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6
© 2020 United States Stove Company
The operation of this unit in a manner inconsistent with
the owner’s manual will void the warranty and is also
against federal regulations. United States Stove Company
warrants this product to be free from defects in material
and workmanship, to the original retail purchaser only, for
the time period identified below, measured from the date
of the initial purchase as evidenced on an invoice, canceled
check, sales receipt, etc., to receipt of a claim by United
States Stove Company (“USSC”) or an authorized dealer,
as follows:
TIME PERIOD
Firebox / Heat Exchanger ......................................... One Year
WARRANTY CONDITIONS
• This warranty only covers USSC appliances that are
purchased through an USSC authorized retailer, dealer
or distributor.
• This warranty is only valid while the USSC appliance
remains at the site of original installation. This warranty
does not apply to products purchased for rental use.
CLAIM PROCEDURE
Contact United States Stove Company for warranty
service. You will be asked to provide detailed descriptions
and pertinent data, including proof of purchase which will
be returned upon request. Providing the unit has been
installed and used in accordance with the Owners Manual
supplied with the unit and the issue does not fall under a
situation of exclusion, United States Stove Company will
either:
• Replace the defective part free of charge. Parts and/
or service replacements made under the terms of this
warranty are warranted only for the remaining period of
the original unit warranty.
• Replace the unit free of charge. Should the unit be
replaced by United States Stove Company “free of
charge”, all further warranty obligations are thereby met.
• Where the defect is of a cosmetic (non-functional) nature,
United States Stove Company will bear reasonable
expense to repair the unit, including such items as welding,
painting, and incidental labor. A “reasonable expense” is
defined by terms of this warranty as $30.00/hour with
full refund for any purchase of parts.
WARRANTY EXCLUSIONS
This warranty does not cover the following:
• Damage to or changes in surface finishes as a result of
normal use. As a heating appliance, some changes in
color or interior and exterior surface finishes may occur.
This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused
by fingerprints, accidents, misuse, scratches, melted
items, or other external sources and residues left on
the plated surfaces from the use of abrasive cleaners or
polishes.
• Repair or replacement of parts that are subject to normal
wear and tear during the warranty period. These parts
include: paint and brick.
• Minor expansion, contraction, or movement of certain
parts causing noise. These conditions are normal and
complaints related to this noise are not covered by this
warranty.
• Damages resulting from: (1) failure to install, operate,
or maintain the appliance in accordance with the
installation instructions, operating instructions,
and listing agent identification label furnished with
the appliance; (2) failure to install the appliance in
accordance with local building codes and/or authorities
having jurisdiction; (3) shipping or improper handling; (4)
improper operation, abuse, misuse, continued operation
with damaged, corroded or failed components, accident,
alteration, or improperly/incorrectly performed repairs;
(5) environmental conditions, weather, inadequate
ventilation. (6) use of fuels other than those specified
in the operating instructions; (7) installation or use of
components not supplied with appliance or any other
components not expressly authorized and approved by
USSC; (8) modification of the appliance not expressly
authorized and approved by USSC in writing.
• Non-USSC venting components, hearth components or
other accessories used in conjunction with the appliance.
• USSC’s obligation under this warranty does not extend
to the appliance’s capability to heat the desired space.
Information is provided to assist the consumer and
the dealer in selecting the proper appliance for the
application. Consideration must be given to appliance
location and configuration, environmental conditions,
insulation and air tightness of the structure.
• Problems relating to smoking or creosote. Smoking
is attributable to inadequate draft due to the design
or installation of the flue system or installation of the
unit itself. Creosote formation is largely attributable to
improper operation of the unit and/or draft as mentioned
above.
• Any cost associated with product removal and re-
installation, travel, transportation, or shipping.
• Service calls to diagnose trouble (unless authorized in
writing by the manufacturer).
LIMITED WARRANTY
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