
❇ The Wet Brush does not have a dust suction
function.
Using the multi-use wet pad
• When attaching the wet pad, make sure the
pad is in the center of the spin disk.
Using the single-use wet pad
• Attach the single-use wet pad to the front
side (Velcro side) of the attachable pad on
the spin disk.
– If you use the single-use wet pad without
the attachable pad, cleaning performance
can be degraded.
• After using the single-use wet pad, discard
the pad.
Detaching or attaching the Water Tank
• Press the lower part of the Water Tank to
detach.
• When attaching the Water Tank, insert the
front end rst.
NOTE
• Do not use underground or polluted water.
• When using for the rst time, the air in
the pump and the tube may cause the Wet
Brush to delay spraying water. Press the
water spray (+) button repeatedly.
Adjusting the pipe length
Press the button at the rear of the adjustable
pipe to adjust the length of the pipe in
3steps.
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MAINTENANCE
Maintenance
MAINTENANCE
Cleaning the Clean Station
Replacing the dust bag
When the status indicator turns red, you should replace the dust bag.
1
4
2
5
3
6
Cleaning the Premotor Filter
Use the handle to lift the lter off and shake
over a bin to remove dust.
Cleaning the Fine Dust Filter
Shake the Fine Dust Filter over a bin to
remove dust.
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MAINTENANCE
❇ For detailed information, please refer to the QR code.
Cleaning the vacuum cleaner
Dustbin/Washable Micro Filter
01 02
05 06
07 08 09
24H
04
03
1
2
‘Click’
‘Click’
‘Click’
CAUTION
• After cleaning the Dustbin/Washable Micro Filter with water, you should dry them completely
in the shade for more than 24 hours before use.
– When heat is applied, part deformation may occur.
– If the lter is not dried completely before being used, it can cause an odor.
• If the Dustbin or the lter is clogged, the vacuum may stop its operation due to the
overheating prevention device of the motor.
– Clean the Dustbin or the lters and then operate the vacuum again.
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MAINTENANCE
Fine Dust Filter
Make sure to turn off the product before cleaning the lter.
24H
• Twist and pull off the Fine Dust Filter, and tap it gently to remove the dust.
• Wash the lter with running water once a month to maintain the best performance of the lter.
• After cleaning, dry it completely for more than 24 hours in the shade before use.
• For assembly, turn it counterclockwise until the line under the lock image is not visible.
NOTE
• Do not use detergent or tool when washing the lter.
• Do not dry with heat.
Jet Dual Brush
01
05
03
07
02
06
04
08
1
2
‘Click’
If the foreign matter is not removed, use scissors to remove it.
CAUTION
• If a cloth or other foreign matter is vacuumed up and tangled with the spin brush, the spin
brush will stop working to protect the brush motor. After cleaning the brush, turn the power
off and then on again.
• If a brush does not work after cleaning, turn the power off and then on again.
• When cleaning the brush, be careful not to catch your ngers in the fold of the brush.
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MAINTENANCE
Slim Action Brush
PUSH
01
PUSH
1
2
PUSH
03
02
2
3
1
04
PUSH
‘Click’
CAUTION
• Do not clean the brush with water.
• When foreign matter remains on the brush, remove it with a wet tissue or a dry cloth.
Wet Brush
NOTE
• If the spin brush does not work even after cleaning the (Slim Action Brush) and the (Wet
Brush), the overheating prevention device of the motor might be in operation. Wait 30
minutes or more to cool the motor and operate again.
Pet Tool
01
02
Remove the pet's hair using scissors and
suction the pieces.
Extension Crevice Tool / Pipe
Insert a long thin stick and rotate several
times to clean the Extension Crevice Tool or
the pipe.
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APPENDIX
Installation
CAUTION
• Do not install the product near water, in an area with excessive moisture,
or near window, etc.
• Do not place the Clean Station in a place where people pass by frequently,
in entrance way or narrow passage.
– People may trip over it and be injured, or product damage may occur.
• If the Clean Station is installed incorrectly, it may fall over, which could
cause an injury and severe product damage.
• Install the Clean Station in a place where there are no objects that could
break and cause damage.
Battery usage
NOTE
• If the product does not work after you charge the battery, replace the
battery. If it still does not work with the new battery, contact a Samsung
service center.
• For the battery and adaptor, you need to purchase them separately.
• When you purchase a battery in a Samsung service center, check for the
genuine Samsung logo on the battery (
) and the battery name
(VCA-SBTA95).
CAUTION
• Do not disassemble the battery or the Clean Station.
• Do not apply heat to the battery and do not put the battery in a re.
• As the battery is manufactured only for this product, do not use the
battery for other electronic appliances or other purposes.
• Removing the battery during operation may cause product malfunction.
• Battery usage time may shorten with increased battery use. When the
battery no longer charges or runs down quickly, replace the exhausted
battery with a new one.
• Use only the Clean Station and batteries provided by the manufacturer.
Notes and cautions
APPENDIX
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APPENDIX
• Before inserting the battery, conrm that the battery is being inserted in
the correct direction.
• When discarding a dead battery, put it into a battery collection box for
recycling.
• Do not drop or strike the battery or subject it to a sudden shock.
• To protect the motor and the battery, the product may not operate when
the temperature is lower than 5°C or higher than 45°C.
Operation
NOTE
• If excessive force is applied to a brush or foreign matter is caught in the
spin brush (drum), the brush may stop working to protect the motor or the
product. Turn the vacuum off, remove the foreign matter, and then turn
the vacuum on.
• Static electricity may occur depending on the humidity, temperature, or
oor material, etc. in your home.
• Please charge the battery before using a newly purchased battery for the
rst time or if you have not used the battery for a long time.
• If you are not going to use the vacuum for a long period of time or you
are going to be away from home for a long period of time, unplug the
Clean Station, and then detach the battery from the Clean Station. When
the battery is not being charged, it will slowly discharge.
• When the battery level is low, recharge it. If the level of the battery
remains low for a long period of time, it can cause the performance of the
battery to degrade.
• Clean the multi-use wet pad of the Wet Brush in a normal washing
machine by using a neutral detergent.
– However, If the wet pad is exposed to heat, softener, etc, it may be
modied or discolored and product performance can be degraded. Do
not boil the wet pad.
• Use a genuine wet pad of Samsung Electronics for the Wet Brush.
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APPENDIX
• If the Wet Brush is used without a wet pad, any product malfunction will
not be covered by warranty and a service fee will be charged.
• When you purchase an additional multi-use wet pad for the Wet Brush,
contact a Samsung service center.
• When you purchase an additional single-use wet pad, check the model
name VCA-SPA95.
• If you want to purchase an additional dust bag, check the model name
(VCA-ADB952) and Samsung logo (
) rst, then contact your
nearest Samsung Electronics retailer or Samsung service center.
• When the dust bag in the Clean Station is lled with dust, the Clean
Station may stop due to the overheating prevention device of the motor.
Replace the dust bag and operate again.
• If there is a larva in the suctioned dust, it can multiply in the dust bag.
Clean the Clean Station with a wet tissue and replace the dust bag.
• Do not push the Clean Station so it falls over.
– Personal injury, product and oor damage may occur.
CAUTION
• Do not use the product near combustible material.
Also do not use:
– In a place where a burning candle or a desk lamp is placed on the oor.
– In a place where there are unextinguished embers in an unattended
replace.
– In a place where there are combustible materials such as gasoline,
alcohol, thinner, ashtrays with unextinguished cigarettes, etc.
• Do not leave the product leaning against a wall or a table.
– The product may fall and an injury and severe product damage may
occur.
• While using or after using the vacuum cleaner, you should lay the vacuum
cleaner down or place on the Clean Station to store.
– The product may fall and an injury and severe product damage occur. In
addition, you may not be compensated for the damage.
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APPENDIX
• Do not use the vacuum cleaner for other than its intended purpose. (Do
not allow children to ride on or play with the product.)
– An injury or product damage may occur.
• Do not allow children to touch the product while cleaning.
– When the vacuum overheats, children may be burnt.
• Do not allow children to cling to or push the Clean Station.
– Personal injury, product and oor damage may occur.
• Use both hands to carry the Clean Station.
• When you pull the power cord out of the groove at the bottom of the
Clean Station, do not pull it hard. Turn the cord gently on its side so that it
can come out smoothly.
– The power cord may get damaged and could cause an electric shock or
re.
• Before unplugging or plugging in the Clean Station, turn off the vacuum
and make sure that the pins of the power plug do not come into contact
with your hands.
– Fire or electric shock may occur.
• Do not step heavily on the upper part of the Wet Brush while using it.
– Product damage or oor damage may occur.
• When assembling the vacuum, be careful not to catch your ngers in the
joints.
• Do not use the vacuum cleaner on objects that can be easily scratched (TV,
monitors, etc.).
• When cleaning, be careful that the side of the brush does not bump into a
molding part, a wall, furniture, etc. and cause staining.
– For a slight stain, remove it with a wet tissue or a cleaner.
• Do not use water to clean the product when in use.
• You should use the product in dry places and do not use the product in
wet places or on water.
• Do not use the product in direct sunlight or high heat and do not store the
product inside a car.
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APPENDIX
• Do not put hot water, detergent, etc. into the Water Tank of the Wet Brush.
– Product malfunction or performance degradation may occur.
• When not using the Wet Brush, empty all the water in the Water Tank.
Maintenance
NOTE
• Sometimes the wheel of a brush can scratch the oor. Before using the
vacuum cleaner, check the status of the wheels of the brush.
– If there is foreign matter on the wheel of the brush which cannot be
removed easily, contact a Samsung service center.
• If the inner part of the Wet Brush is clogged with large foreign matter,
spinning speed decreases or the spin disk stops.
CAUTION
• Do not push the vacuum cleaner while it is stored in the Clean Station.
– Personal injury, product and oor damage may occur.
• Storing the product in sunlight for long hours may cause parts of the
product to deform or discolor. Therefore, store the product in the shade.
• Do not clean the brush of the vacuum cleaner with water. Cleaning it with
water can cause deformation of parts or malfunction.
• If you notice a continuous reduction in suction or the vacuum cleaner
overheats abnormally, clean the products and replace lters.
• When the Clean Station smells bad, replace the dust bag or clean the
lters.
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APPENDIX
Troubleshooting
Before calling for service, review the problems and solutions below. Note that you will be
charged for any service calls in which no defects were found.
Problems Solutions
The vacuum cleaner does
not work.
• Check the battery level and charge the battery.
• Check whether the product is turned off, and then press the
power button to turn it on.
• Check whether the adjustable pipe, the Dustbin or the brush is
blocked.
• Check that the Washable Micro Filter is inserted correctly.
• If the vacuum has not been used for a long time, charge the
battery.
• If the battery dies, replace the battery.
The spin brush (drum)
inside a brush does not
work.
• When the message [Check Brush] appears on the display, turn
off the vacuum and check whether the brush is clogged with
foreign matter. If so, remove the foreign matter and restart the
vacuum.
• When the vacuum cleaner is turned on, turn it off and on again.
– For the (Slim Action Brush) and (Wet Brush), if the
overheating prevention device of the brush motor operates, it
may take about 30 minutes to cool the motor.
An odor emits from the
air outlet or the lter of
the product.
• Empty the Dustbin and clean the lters frequently.
– As your vacuum cleaner is a new product, it may have a slight
odor for the rst 3 months after purchase.
– If you use the vacuum cleaner for a long period of time,
accumulated dirt in the Dustbin or dust on the lter may
generate an odor.
• Replacement lters are available at your local Samsung service
agent.
Static electricity occurs
when cleaning a thick and
soft mat.
• Materials of a mat (childcare center mat, noise prevention mat
for between oors, etc.) may cause the static electricity.
– Move the brush on a normal oor for a while and clean again,
then the static electricity should disappear.
The Wet Brush does not
spray water.
• When using for the rst time, the air in the internal pump of
the Wet Brush and the tube may cause the Wet Brush to delay
spraying water.
– Detach the Water Tank, press the water spray (+) button, and
check that the pump operates with a sound.
– Fill the Water Tank, attach it to the Wet Brush, and press the
water spray (+) button repeatedly.
The vacuum cleaner
cannot be charged.
• Conrm that the voltage provided to the Clean Station matches
the requirements of the Clean Station.
• Check that the vacuum cleaner is turned on, and then check that
the LED of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal.
Remove any foreign matter with a cotton swab or soft cloth.
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APPENDIX
Problems Solutions
Vacuum cleaner stops
operation during cleaning.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions. After correcting the cause of the problem, turn
the product on again. (This case may differ depending on the
ambient temperature.)
– When the vacuum operates with a full Dustbin.
– When the vacuum operates with a brush clogged.
– When the Extension Crevice Tool is used for long hours.
Suction force decreases
suddenly and the vacuum
makes a vibrating sound.
• Check whether the brush, the Dustbin or the adjustable pipe is
clogged with foreign matter and remove it.
• Check whether the Dustbin is fully lled with dust. If it is,
empty the bin.
• Check whether the lter is dirty. If it is, clean the lter.
Cleaning is nished but
small dust particles come
out of the brush.
• After cleaning, operate the vacuum for 10 seconds or more to
suction up the small dust particles.
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If you have any questions or comments relating to Samsung products,
please contact the SAMSUNG customer care center.
Country / Location Customer Care Center Web Site
AUSTRALIA
1300 362 603 (Other)
1300 425 299 (HHP)
www.samsung.com/au/support
HONG KONG
3698 4698 ( All Product)
3698 4688 ( B2B )
2121 9088 ( Samsung pay )
www.samsung.com/hk/support
(Chinese)
www.samsung.com/hk_en/support
(English)
MALAYSIA
1800-22-8899 (HHP)
1800-88-9999 (OTH)
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
SINGAPORE
1800 7267864 / 1800-SAMSUNG
(Other)
1800 4252997 / 1800-GALAXYS
(HHP)
www.samsung.com/sg/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/za/support
PHILIPPINES
1-800-10-726-7864 (PLDT)
1-800-8-726-7864 (Globe)
02-8-422-2111 (Landline)
www.samsung.com/ph/support
INDIA
1800 5 SAMSUNG (1800 5
7267864) (Toll-Free)
1800 40 SAMSUNG (1800 40
7267864) (Toll-Free)
www.samsung.com/in/support
This product is RoHS compliant
DJ68-00859G-00
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