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40
The doors will not close
completely.
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Recently installed Remove all packaging materials.
The doors are difcult to
open.
The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with soft cloth.
The doors appear to be
uneven.
The doors need to be aligned or the
refrigerator needs to be leveled.
See the “Refrigerator Leveling and Door Closing” section.
The refrigerator is
unsteady or it rolls
forward when opening
and closing doors.
The refrigerator brake feet are not
snug against the oor.
Remove the base grille. Turn both brake feet (one on each side)
clockwise, the same amount, until they are snug against the
oor. See the “Refrigerator Leveling and Door Closing” section.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for “Door Closing and Door Alignment.”
First try the solutions suggested here or visit our website at producthelp.kitchenaid.com.
TROUBLESHOOTING
If you experience Possible Causes Solution
Doors
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