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First try the solutions suggested here or visit our website at producthelp.kitchenaid.com.
TROUBLESHOOTING
If you experience Possible Causes Solution
Ice and Water (cont.)
Water continues to
drip from the dispenser
beyond the rst few
drops.
The refrigerator has just been
installed.
Flushing the water system removes air from the lines which
causes the water dispenser to drip. Flush the water system.
See the “Water and Ice Dispensers” section.
The water lter was recently installed
or replaced.
Flushing the water system removes air from the lines which
causes the water dispenser to drip. Flush the water system.
See the “Water and Ice Dispensers” section.
There may be a loose water
connection.
Check for water in bottom of refrigerator compartment, hinge
area, or by household connection in back of product.
Water is leaking from the
back of the refrigerator.
The water line connections were not
fully tightened.
See the “Connecting the Water” section.
Recently removed the doors and
did not fully tighten water line
connection.
See the “Refrigerator Leveling and Door Closing” section.
Crushed or cubed ice
misses the glass when
dispensing ice.
The glass is not held close enough to
where the ice exits the chute.
Hold the glass close to where the ice exits the chute.
Water from the dispenser
is warm.
Water from the dispenser is chilled to
50°F (10°C).
This is normal.
The refrigerator has just been
installed.
Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was recently
dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently
dispensed.
The rst glass of water may not be cool. Discard the rst glass
of water dispensed.
The refrigerator is not connected to
a cold water pipe.
Make sure the refrigerator is connected to a cold water pipe.
See the “Water Supply Requirements” section.
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