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34
Refrigerator Operation
First try the solutions suggested here or visit our website at producthelp.kitchenaid.com.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
If you experience Possible Causes Solution
The refrigerator will not
operate.
Check electrical supply. Plug the power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check controls. Make sure the controls are turned on. See the “Using the
Controls” section.
New installation Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE: Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
Refrigerator control is in Showroom
mode (on some models).
If the refrigerator is in Showroom mode, cooling is turned off and
“Showroom” will be illuminated on the control panel. See the
“Using the Controls” section for more information.
The motor seems to run
too much.
High-efciency compressor and fans Larger, more efcient refrigerators run longer at lower, more
energy efcient speeds.
The room or outdoor temperature
is hot.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator
in an indoor, temperature-controlled environment. See the
“Location Requirements” section.
A large amount of warm food has
been recently added.
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, visit
producthelp.kitchenaid.com or
call 1-800-253-1301. In Canada, visit www.kitchenaid.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
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