OWNER'S MANUAL
GAS RANGE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LSGS6338
MFL68920539
Rev.01_081922
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
Safety for a Gas Range
WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result causing property damage,
personal injury or death.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a neighbor's phone. Follow
the gas supplier's instructions.
- If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer,
service agency, or the gas supplier.
WARNING:
Never Operate the Top Surface Cooking Section of this Appliance
Unattended.
• Failure to follow this warning statement could result in fire,
explosion, or burn hazard that could cause property damage,
personal injury, or death.
• If a fire should occur, keep away from the appliance and
immediately call your fire department.
DO NOT ATTEMPT TO EXTINGUISH AN O
IL/GREASE FIRE WITH
WATER.
TABLE OF CONTENTS
3
5 IMPORTANT SAFETY
INSTRUCTIONS
5 READ ALL INSTRUCTIONS BEFORE USE
5 Safety Messages
5 Anti-Tip Device
6 WARNING
6 Installation
7 Operation
8 Maintenance
8 Grounding Instructions
8Risk of Fire and Flammable Materials
9CAUTION
9 Installation
9 Operation
9 Maintenance
10 PRODUCT OVERVIEW
10 Product Features
10 Exterior & Interior
10 Product Specifications
11 Accessories
12 INSTALLATION
12 Before Installing
12 Tools Needed
12 Parts
12 In the Commonwealth of Massachusetts
12 Unpacking and Moving the Range
13 Choosing the Proper Location
13 Ventilation
13 Flooring
13 Ambient Temperature
14 Dimensions and Clearances
15 Leveling
15 Leveling the Range
16 Connecting Gas
16 Providing Adequate Gas Supply
16 Connecting the Range to Gas
17 Adjusting Air Shutters (for LP Conversions)
17 Connecting Electricity
17 Electrical Requirements
17 Grounding
18 Surface Burners
18 Assembling the Surface Burners
19 Checking Ignition of the Surface Burners
19 Adjusting the Surface Burner to the Low
Flame (Simmer) Setting
19 Optional Rear Filler
19 Installing the Rear Filler
20 Anti-Tip Device
20 Installing the Anti-Tip Device
21 Test Run
21 Test the Range Before Use
22 OPERATION
22 Control Panel
22 Control Panel Features
23 Knob Lighting
23 Changing Oven Settings
23 Clock
24 Oven Light
24 Timer On/Off
24 Wi-Fi
24 Settings (Hour Mode, Convection Auto
Conversion, Oven Thermostat, Preheat
Alarm Light, Beeper Volume, Fahrenheit or
Celsius)
26 Control Lock
26 Start Time (Delayed Timed Cook)
26 Cook Time (Timed Cook)
27 Minimum & Maximum Default Settings
28 Gas Surface Burners
28 Before Using the Gas Surface Burners
29 Burner Locations
30 Using the Gas Surface Burners
30 Setting the Flame Size
30 Using the Proper Cookware
31 Using a Wok
31 Using the Wok Grate
31 Using Stove-Top Grills
32 Using the Griddle
33 In Case of Power Failure
33 Oven
33 Before Using the Oven
34 Oven Vent
34 Using Oven Racks
4
34 Instaview
35 Bake
35 Convection Mode
36 Recommended Baking and Roasting Guide
37 Broil
39 Recommended Broiling Guide
41 Proof
41 Warm
41 Keep Warm
42 Air Fry
43 Recommended Air Frying Guide
44 Air Sous-Vide
45 Recommended Air Sous-Vide Guide
45 Frozen Meal
45 Remote Start
46 Meat Probe
47 Using the Sabbath Mode
48 SMART FUNCTIONS
48 LG ThinQ Application
48 LG ThinQ Application Features
48 Before Using LG ThinQ Application
49 Installing the LG ThinQ Application
49 Connecting to Wi-Fi
49 Wireless LAN Module Specifications
49 Industry Canada Statement
49 Open Source Software Notice Information
49 Smart Diagnosis™ Feature
50 Using LG ThinQ to Diagnose Issues
50 Using Audible Diagnosis to Diagnose
Issues
51 MAINTENANCE
51 Cleaning
51 General Cleaning Tips
51 Exterior
52 Gas Surface Burners
54 EasyClean
56 Self Clean
59 Removing/Assembling Lift-Off Oven Doors
60 Removing/Assembling Drawers
60 Removing/Assembling the Vent Trim
61 Periodic Maintenance
61 Changing the Oven Light
62 TROUBLESHOOTING
62 FAQs
62 Frequently Asked Questions
64 Before Calling for Service
64 Cooking
66 Parts & Features
68 Noises
68 Wi-Fi
70 LIMITED WARRANTY
70 CANADA
70 TERMS AND CONDITIONS
70 THIS LIMITED WARRANTY DOES NOT
COVER:
75 PROCEDURE FOR RESOLVING DISPUTES:
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Download this owner's manual at http://www.lg.com
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
Anti-Tip Device
To reduce the risk of tipping, the appliance must be secured by a properly installed anti-tip device. To
check if the device is installed properly, verify that the anti-tip device is engaged, or grasp the top rear
edge of the range back guard and carefully attempt to tilt it forward. Refer to the installation section for
instructions.
WARNING
• A child or adult can tip the range and be killed.
• Install the anti-tip device to the structure and/or the range. Verify the anti-tip device has been properly
installed and engaged by following the guide on the anti-tip bracket template.
• Engage the range to the anti-tip device by following the guide on the anti-tip bracket template. Ensure
the anti-tip device is re-engaged when the range is moved by following the guide on the anti-tip bracket
template.
• Re-engage the anti-tip device if the range is moved. Do not operate the range without the anti-tip device
in place and engaged.
• See installation instructions for details.
• Failure to do so can result in death or serious burns to children or adults.
• Do not rest large, heavy items such as whole turkeys on the open oven door. The range could tip forward
and cause injury.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
6 IMPORTANT SAFETY INSTRUCTIONS
WARNING
• Do not step or sit on the oven door. The range could be tipped and injury might result from spilled hot
liquid, food, or the range itself.
• Never remove the oven legs. The range will not be secured to the anti-tip bracket if the legs are
removed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:
Installation
• Do not attempt to open or close the door or operate the oven until the door is properly installed.
• Have the installer show you the location of the range gas shut-off valve and how to shut it off if
necessary.
• To shut off the gas supply to the range, close the range gas shut-off valve by turning it clockwise.
• Make sure your range is properly installed and grounded by a qualified installer, according to the
installation instructions. Any adjustment and service should be performed only by qualified gas range
installers or service technicians.
• Make sure your range is properly adjusted by a qualified service technician or installer for the type of gas
(natural or LP) that is to be used. Your range can be converted for use with either type of gas. See the
installation instructions.
• These adjustments must be done by a qualified service technician according to the manufacturer’s
instructions and all codes and requirements of the authority having jurisdiction. Failure to follow these
instructions could result in serious injury or property damage. The qualified agency performing these
adjustments assumes responsibility for the conversion.
• Disconnect the electrical supply before servicing the appliance.
aAnti-tip bracket
bLeveling leg
a Pressure regulator
b Lever open (use) position
c Remove the label
d Adapter (1/2"-14 NPT)
e Gas flow into range
f Range gas shut-off valve
7IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
• This product should not be installed below ventilation type hood systems that direct air in a downward
direction.
- Doing so may cause ignition and combustion problems with the gas burners resulting in personal
injury and may affect the cooking performance of the unit.
• To prevent poor air circulation, place the range out of the kitchen traffic path and out of drafty locations.
Operation
• Gas appliances can cause minor exposure to four potentially harmful substances, namely benzene,
carbon monoxide, formaldehyde and soot, caused primarily by the imperfect combustion of natural or
LP gas. Correctly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize
imperfect combustion.
- Exposure to these substances can be minimized by opening windows or using a ventilation fan or
hood.
• Let the burner grates and other surfaces cool before touching them.
• Never block the vents (air holes) of the range. They provide the air inlet and outlet necessary for the
range to operate properly with correct combustion.
- Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the
bottom of the range.
• Never obstruct the flow of combustion and ventilation air by blocking the oven vent or air intakes. Doing
so restricts air to the burner and may result in carbon monoxide poisoning.
• Stepping, leaning or sitting on the doors or drawers of this range can result in serious injuries and also
cause damage to the range. Do not allow children to climb or play around the range. The weight of a
child on an open door may cause the range to tip, resulting in serious burns or other injury.
• Never place fingers between the hinge and front oven frame. Hinge arms are spring mounted. If
accidentally hit, the hinge will slam shut against the oven frame and injure your fingers.
• Do not leave children alone or unattended where a range is hot or in operation. They could be seriously
burned.
• Do not let anyone climb, stand or hang on the oven door, warming drawer or cooktop. They could
damage the range or tip it over, causing severe personal injury.
• Do not stand or place excessive weight on an open door. This could tip the range, break the door, or
injure the user.
• To prevent fire hazard or electrical shock, do not use an adapter plug or an extension cord, or remove
the grounding prong from the electrical power cord. Doing so can result in death or serious burns to
children or adults.
• Make sure that all packaging materials are removed from the range before operating it to prevent fire or
smoke damage should the packaging material ignite.
• When opening the door of a hot oven, stand away from the range. The hot air and steam that escape can
cause burns to hands, face and eyes.
• Do not heat food in closed containers. Pressure inside the container could increase and cause the
container to burst, resulting in injury.
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as
aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning.
Aluminum foil linings may also trap heat, causing a fire hazard.
WARNING
NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon
monoxide poisoning and overheating of the oven.
8 IMPORTANT SAFETY INSTRUCTIONS
• Do not line oven walls or bottom with aluminum foil or allow them to contact exposed heating elements
in the oven. Doing so could create a fire hazard or cause damage to the range.
• During oven operation, the upper surface of the drawer cavity becomes hot and may cause burns. Never
allow children to remain unsupervised near the oven or cooktop.
• Do not put your hand inside the drawer during the oven operation.
Maintenance
• Large scratches or impacts to glass doors can lead to broken or shattered glass.
• Items of interest to children should not be placed in cabinets above the range or on the backsplash of
the range.
- Children climbing on the range to reach items could be seriously injured.
• Do not attempt to repair or replace any part of your range unless it is specifically mentioned in this
manual. All other services should be referred to a qualified technician.
Grounding Instructions
• Plug your range into a 120-volt grounded outlet only. Do not remove the round grounding prong from
the plug. If in doubt about the grounding of the home electrical system, it is your personal responsibility
and obligation to have an ungrounded outlet replaced with a properly grounded, three-prong outlet in
accordance with the National Electrical Code. Do not use an extension cord with this range.
Risk of Fire and Flammable Materials
• Never wear loose fitting or hanging garments while using the appliance. Be careful when reaching for
items placed in cabinets over the range. Flammable materials could be ignited if brought in contact with
flame or hot oven surfaces and may cause severe burns.
• Do not place or use combustible materials such as gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
• Do not place flammable materials in the oven or near the cooktop.
• Do not allow cooking grease or other flammable materials in or near the range.
• Do not use water on grease fires. Never touch a flaming pan. Turn the controls off. Smother a flaming
pan on a surface burner by covering the pan completely with a well-fitting lid, cookie sheet or flat tray.
Use a multi-purpose dry chemical or foam-type fire extinguisher.
- A grease fire can be put out by covering it with baking soda or, if available, by using a multi-purpose
dry chemical or foam-type fire extinguisher.
- Flame in the oven or the drawer can be smothered completely by closing the oven door or drawer and
turning the control to off or by using a multi-purpose dry chemical or foam-type fire extinguisher.
• Leak testing of the appliance must be conducted according to the manufacturer’s instructions.
• Gas leaks may occur in the system and result in a serious hazard. Gas leaks may not be detected by smell
alone. Gas suppliers recommend you purchase and install a UL approved gas detector. Install and use in
accordance with the gas detector manufacturer’s instructions.
• When using a broiler pan, make sure to place it correctly to minimize the possibility of grease fires.
• Always remove a broiler pan from the range after you finish broiling. Grease left in the pan can catch fire
if the oven is used without removing the grease from the broiler pan.
• If you have a grease fire in a broiler pan, turn off the cooking function being used and keep the oven
door closed to contain the fire until it burns out.
• If meat is too close to the flame while broiling, the fat may ignite. Trim excess fat to prevent excessive
flare-ups.
9IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
SAVE THESE INSTRUCTIONS
CAUTION
CAUTION
• To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when
using this product, follow basic precautions, including the following:
Installation
• After using your range for an extended period of time high floor temperatures may result. Many floor
coverings will not withstand this kind of use. Never install the range over vinyl tile or linoleum that
cannot withstand such type of use. Never install it directly over interior kitchen carpeting.
Operation
• Do not use the oven for storing food or cookware. Items stored in the oven can catch on fire.
• To prevent damage to the oven door, do not attempt to open the door when Lock is displayed. (On some
models)
• Do not use delayed baking for highly perishable foods such as dairy products, pork, poultry, or seafood.
• Keep the oven free from grease buildup.
• Insert the oven racks in the desired position while the oven is cool.
• To prevent burns when removing food, slide racks out until the stop engages, then remove food items.
This may also protect you from getting burned by touching hot surfaces of the door or oven walls.
• When placing or removing a griddle, always wear oven mitts.
• When using cooking or roasting bags in the oven, follow the manufacturer’s directions.
• Use only glass cookware that is recommended for use in gas ovens.
• For safety and better cooking performance, always bake and broil with the oven door closed. Open door
baking or broiling can cause damage to the knobs or valves. Do not leave the oven door open during
cooking or while the oven is cooling down.
• To protect against food-borne illnesses, cook meat and poultry thoroughly. The USDA has indicated the
following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F
- Poultry: 165 °F
- Beef, veal, pork, or lamb: 145 °F
- Fish/seafood: 145 °F
Maintenance
• Do not use commercial oven cleaners on the oven finish or around any part of the oven. They will
damage the finish.
• To prevent staining or discoloration, clean the appliance after each use.
• Wear gloves when cleaning the range to avoid injury or burns.
10 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
Exterior & Interior
a Cooktop
b Cooktop controller
c Oven door
d Storage drawer
e Oven mode knob
f Gasket
g Broil burner
h Convection burner
i Model & serial number plate
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Oven Range Models LSGS6338
Description Gas Slide In Oven Range
Electrical requirements 0.5 kW 120 VAC
Exterior Dimensions 29 7/8" (W) x 37 1/4" (H) x 26 7/8" (D) (D with door closed)
75.8 cm (W) x 94.6 cm (H) x 68.3 cm (D) (D with door closed)
Height to cooking surface 37 1/8" (94.3 cm)
Net weight 158.7 lb (72 kg)
Total capacity 6.3 cu. ft.
11PRODUCT OVERVIEW
ENGLISH
Accessories
Included Accessories
Anti-tip Kit
a
Anti-tip bracket (1ea)
b Screws (6ea)
c Anchors (6ea)
d Template (1ea)
LP Nozzle Conversion Kit
a
Cooktop Nozzles (6ea)
b Oven Nozzles (2ea)
c Installation Guide (1ea)
Other Accessories
a
Heavy duty rack (1ea)
b Griddle (1ea)
c Rear filler (1ea)
d Air fry tray (1ea)
e Meat probe (1ea)
f Owner’s manual (1ea)
g Wok grate (1ea)
h Offset rack (1ea)
i Spray bottle (1ea)
j Non-scratch scouring pad (1ea)
k Gliding rack (1ea)
Optional Accessories
a Grid
b Broiler pan
NOTE
• Contact LG Customer Service at 1-800-243-0000
(1-888-542-2623 in Canada) if any accessories
are missing.
• For your safety and for extended product life,
only use authorized components.
• The manufacturer is not responsible for product
malfunction or accidents caused by the use of
separately purchased, unauthorized
components or parts.
• The images in this guide may be different from
the actual components and accessories, which
are subject to change by the manufacturer
without prior notice for product improvement
purposes.
12 INSTALLATION
INSTALLATION
Before Installing
Tools Needed
a Phillips screwdriver
b Flat-blade screwdriver
c Pencil and ruler
d Open-end or adjustable wrench
e Pipe wrench (2) (one for support)
f Level
Parts
Parts You May Need
• Gas line shut-off valve
• Pipe joint sealant that resists action of natural
and LP gases
• Flexible metal appliance connector (3/4" or 1/2"
NPT x 1/2" I.D.)
- Never use an old connector when installing a
new range.
• Flare union adapter for connection to gas supply
line (3/4" or 1/2" NPT x 1/2" I.D.)
• Flare union adapter for connection to pressure
regulator on range (1/2" NPT x 1/2" I.D.)
• Liquid leak detector or soapy water
• Lag bolt or 1/2" O.D. sleeve anchor (for concrete
floors only)
In the Commonwealth of
Massachusetts
• This product must be installed by a licensed
plumber or gas fitter.
• When using ball type gas shut-off valves, they
must be the T-handle type.
• When using a flexible gas connector, it must not
exceed 3 feet in length.
Unpacking and Moving the Range
WARNING
• You should use two or more people to move and
install the range. (Excessive Weight Hazard)
Failure to do so can result in back or other injury.
• Do not use the door handles or knobs to push or
pull the range during installation or when
moving the range out for cleaning or service.
Doing so can result in serious damage to the
range.
• Do not push or pull the range by grabbing the
open oven door or cooktop only. Doing so can
result in serious damage to the range.
• Do not lift the range using the cooktop or door
handle. Doing so can cause damage and
improper operation of the range.
• To reduce the risk of burns, do not move this
appliance while it is hot.
NOTE
• The image may differ from the actual model.
• Your range is heavy and can be installed on soft
floor coverings such as cushioned vinyl or
carpeting. Use care when moving the range on
this type of flooring. Use a belt when moving the
13INSTALLATION
ENGLISH
range to prevent damaging the floor. Or slide
the range onto cardboard or plywood to avoid
damaging the floor covering.
• Remove packing material, tape and any
temporary labels from your range before using.
Do not remove any warning-type labels, the
model and serial number label, or the Tech
Sheet that is located on the back of the range.
• To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing a
small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your range.
Choosing the Proper
Location
Ventilation
• Do not locate your range where it may be
subject to strong drafts. Any openings in the
floor or wall behind the range should be sealed.
Make sure the openings around the base of the
range that supply fresh air for combustion and
ventilation are not blocked by carpeting or
woodwork.
• This appliance must not be installed with a
ventilation system that blows air downward
toward the range. This type of ventilation system
may cause ignition and combustion problems
with the gas cooking appliance resulting in
personal injury or unintended operation.
Flooring
• Your range, like many other household units, is
heavy and can be installed on soft floor
coverings such as cushioned vinyl or carpeting.
Use care when moving the range on this type of
flooring.
• When the floor covering ends at the front of the
range, the area that the range will be installed
on should be built up with plywood to the same
level or higher than the floor covering. This will
allow the range to be moved for cleaning and
servicing, as well as provide proper air flow to
the range.
• Make sure the floor covering can resist
temperatures of at least 167 °F (75 °C). See the
Installation Safety Instructions included in this
manual.
Ambient Temperature
• Make sure the wall coverings around your range
can resist the heat generated up to 194 °F (90 °C)
by the range. See the Installation Safety
Instructions included in this manual.
14 INSTALLATION
Dimensions and Clearances
• Provide proper clearance between the range and adjacent combustible surfaces.
• These dimensions must be met for safe use of your range.
• The location of the electrical outlet and pipe opening (see "Gas Pipe and Electrical Outlet Locations"
below) may be adjusted to meet specific requirements.
• The range may be placed with 0" clearance (flush) at the back wall.
Dimensions
- Dimensions LSGS6338
AWidth 29 7/8" (758.8 mm)
BHeight 37 1/4" (946 mm)
C Depth (Includes Door Handle) 29 3/8" (745.2 mm)
D Height (Excludes Vent Trim) 36" (913.0 mm)
E Depth (Includes only the product body that is loaded into the cabinet.
Excludes door, drawer, and handles)
24 3/4" (629.4 mm)
F Depth (Excludes Door Handle) 26 7/8" (683 mm)
G Depth when drawer is fully opened 36 1/16" (916.2 mm)
H Depth when door is fully opened 48 5/8" (1235.9 mm)
15INSTALLATION
ENGLISH
Clearances
a Minimum
b Minimum clearance to left/right wall
c Maximum depth for cabinets above countertops
d Front edge of the range side panel forward from cabinet
e To cabinets below cooktop and at the range back
Gas Pipe and Electrical Outlet Locations
Leveling
Leveling the Range
Level the range by adjusting the leveling legs with
a wrench. Extending the legs slightly may also
make it easier to insert the rear leg into the anti-tip
bracket.
30"
(76.2 cm)
7
14
/
16
"
(20 cm)
11
13
/
16
"
(30 cm)
3
6
/
16
"
(8.5 cm)
3"
(7.6 cm)
17
15
/
16
"
(45.6 cm)
5
14
/
16
"
(15 cm)
6
11
/
16
"
(17 cm)
16 INSTALLATION
Checking Adjustments
1 Place the level diagonally on the oven rack,
and check each direction for level.
• First check direction a. Then check
direction
b.
2 If the level doesn’t show that the rack is level,
adjust the leveling legs with a wrench.
Connecting Gas
Providing Adequate Gas Supply
• Your range is designed to operate at a pressure
of 5" of water column on natural gas or 10" of
water column on LP.
• Make sure you are supplying your range with the
type of gas for which it is configured.
• This range is convertible for use on natural or LP
gas. When using this range on LP gas,
conversion must be made by a qualified LP
installer before attempting to operate the range.
• For proper operation, the pressure of natural
gas supplied to the regulator must be between
5" and 13" of water column.
• For LP gas, the pressure supplied to the
regulator must be between 10" and 13" of water
column. When checking for correct operation of
the regulator, the inlet pressure must be at least
1" more than the operating (manifold) pressure
as given above.
•The pressure regulator located at the inlet of the
range must remain in the supply line regardless
of which type of gas is being used.
• A flexible metal appliance connector used to
connect the range to the gas supply line should
have an I.D. of 5/8" and a maximum length of 5
feet. In Canada, flexible connectors must be
single wall metal connectors less than 6 feet in
length.
Connecting the Range to Gas
WARNING
• Isolate the range from the gas supply system by
closing its individual shut-off valve during any
pressure testing of the gas supply system at test
pressures equal to or less than 1/2 psi (3.5 kPa).
• The appliance and its individual shut-off valve
must be disconnected from the gas supply
piping system during any pressure testing of
that system at test pressures in excess of 1/2 psi
(3.5 kPa).
• Shut off the range gas supply valve before
removing the old range and leave it off until the
new hook-up has been completed.
• Because hard piping restricts movement of the
range, the use of a CSA International-certified
flexible metal appliance connector should be
used unless local codes require a hard-piped
connection.
• A manual valve shall be installed in an accessible
location in the gas piping external to the
appliance for the purpose of turning on or
shutting off gas to the appliance.
• Never reuse an old connector when installing a
new range.
• To protect against gas leaks, use a qualified pipe
joint sealant on all external threads.
1 Install a male 1/2" or 3/4" flare union adapter
to the NPT internal thread of the manual shut-
off valve, taking care to back-up the shut-off
valve to keep it from turning.
2 Install a male 1/2" flare union adapter to the
1/2" NPT internal thread at the inlet of the
pressure regulator. Use a backup wrench on
the pressure regulator fitting to prevent
damage.
• Check that the gas pressure regulator valve
is in the open position.
a Lever’s open position
b Lever’s closed position
17INSTALLATION
ENGLISH
NOTE
• The gas pressure regulator valve is open when
shipped. If the range does not work properly
after installation, make sure the regulator valve
is still open.
3 Connect a flexible metal appliance connector
to the adapter on the range. Position the
range to permit connection at the shut-off
valve.
4 When all connections have been made, be
sure all range controls are in the OFF position
and the pressure regulator valve is open
before turning on the main gas supply valve.
• Gas leaks may occur in your system and
create a hazard. Gas leaks may not be
detected by smell alone.
5 Check all gas connection joints and fittings for
leaks with a non-corrosive leak detection fluid,
then wipe off.
• Gas suppliers recommend you purchase
and install a UL approved gas detector.
Install and use in accordance with the
installation instructions.
WARNING
• Do not use a flame to check for gas leaks.
Flexible Connector Hookup
Have the installer show you the location of the
range gas shut-off valve and how to shut it off if
necessary.
a Pressure regulator
b 1/2" Adapter
c 1/2" Adapter
d Gas Flow into Range
e Flex connector (6 ft. max.)
f Gas shut-off valve
g 1/2" Adapter
h 1/2" or 3/4" Gas pipe
Pressure Regulator Position
a Pressure Regulator
Adjusting Air Shutters (for LP
Conversions)
The range comes from the factory with the air
shutters adjusted for proper air flow for natural
gas. If converted to LP, follow the instructions
provided in the conversion kit to properly adjust
the air shutters. LP conversion must be performed
by a qualified technician.
Connecting Electricity
Electrical Requirements
120 Volt, 60 Hz, properly grounded dedicated
circuit protected by a 15 or 20 Amp circuit breaker,
or slow blow fuse.
If an external electrical source is utilized, the
appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical
Code, NFPA70 or the Canadian Electric Code, CSA
C22.1-02.
Grounding
WARNING
• For personal safety, this appliance must be
properly grounded.
18 INSTALLATION
WARNING
• Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
• The customer should have the wall receptacle
and circuit checked by a qualified electrician to
make sure the receptacle is properly grounded.
• The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong grounding wall
receptacle to minimize the possibility of electric
shock hazard from this appliance.
• Where a standard two-prong wall receptacle is
encountered, it is the personal responsibility and
obligation of the customer to have it replaced
with a properly grounded three-prong wall
receptacle.
• Ensure proper ground
a exists before use.
• Do not use an adapter plug. Disconnecting of
the power cord places undue strain on the
adapter and leads to eventual failure of the
adapter ground terminal.
• Installation must conform with local codes or, in
the absence of local codes, with the National
Fuel Gas Code, ANSI Z223.1/NFPA 54 or, in
Canada, the Natural Gas and Propane
Installation Code, CSA B149.1.
NOTE
• Ground Fault Circuit Interrupters
- GFCI’s are not required or recommended for
gas range receptacles.
- Ground Fault Circuit Interrupters (GFCI’s) are
devices that sense leakage of current in a
circuit and automatically switch off power
when a threshold leakage level is detected.
These devices must be manually reset by the
consumer. The National Electrical Code
requires the use of GFCI’s in kitchen
receptacles installed to serve countertop
surfaces.
- Performance of the range will not be affected
if operated on a GFCI-protected circuit but the
occasional resetting of the circuit can become
an annoyance.
Surface Burners
Assembling the Surface Burners
CAUTION
• Do not operate the burners without all parts in
place.
1 Place the burner caps and heads on the
cooktop.
• There are one small, one medium, one
large, one oval(center), and one extra large
burner head and cap.
2 Make sure that the caps and heads are placed
in the correct locations.
3 Make sure the hole in the burner head is
positioned over the electrode.
a Oval (Center) burner head/cap assembly
b Medium burner head and cap
c Small burner head and cap
d Large burner head and cap
e Front of range
f Dual burner head and cap
g Hole
h Electrode
19INSTALLATION
ENGLISH
Checking Ignition of the Surface
Burners
Electric Ignition
Select a surface burner knob and simultaneously
push in and turn to the Lite position. You will hear
a clicking sound indicating proper operation of the
spark module.
Once the air has been purged from the supply
lines the burner should ignite within 4 seconds.
After the burner ignites, rotate the knob out of the
Lite position. Try each burner in succession until
all burners have been checked.
Quality of Flames
The combustion quality of the burner flames
needs to be confirmed visually.
Yellow flames
Call for service.
Yellow tips on outer cones
This is normal for LP gas.
Soft blue flames
This is normal for natural gas.
NOTE
• With LP gas, some yellow tipping on outer cones
is normal.
Adjusting the Surface Burner to the
Low Flame (Simmer) Setting
1 Light all surface burners.
2 Turn the knob on the burner being adjusted
to Lo.
3 Remove the knob and knob ring.
4 Insert a small, flat-blade screwdriver into the
opening marked below.
a Dual burner simmer
b Burner simmer excluding dual burner
5 Turn the screw to adjust.
• Hold the valve shaft with one hand while
turning the screw to adjust with the other.
6 Replace the knob.
7 Test the flame stability.
• Test 1: Turn the knob from Hi to Lo quickly.
If the flame goes out, increase the flame
size and test again.
• Test 2: With the burner on a Lo setting,
open and close the oven door quickly. If the
flame is extinguished by the air currents
created by the door movement, increase
the flame height and test again.
8 Repeat steps 1~7 for each surface burner.
NOTE
• The product is shipped with the low flame
(Simmer) setting at the lower limit. It cannot be
set any lower.
Optional Rear Filler
Installing the Rear Filler
If the counter does not bridge the opening at the
rear wall, the rear filler kit which is provided with
the slide in range will be needed.
NOTE
• If the countertop depth is greater than 25 3/8 "
there will be a gap between the filler kit and the
back wall.
20 INSTALLATION
NOTE
• If the countertop depth is less than 24 3/4 ", the
control panel will not sit flush with the
countertop.
1 Using a screwdriver, remove the three screws
holding the rear bracket in place.
a Rear bracket
2 Attach the rear bracket and filler assembly as
shown, using the three screws removed in
step 1.
b Rear filler
Anti-Tip Device
Installing the Anti-Tip Device
Tip Hazard
WARNING
• A child or adult can tip the range and be killed.
• Install the anti-tip device to the structure and/or
the range. Verify the anti-tip device has been
properly installed and engaged by following the
guide on the anti-tip bracket template.
• Engage the range to the anti-tip device by
following the guide on the anti-tip bracket
template. Ensure the anti-tip device is re-
engaged when the range is moved by following
the guide on the anti-tip bracket template.
• Re-engage the anti-tip device if the range is
moved. Do not operate the range without the
anti-tip device in place and engaged.
• See installation instructions for details.
• Failure to follow these instructions can result in
death or serious burns to children or adults.
• Range must be secured with an approved anti-
tip device.
• The range could be tipped by standing, sitting or
leaning on an open door if the range or anti-tip
device is not properly installed.
• The use of this device does not preclude tipping
of the range when not properly installed.
• After installing the anti-tip device, verify that it is
in place by carefully attempting to tilt the range
forward.
• This range has been designed to meet all
recognized industry tip standards for all normal
conditions.
• The installation of the anti-tip device must meet
all local codes for securing the appliance.
Using the Anti-Tip Bracket Template
• The anti-tip bracket is packaged with an
installation template. The instructions include
necessary information to complete the
installation. Read and follow the range
installation instruction sheet.
•Screws
c must enter wood or concrete.
a Anti-tip bracket
b Wall plate
Engaging the Anti-tip Device
21INSTALLATION
ENGLISH
a Anti-tip bracket
b Leveling leg
1 Slide the range against the wall, making sure
the back leg slides into and engages the anti-
tip bracket.
• Make sure the back leg slides into and
engages the anti-tip bracket.
2 Check for proper installation by grasping the
front edge of the cooktop and carefully
attempting to tilt the range forward.
Test Run
Test the Range Before Use
NOTE
• Do not try to light either the Bake or Broil
burners during a power outage. The range has
an electrical ignition system and cannot be used
without power.
Checking Operation of Bake Burners
To check ignition of the Bake burner, follow the
steps below:
1 Remove all packing materials from inside the
oven cavity.
2 Turn oven mode knob to select Bake. 350 °F
appears in the display.
• Make sure the door is closed.
3 Press START.
NOTE
• It may take between 30 and 90 seconds for the
burner to start heating.
Checking Operation of Broil Burners
To check ignition of the Broil burner, follow the
steps below:
1 Remove all packing materials from inside the
oven cavity.
2 Turn oven mode knob to select Broil. Hi
appears in the display.
• Make sure the door is closed.
3 Press START.
NOTE
• It may take between 30 and 90 seconds for the
burner to start heating.
22 OPERATION
OPERATION
Control Panel
Control Panel Features
a Smart Diagnosis
TM
Use during the Smart Diagnosis feature.
b Control Lock
Press and hold the button for 3 seconds to lock the control panel.
c Cook Time
Press the button to set the desired amount of time for food to cook. The oven shuts off when the set
cooking time runs out.
d Start Time
Press the button to set the delayed timed cook. The oven starts at the set time.
e Temp.
Press the button to set the oven temperature during oven use.
f Timer On/Off / Wi-Fi
Press the button to set or cancel timer on oven.
Press and hold button for three seconds to connect the appliance to a Wi-Fi network.
g Keep Warm
Press the button to keep food warm after cooking.
• This feature should be used after cooking in the oven.
h Settings
Press button to select and adjust oven settings.
i Clock
Press button to set the time of day.
j Light
Press the button to turn oven light on or off.
k START
Press the button to start all oven features.
23OPERATION
ENGLISH
l Oven Mode Knob
Turn the knob to select oven operating mode.
NOTE
• Flashing Clock
If the colon in the clock display flashes, press Clock and reset the time, or press any key to stop the
flashing.
• Press any button on the control panel to activate the display.
• Setting the Time, Timer and Temperature
If you enter one digit of a number incorrectly, enter the entire number again to correct it. For example, if
you press 1, 0, 3 and 1 to set the clock for 10:30, press 1, 0, 3 and 0 to enter the correct time.
Knob Lighting
Knob lighting illuminates the edge of the knob when you turn the knob to operate the heating elements
(excluding Mode Knob).
a LED Lighting
b Mode Knob
NOTE
• Oven Mode Knob does not operate the Knob Lighting.
• If the knob lighting does not match the actual operation of the heating elements, it may indicate a
problem with the product.
Changing Oven Settings
Clock
The clock must be set to the correct time of day in
order for the automatic oven timing functions to
work properly.
1 Press Clock
2 Press the numbers to enter the time. For
example, to set the clock for 10:30, press the
numbers: 1, 0, 3 and 0.
3 Press START.
24 OPERATION
NOTE
• The time of day cannot be changed during a
timed baking or self-clean cycle.
• To check the time of day when the display is
showing other information, press Clock.
• If no other buttons are pressed within 25
seconds of pressing Clock, the display reverts to
the original setting.
• If the display time is blinking, there may have
been a power failure. Reset the time.
Oven Light
The interior oven light automatically turns on
when the door is opened.
• Press Light to manually turn the oven light on.
NOTE
• The oven light cannot be turned on if the Self
Clean function is active.
• The oven light turns off automatically after 90
seconds.
Timer On/Off
The Timer On/Off serves as an extra timer in the
kitchen that beeps when the set time has run out.
It does not start or stop cooking.
The Timer On/Off feature can be used during any
of the other oven control functions.
For example, to set 5 minutes:
1 Press Timer On/Off once.
0:00 appears and Timer flashes in the display.
2 Press 5.
0:05 appears in the display.
3 Press Timer On/Off to start the Timer. The
remaining time countdown appears in the
display.
NOTE
•If Timer On/Off is not pressed, the timer returns
to the time of day.
4 When the set time runs out, End shows in the
display. The indicator tones sound every 15
seconds until Timer On/Off is pressed.
NOTE
• If the remaining time is not in the display, recall
the remaining time by pressing Timer On/Off.
•Press Timer On/Off twice to set the time in
minutes and seconds.
•Press Timer On/Off once to set the time in
hours and minutes.
Canceling the Timer
1 Press Timer On/Off once.
The display returns to the time of day.
Wi-Fi
The Wi-Fi button is used to connect the appliance
to a home Wi-Fi network.
1 Set the oven mode knob to the OFF position.
2 Press and hold Timer On/Off for 3 seconds.
3 The power on chime sounds, SEt appears in
the display, and the Wi-Fi icon (f) blinks.
4 Connect the appliance to the Wi-Fi network
using the smartphone app.
5 To disconnect the appliance from the
network, delete it from the connected
appliances in the app.
NOTE
• See the "Smart Functions" section in the owner’s
manual for more details.
Settings (Hour Mode, Convection
Auto Conversion, Oven Thermostat,
Preheat Alarm Light, Beeper
Volume, Fahrenheit or Celsius)
Press the Settings button repeatedly to toggle
through and change oven settings.
The Settings button allows you to:
• set the hour mode on the clock (12 or 24 hours)
25OPERATION
ENGLISH
• enable/disable convection auto conversion
• adjust the oven temperature
• activate/deactivate the preheating alarm light
• set the beeper volume
• switch the temperature scale between
Fahrenheit and Celsius
Setting the Hour Mode
The control is set to use a 12-hour clock. To reset
the clock to 24-hour mode, follow the steps below.
1 Press Settings once.
2 Press 1 to toggle between a 12-hour and 24-
hour clock.
3 Press START to accept the change.
Setting Convection Auto Conversion
When Conv. Bake and Conv. Roast are selected,
Convection Auto Conversion automatically
converts the standard recipe temperature entered
to a convection temperature by subtracting 25 ℉ /
14 ℃. This auto converted temperature shows on
the display. For example, select Conv. Bake, enter
350 ℉, and 325 ℉ shows on the display after
preheat.
Convection Auto Conversion is enabled by default.
To change the setting, follow these instructions.
1 Press Settings repeatedly until Auto appears
in the display.
2 Press 1 to disable or enable auto conversion.
3 Press START to accept the change.
Adjusting the Oven Thermostat
Your new oven may cook differently from the one
it replaced. Use your new oven for a few weeks to
become more familiar with it before changing the
temperature settings. If after familiarizing yourself
with the new oven, you still think that it is too hot
or too cold, you can adjust the oven thermostat
yourself.
• To begin, either raise or lower the thermostat
15℉ (8 ℃). Try the oven with the new setting. If
the oven still needs adjustment, raise or lower
the thermostat again, using the first adjustment
as a gauge. For example, if the adjustment was
too much, raise or lower the thermostat 10 ℉ (5
℃). If the adjustment was not enough, raise or
lower the thermostat 20 ℉ (12 ℃). Proceed in
this way until the oven is adjusted to your
satisfaction.
1 Press Settings repeatedly until AdJU appears
in the display.
2 Use the number buttons to enter the number
of degrees you want to adjust the oven
temperature.
3 Adjust the temperature either up or down by
pressing Settings repeatedly to toggle
between plus (+) or minus (-).
4 Press START to accept the change.
NOTE
• This adjustment does not affect the broiling or
Self Clean temperatures. The adjustment is
retained in memory after a power failure. The
oven temperature can be increased (+) or
decreased (-) as much as 35 ℉ or 19 ℃.
• Once the temperature is increased or decreased,
the display shows the adjusted temperature
until it readjusts.
Turning the Preheat Alarm Light On/Off
When the oven reaches its set-temperature, the
preheating alarm light flashes 5 times or until the
oven door is opened.
You can activate or deactivate the preheating
alarm light.
1 Press Settings repeatedly until PrE appears in
the display.
2 Press 1 to turn the light on/off.
3 Press START to accept the change.
Adjusting the Beeper Volume
1 Press Settings repeatedly until Beep appears
in the display.
2 Press 1 to select Hi, Lo or Off.
3 Press START to accept the change.
26 OPERATION
Selecting Fahrenheit or Celsius
Set the oven temperature display to show either
Fahrenheit (℉) or Celsius (℃) units. The oven
defaults to Fahrenheit unless changed by the user.
1 Press Settings repeatedly until Unit appears
in the display.
2 Press 1 to select F (Fahrenheit) or C (Celsius).
3 Press START to accept the change.
Control Lock
The Control Lock feature locks the control panel
and oven mode knob.
• When the Control Lock feature is activated, the
cooktop still functions, but the oven mode knob
does not.
1 Press and hold Control Lock for three
seconds.
2 The lock melody sounds. Loc and the lock k
appear in the display.
3 To deactivate the Control Lock feature, press
and hold Control Lock for three seconds. The
unlock melody sounds and the controls
unlock.
Start Time (Delayed Timed Cook)
The automatic timer of the Delayed Timed Cook
function turns the oven on and off at the time you
select. This feature can be used with the Bake,
Conv. Bake and Conv. Roast modes.
CAUTION
• Use caution with the Delayed Timed Cook
features. Use the automatic timer when cooking
cured or frozen meats and most fruits and
vegetables. Foods that can easily spoil, such as
milk, eggs, fish, meat or poultry, should be
chilled in the refrigerator first. Even when
chilled, they should not stand in the oven for
more than 1 hour before cooking begins, and
should be removed promptly when cooking is
complete. Eating spoiled food can result in
sickness from food poisoning.
Setting a Delayed Timed Cook
For example, to bake at 300 °F and delay the start
of baking until 4:30, first set the clock for the
correct time of day.
1 Turn the oven mode knob to select Bake.
350 °F appears in the display.
2 Set the temperature: press 3, 0 and 0.
3 Press Cook Time and touch the number
buttons to set the baking time.
4 Press Start Time.
5 Set the start time: press 4, 3 and 0 for 4:30.
6 Press START. A short beep sounds and Timed
Delay and the start time appear in the
display. The oven begins baking at the set
start time.
NOTE
•To cancel the Delayed Timed Cook function, turn
the oven mode knob to the OFF position at any
time.
• To change the cooking time, repeat step 3 and
press START.
• If the oven clock is set as a 12-hour clock, you
can delay the cook time for 12 hours. If the oven
clock is set as a 24-hour clock, you can delay the
cook time for 24 hours.
The oven will continue to cook for the set amount
of time and then turn off automatically. When the
cooking time has elapsed:
• End and the time of day show in the display.
• The cook end indicator tone sounds every 60
seconds until the oven mode knob is turned to
the OFF position.
Cook Time (Timed Cook)
Set the oven to cook for a specific length of time
using the Timed Cook feature. This feature can
only be used with the Bake, Conv. Bake, Conv.
Roast, Air Sous-Vide, Air Fry, FrozenMeal and
Proof modes.
Setting a Timed Cook
For example, to bake at 300 °F for 30 minutes, first
set the clock to the correct time of day.
27OPERATION
ENGLISH
1 Turn the oven mode knob to select Bake. 350
°F appears in the display.
2 Set the temperature. Press 3, 0 and 0.
3 Press Cook Time. Timed flashes in the
display. Bake, 0:00 and 300 °F appear in the
display.
4 Set the baking time: press 3 and 0 (for 30
minutes).
• The baking time can be set for any amount
of time between 1 minute and 11 hours and
59 minutes
5 Press START.
The oven will continue to cook for the set amount
of time and then turn off automatically. When the
cooking time has elapsed:
• End and the time of day show in the display.
• The cook end indicator tone sounds every 60
seconds until the oven mode knob is turned to
the OFF position.
Changing the Cook Time during Cooking
For example, to change the cook time to 1 hour
and 30 minutes during cooking:
1 Press Cook Time.
2 Change the baking time: press 1, 3, 0.
3 Press START to accept the change.
Minimum & Maximum Default
Settings
All of the features listed have a minimum and a
maximum time or temperature setting that may
be entered into the control. An entry acceptance
beep sounds each time a control button is pressed.
An entry error tone (two short tones) sounds if the
entry of the temperature or time is below the
minimum or above the maximum setting for the
feature.
Feature
Min.
Temp.
/
Time
Max.
Temp.
/
Time
Default
Clock
12
Hr.
1:00
Hr. /
min.
12:59
Hr. /
min.
24
Hr.
0:00
Hr. /
min.
23:59
Hr. /
min.
Timer
12
Hr.
0:01
min. /
sec.
11:59
Hr. /
min.
24
Hr.
0:01
min. /
sec.
11:59
Hr. /
min.
Cook
Time
12
Hr.
0:01
Hr. /
min.
11:59
Hr. /
min.
24
Hr.
0:01
Hr. /
min.
11:59
Hr. /
min.
Conv.
Bake
300 °F /
(*275
°F)
550 °F /
285 °C
350 °F
(*325 °F) /
12 Hr.
Conv.
Roast
300 °F /
(*275
°F)
550 °F /
285 °C
350 °F
(*325 °F) /
12 Hr.
Broil
Lo
400 °F
Hi
500 °F
Hi /
3 Hr.
Bake
170 °F /
80 °C
550 °F /
285 °C
350 °F /
12 Hr.
Proof
0:01
Hr. /
min.
11:59
Hr. /
min.
12 Hr.
Warm 3 Hr.
Probe
80 °F /
27 °C
210 °F /
100 °C
150 °F /
65 °C
Self
Clean
3 Hr. 5 Hr. 4 Hr.
EasyClean 10 min.
Frozen
Meal
300 ℉ /
150 ℃
0:01
Hr. /
min.
550 ℉ /
285 ℃
11:59
Hr. /
min.
400 °F /
205 ℃
28 OPERATION
NOTE
• * : Using auto conversion
• Default cook mode times are without setting a
cook time.
Gas Surface Burners
Before Using the Gas Surface
Burners
Read all instructions before using.
WARNING
• Even if the top burner flame goes out, gas is still
flowing to the burner until the knob is turned to
the OFF position. If you smell gas, immediately
open a window and ventilate the area for five
minutes prior to using the burner. Do not leave
the burners on unattended.
• Use the proper pan size. Do not use pans that
are unstable or that can be easily tipped. Select
cookware with flat bottoms large enough to
cover burner grates. To avoid spillovers, make
sure the cookware is large enough to contain the
food properly. This will both save cleaning time
and prevent hazardous accumulations of food,
since heavy spattering or spillovers left on the
range can ignite. Use pans with handles that can
be easily grasped and remain cool.
CAUTION
• To avoid discoloration during use, follow the tips
in the Maintenance section.
• Do not operate the burner for an extended
period of time without cookware on the grate.
• The finish on the grate may chip without
cookware to absorb the heat.
• Touching grates before they cool down may
cause burns.
• What to do if you smell gas
- Open windows.
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Be sure that all surface controls are set in the
OFF position prior to supplying gas to the range.
• Never leave the surface burners unattended at
high flame settings. Boilovers may cause smoke
and greasy spillovers that may ignite.
• Always turn the knobs to the Lite position when
igniting the top burners and make sure the
burners have ignited.
• Control the top burner flame size so it does not
extend beyond the edge of the cookware.
Excessive flame is hazardous.
• Only use dry pot holders- moist or damp pot
holders on hot surfaces may result in burns from
steam. Do not let pot holders come near open
flames when lifting cookware. Do not use towels
or other bulky cloth items. Use a pot holder.
• If using glass cookware, make sure the
cookware is designed for range-top cooking.
• To prevent burns from ignition of flammable
materials and spillage, turn cookware handles
toward the side or back of the range without
extending them over adjacent burners.
• Never leave any items on the cooktop. The hot
air from the vent may ignite flammable items
and will increase pressure in closed containers,
which may cause them to burst.
• Carefully watch foods being fried at a high flame
setting.
• Always heat fat slowly, and watch as it heats.
• If frying combinations of oils and fats, stir
together before heating.
• Use a deep fat thermometer if possible to
prevent overheating fat from heating beyond
the smoking point.
• Use the least possible amount of fat for effective
shallow or deep fat frying. Filling the pan with
too much fat can cause spillovers when food is
added.
• Do not cook foods directly on an open flame on
the cooktop.
Air Fry
300 ℉ /
150 ℃
0:01
Hr. /
min.
550 ℉ /
285 ℃
11:59
Hr. /
min.
400 °F /
205 ℃
Air Sous-
Vide
100 ℉ /
38 ℃
205 ℉ /
96 ℃
130 °F /
54 ℃
Feature
Min.
Temp.
/
Time
Max.
Temp.
/
Time
Default
29OPERATION
ENGLISH
• Do not use a wok on the surface burners if the
wok has a round metal ring that is placed over
the burner grate to support the wok. This ring
acts as a heat trap, which may damage the
burner grate and burner head. It may also cause
the burner to work improperly. This may cause
carbon monoxide levels which are higher than
what is allowed by current standards, resulting
in a health hazard.
• Foods for frying should be as dry as possible.
Frost or moisture on foods can cause hot fat to
bubble up and spill over the sides of the pan.
• Never try to move a pan of hot fat, especially a
deep fryer. Wait until the fat is cool.
• Do not place plastic items on the cooktop- they
may melt if left too close to the vent.
• Keep all plastics away from the surface burners.
• To prevent burns, always be sure that the
controls for all burners are in the OFF position
and all grates are cool before attempting to
remove them.
• If you smell gas, turn off the gas to the range
and call a qualified service technician. Never use
an open flame to locate a leak.
• Always turn the knobs to the OFF position before
removing cookware.
• Do not lift the cooktop. Lifting the cooktop can
cause damage and improper operation of the
range.
• If the range is located near a window, do not
hang long curtains that could blow over the
surface burners and catch on fire.
• Use care when cleaning the cooktop. The
pointed metal ends on the electrodes could
cause injury.
• Make sure that all burners are properly placed.
• Make sure that all grates are properly placed
before using the burner.
• Make sure the burners and grates are cool
before touching them, or placing a pot holder,
cleaning cloth, or other materials on them.
NOTE
• Electric spark igniters from the burners cause a
clicking noise. All the spark igniters on the
cooktop will activate when igniting just one
burner.
Burner Locations
Your gas range cooktop has four or five sealed gas
burners, depending on the model. These can be
assembled and separated. Follow the guide below.
a Medium and large burners
The medium and large burners are the primary
burners for most cooking. These general
purpose burners can be turned down from Hi
to Lo to suit a wide range of cooking needs.
b Small burner
The smallest burner is used for delicate foods
such as sauces or foods that require low heat
for a long cooking time.
c Dual burner (Extra large burner)
The dual burner is the maximum output
burner. Like the other four burners, it can be
turned down from Hi to Lo for a wide range of
cooking applications. This burner is also
designed to quickly bring large amounts of
liquid to a boil. It can be used with cookware 10
inches or larger in diameter.
d Oval burner
The center, oval burner is for use with a griddle
or oval pots.
30 OPERATION
Using the Gas Surface Burners
CAUTION
• Match the size of the cooktop burner or element
to the size of the cookware in use. Using a large
element for a small pan wastes heating energy,
and the exposed surface of the element is a burn
or fire hazard.
1 Be sure that all of the surface burners and
grates are placed in the correct positions.
2 Place cookware on the grate.
3 Push the control knob and turn to the LITE
position to light the burner.
NOTE
• The electric spark ignition system makes a
clicking noise.
4 Turn the control knob to control the flame
size.
CAUTION
• Do not attempt to disassemble or clean around
any burner while another burner is on. All the
burners spark when any burner is turned to
LITE. An electric shock may result causing you to
knock over hot cookware.
Setting the Flame Size
Watch the flame, not the knob, as you reduce heat.
Match the flame size on a gas burner to the
cookware being used for fastest heating.
CAUTION
• Never let the flames extend up the sides of the
cookware.
NOTE
• The flames on the surface burners may burn
yellow in the presence of high humidity, such as
a rainy day or a nearby humidifier.
• After LP gas conversion, flames can be bigger
than normal when you put a pot on the surface
burner.
Using the Proper Cookware
• Aluminum
- Medium-weight cookware is recommended
because it heats quickly and evenly. Most
foods brown evenly in an aluminum skillet.
Use saucepans with tight fitting lids when
cooking with minimum amounts of water.
• Cast-Iron
- If heated slowly, most skillets will give
satisfactory results.
• Stainless Steel
- This metal alone has poor heating properties
and is usually combined with copper,
aluminum or other metals for improved heat
distribution. Combination metal skillets work
satisfactorily if they are used with medium
heat as the manufacturer recommends.
• Enamelware
- Under some conditions, the enamel of this
cookware may melt. Follow cookware
manufacturer’s recommendations for cooking
methods.
•Glass
- There are two types of glass cookware. Those
for oven use only and those for top-of-range
cooking.
31OPERATION
ENGLISH
• Heatproof Glass Ceramic
- Can be used for either surface or oven
cooking. It conducts heat very slowly and cools
very slowly. Check cookware manufacturer’s
directions to be sure it can be used on gas
ranges.
NOTE
• Match the size of the cookware to the amount of
food being cooked to save energy when heating.
Heating 1/2 quart of water requires more energy
in a 3-quart pot than in a 1-quart pot.
Using a Wok
If using a wok, use a 14-inch or smaller flat-
bottomed of wok. Make sure that the wok bottom
sits flat on the grate.
CAUTION
• Do not use a wok support ring. Placing the ring
over the burner or grate may cause the burner
to work improperly, resulting in carbon
monoxide levels above allowable standards. This
can be hazardous to your health.
Using the Wok Grate
Use the included wok grate to support a 12" to 14"
round-bottomed wok.
CAUTION
• Turn off all burners and allow wok grate, burner
grates, and cooktop to cool before installing or
removing wok grate.
• The wok grate retains heat for a long time.
Always use an oven mitt when installing or
removing the wok grate. Do not store the wok
grate on the burner grate.
• Do not use flat-bottomed cookware or
incorrectly sized woks with the wok grate. The
cookware or wok could tip and cause personal
injury.
• Do not use a wok larger than 14" with the wok
grate. Doing so could cause burner flames to
spread excessively and damage the cooktop.
1 Turn off all burners and allow the grates and
cooktop to cool before installing or removing
the wok grate.
2 Remove the griddle, if necessary. Do not
remove the standard burner grates.
3 Place the wok grate on top of the left or right
front burner grate, aligning the notches on
the wok grate with the burner grate's fingers.
• Make sure the side marked FRONT is
toward the front.
a Front
NOTE
• Make sure the wok grate is stable and the wok
rests firmly on the wok grate.
• Do not use a wok that is the wrong size to fit
securely in the wok grate.
• The wok grate and griddle cannot be used at the
same time.
• For best performance, place the wok grate over
the extra large, right front burner.
• Do not use the wok grate with cookware other
than a wok.
• Clean the wok grate with hot, soapy water. Do
not use oven cleaners, steel wool, or abrasive
cleansers. Do not clean with the self-clean mode.
Using Stove-Top Grills
Do not place stove-top grills on the burner.
32 OPERATION
CAUTION
• Do not use stove top grills on the surface
burners. Using a stove top grill on the surface
burner will cause incomplete combustion and
can result in exposure to carbon monoxide
levels above allowable current standards. This
can be a health hazard.
Using the Griddle
The non-stick coated griddle provides an extra-
large cooking surface for meats, pancakes or other
food usually prepared in a frying pan or skillet.
CAUTION
• Avoid cooking extremely greasy foods as grease
spillover can occur.
• The griddle can become hot when surrounding
burners are in use.
• Do not overheat the griddle. This can damage
the non stick coating.
• Do not use metal utensils that can damage the
griddle surface. Do not use the griddle as a
cutting board.
• Do not place or store items on the griddle.
NOTE
• It is normal for the griddle to become discolored
over time.
How to Place the Griddle
The griddle can only be used with the center
burner. The griddle must be properly placed on
the center grate, as shown below.
CAUTION
• Do not remove the center grate when using the
griddle.
• Do not remove the griddle plate until the
cooktop grates, surfaces and griddle plate have
completely cooled.
• The griddle plate on the cooktop may become
very hot when using the cooktop, oven or broiler
systems. Always use oven mitts when placing or
removing the griddle plate.
a Front
Preheating Guide
Preheat the griddle according to the guide below
and adjust for the desired setting.
• Type of Food : Warming Tortillas
- Cook Setting: 5 (MED)
• Type of Food : Pancakes
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Hamburgers
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Fried Eggs
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Bacon
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Breakfast Sausage Links
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
• Type of Food : Hot Sandwiches
- Preheat Conditions: HI 5 min.
- Cook Setting: HI
NOTE
• After cooking on the griddle for an extended
period, adjust the griddle temperature settings
as the griddle retains heat.
33OPERATION
ENGLISH
In Case of Power Failure
In case of a power failure, you can light the gas
surface burners on your range with a match.
Surface burners in use when an electrical power
failure occurs will continue to operate normally.
CAUTION
• Use extreme caution when lighting burners with
a match. It can cause burns and other damage.
1 Hold a lit match to the burner, then push in
the control knob.
2 Turn the control knob to the Lo position.
Oven
Before Using the Oven
Read all instructions before using.
CAUTION
• To avoid discoloration during use, follow the tips
in the Maintenance section.
• What to do if you smell gas
- Open windows.
- Do not try to light any appliance.
- Do not touch any electrical switch.
- Do not use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Do not place plastic or flammable items on the
cooktop. They may melt or ignite if left too close
to the vent.
• Do not place closed containers on the cooktop.
The pressure in closed containers may increase,
which may cause them to burst.
• Metal items will become very hot if they are left
on the cooktop, and could cause burns.
• Handles of pots and pans on the cooktop may
become hot if left too close to the vent.
• Avoid opening the oven door more than
necessary during use. This helps the oven
maintain temperature, prevents unnecessary
heat loss, and saves on energy use.
• Make sure the electrical power cord and the gas
valve are properly connected.
• Confirm the correct usage of the range for the
type of food you will cook.
- Make sure you know how to use the oven
(temperature setting, time setting and recipe)
for best results.
NOTE
• If using an oven thermometer in the oven cavity,
temperatures may differ from the actual set
oven temperature with all modes.
• In case of power failure, do not use the oven.
CAUTION
• Do not attempt to operate the electric ignition
during an electrical power failure.
- The oven and broiler cannot be used during a
power outage. If the oven is in use when a
power failure occurs, the oven burner shuts off
and cannot be re-lit until power is restored.
Once power is restored, you will need to reset
the oven (or Broil function).
• Do not block, touch or place items around the
oven vent during cooking.
- Your oven is vented through ducts at the
center above the burner grate. Do not block
the oven vent when cooking to allow for
proper air flow. Do not touch vent openings or
nearby surfaces during any cooking operation.
• Do not cover racks or oven bottom with
aluminum foil.
• You may see condensation on the oven door
glass.
- As the oven heats up, the heated air in the
oven may cause condensation to appear on
the oven door glass. These water drops are
34 OPERATION
harmless and will evaporate as the oven
continues to heat up.
Oven Vent
Areas near the vent may become hot during
operation and may cause burns. Do not block the
vent opening. Avoid placing plastics near the vent
as heat may distort or melt the plastic.
It is normal for steam to be visible when cooking
foods with high moisture content.
a Oven Vent
b Vent trim
CAUTION
• The edges of the range vent are sharp. Wear
gloves when cleaning the range to avoid injury.
Using Oven Racks
The racks have a turned-up back edge that
prevents them from being pulled out of the oven
cavity.
CAUTION
• Replace oven racks before turning the oven on
to prevent burns.
• Do not cover the racks with aluminum foil, or
any other material, or place anything on the
bottom of the oven. Doing so will result in poor
baking and may damage the oven bottom.
• Only arrange oven racks when the oven is cool.
Removing Racks
1 Pull the rack straight out until it stops.
2 Lift up the front of the rack and pull it out.
Replacing Racks
1 Place the end of the rack on the support.
2 Tilt the front end up and push the rack in.
Instaview
Knock twice on the center of the glass panel to
reveal the contents of the oven without opening
the door.
CAUTION
• Do not hit the glass door panel with excessive
force. Do not allow hard objects like cookware or
glass bottles to hit the glass door panel. The
glass could break, resulting in a risk of personal
injury.
NOTE
• Knocking twice on the glass panel turns the
interior light on or off.
• The light turns off automatically after 90
seconds.
• The InstaView function is disabled when the
oven door is opened and for one second after
closing the door.
• The InstaView function is disabled during Self
Clean, Control Lock / Lockout, and initial power
input.
• Tapping the edges of the glass panel may not
activate the InstaView function.
• The taps on the glass panel must be hard
enough to be audible.
• Loud noises near the oven may activate the
InstaView function.
35OPERATION
ENGLISH
Bake
Bake is used to prepare foods such as pastries,
breads and casseroles.
The oven can be programmed to bake at any
temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃).
The default temperature is 350 ℉ (175 ℃).
Setting the Bake Function
(example, 375 ℉)
1 Turn the oven mode knob to select Bake.
2 Set the oven temperature: press 3, 7 and 5.
3 Press START. The oven starts to preheat.
NOTE
• As the oven preheats, the temperature is
displayed and rises in 5-degree increments.
Once the oven reaches the set temperature, a
tone sounds and the oven light blinks on and off.
4 When cooking is complete, turn the oven
mode knob to the OFF position.
5 Remove food from the oven.
NOTE
• It is normal for the convection fan to operate
periodically throughout a normal bake cycle in
the oven. This is to ensure even baking results.
Baking Tips
• Baking time and temperature will vary
depending on the characteristics, size, and
shape of the baking pan used.
• Check for food doneness at the minimum recipe
time.
• Use metal bakeware (with or without a nonstick
finish), heatproof glass-ceramic, ceramic or
other bakeware recommended for oven use.
• Dark metal pans or nonstick coatings will cook
food faster with more browning. Insulated
bakeware will slightly lengthen the cooking time
for most foods.
• The oven bottom has a porcelain-enamel finish.
To make cleaning easier, protect the oven
bottom from excessive spillovers by placing a
cookie sheet on the rack below the rack you are
cooking on. This is particularly important when
baking a fruit pie or other foods with a high acid
content. Hot fruit fillings or other foods that are
highly acidic may cause pitting and damage to
the porcelain-enamel surface and should be
wiped up immediately.
Convection Mode
The convection system uses a fan to circulate the
heat evenly within the oven. Improved heat
distribution allows for even cooking and excellent
results while cooking with single or multiple racks.
Setting the Convection Function
(example, 375 °F)
1 Turn the oven mode knob to select Conv.
Bake or Conv. Roast. The display flashes 350
°F.
2 Set the oven temperature: press 3, 7 and 5.
3 Press START. The display shows Conv. Bake
or Conv. Roast and the oven temperature
starting at 100 °F.
• As the oven preheats, the display shows
increasing temperatures in 5-degree
increments. Once the oven reaches the set
adjusted temperature, a tone sounds and
the oven light flashes on and off. The
display shows the auto-converted oven
temperature, 350 °F and the fan icon.
4 When cooking has finished or to cancel, turn
the oven mode knob to the OFF position.
NOTE
• The oven fan runs while convection baking. The
fan stops when the door is open. In some cases,
the fan may shut off during a convection bake
cycle.
Tips for Convection Baking
• Use Convection Bake for faster and more even
multiple-rack cooking of pastries, cookies,
muffins, biscuits, and breads of all kinds.
• Bake cookies and biscuits on pans with no sides
or very low sides to allow heated air to circulate
around the food. Food baked on pans with a
dark finish will cook faster.
36 OPERATION
• When using Convection Bake, place the oven
racks in positions suggested in the charts in this
manual.
• Multiple oven rack cooking may slightly increase
cook times for some foods.
• Cakes, cookies and muffins have better results
when using multiple racks.
The Convection Roast feature is designed to give
optimum roasting performance. Convection Roast
combines cooking with the convection fan to roast
meats and poultry. The heated air circulates
around the food from all sides, sealing in juices
and flavors. Foods are crispy brown on the outside
while staying moist on the inside. Convection
roasting is especially good for large tender cuts of
meat, uncovered.
Tips for Convection Roasting
Use a broiler pan and grid when preparing meats
for convection roasting. The broiler pan catches
grease spills and the grid helps prevent grease
splatters.
1 Place the oven rack in the recommended
position.
2 Place the grid in the broiler pan.
3 Place the broiler pan on the oven rack.
CAUTION
• Do not use a broiler pan without a grid.
• Do not cover the grid with aluminum foil.
• Position food (fat side up) on the grid.
Recommended Baking and
Roasting Guide
Baking results will be better if baking pans are
centered in the oven as much as possible. If
cooking on multiple racks, place the oven racks in
the positions shown.
Multiple-rack cooking saves time and energy.
Whenever possible, cook foods requiring the same
cooking temperature together in one oven.
Rack and Pan Placement
Baking Rack Guide
Grid (sold separately)
Broiler pan (sold separately)
Multiple rack baking
Offset rack (Position 4)
Heavy duty rack
(Position 1)
Single rack baking
Heavy duty rack
Food
Rack
position
Cakes
Layer cakes
Bundt cakes
Angel food cake
2
3
3
Cookies
Sugar cookies
Chocolate chips
Brownies
3
3
3
Pizza
Fresh
Frozen
4
4
Pastry
Crust
From scratch
Refrigerated
4
4
Breads
Biscuit, canned
Biscuit, from scratch
Muffins
5
5
4
37OPERATION
ENGLISH
Roasting Rack Guide
Broil
The Broil function uses intense heat from the
upper heating element to cook food. Broiling
works best for tender cuts of meat, fish, and thinly
cut vegetables.
Some models may feature a hybrid broiler
consisting of an inner broiler that utilizes a carbon
heating element which provides instantaneous
heat, and a traditional outer broiling element.
During normal broiler operation, it is normal for
either element to cycle off intermittently.
CAUTION
• Do not use a broiler pan without a grid. Oil can
cause a grease fire.
• Do not cover the grid and broiler pan with
aluminum foil. Doing so will cause a fire.
• Always use a broiler pan and grid for excess fat
and grease drainage. This will help to reduce
splatter, smoke, and flare-ups.
• When using your broiler, the temperature inside
the oven will be extremely high. Take caution to
avoid possible burns by:
- Keeping the door closed when broiling
- Always wearing oven mitts when inserting or
removing food items
NOTE
• This range is designed for closed-door broiling.
Close the door to set the Broil function. If the
door is open, the Broil function cannot be set
and "door" appears on the display. Close the
door and reset the Broil function. Opening the
door turns off the broil burner during broiling. If
the door is opened during broiling, the broil
burner turns off after five seconds. The broiler
turns back on automatically once the door is
closed.
Setting the Oven to Broil
1 Turn the oven mode knob to select Broil.
•Press 1 to set Hi or press 2 to set Lo.
2 Press START. The oven begins to heat.
3 Let the oven preheat for approximately five
minutes before cooking the food if using
Broil.
4 Turn the oven mode knob to the OFF position
to cancel at any time or when cooking is
complete.
Tips for Reducing Smoke
Due to the intense heat associated with broiling, it
is normal to experience smoke during the cooking
process. This smoke is a natural byproduct of
searing and should not cause you to worry. If you
are experiencing more smoke than you are
comfortable with, use the following tips to reduce
the amount of smoke in your oven.
• Always use a broiler pan. Do not use saute pans
or regular baking sheets for safety reasons.
• The broiler pan should always be thoroughly
cleaned and at room temperature at the
beginning of cooking.
Desserts
Fruit crisps and
cobblers, from scratch
Pies, from scratch, 2-
crust fruit
3
3
Custards
Cheesecake, crème
brulée
2
Soufflés Sweet or savory 2
Casserole Frozen lasagna 5
Food
Rack
position
Beef
Rib
Rare
Medium
Well done
2
2
2
Boneless
rib, top
sirloin
Rare
Medium
Well done
2
2
2
Beef
tenderloin
Rare
Medium
2
2
Pork
Rib 2
Bone-in, sirloin 2
Ham, cooked 2
Poultry
Whole chicken 3
Chicken pieces 3
Turkey 3
Food
Rack
position
38 OPERATION
• Always run your cooktop ventilation system or
vent hood during broiling.
• Keep the interior of your oven as clean as
possible. Leftover debris from prior meals can
burn or catch fire.
• Avoid fatty marinades and sugary glazes. Both of
these will increase the amount of smoke you
experience. If you would like to use a glaze,
apply it at the very end of cooking.
• If you are experiencing significant smoke with
any food item, consider:
- Lowering the broiler to the Lo setting.
- Lowering the rack position to cook the food
farther away from the broiler.
- Using the Hi broil setting to achieve the level
of searing you desire, and then either
switching to the Lo broil setting, or switching
to the Bake function.
• As a rule, fattier cuts of meat and fish will
produce more smoke than leaner items.
• Adhere to the guidelines in the Recommended
Broiling Guide section whenever possible.
39OPERATION
ENGLISH
Recommended Broiling Guide
The size, weight, thickness, starting temperature, and your preference of doneness will affect broiling
times.
This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan
designed for broiling.
a Grid (sold separately)
b Broiler pan (sold separately)
* : This feature is for the offset rack use.
Food
Quantity and/or
Thickness
Rack
Position
First
Side
(min.)
Second
Side
(min.)
Comments
Hamburgers
9 patties
1
/
2
to
3
/
4
" thick
7* 6-7 4-5
Space evenly. Up to 9
patties may be broiled
at once.
Beef Steaks
1" thick
1 to 1
1
/
2
lbs.
Rare 6 (7*) 7 5
Steaks less than 1"
thick cook through
before browning. Pan
frying is
recommended. Slash
fat.
Medium 6 (7*) 12 5-6
Well done 6 (7*) 13 8-9
1
1
/
2
" thick
2 to 2
1
/
2
lbs.
Rare 4 (5*) 10 6-7
Medium 4 (5*) 12-15 10-12
Well done 4 (5*) 25 16-18
Toast 1 to 9 pieces 5 (6*) 1-2 1-2
Chicken
1 whole, 2 to 2
1
/
2
lbs., split
lengthwise
2 (3*) 35-40 25
Broil skin-side-down
first.
2 Breasts 2 (3*) 25-30 10-15
Lobster Tails
2–4
6 to 8 oz. each
3 (4*) 13-16
Do not
turn over
Cut through back of
shell. Spread open.
Brush with melted
butter before broiling
and after half of
broiling time.
Fish Fillets
1
/
4
to
1
/
2
" thick
5 (6*) 7-8 6
Ham Slices
(precooked)
1" thick 3 (4*) 10 5
1
/
2
" thick
4 (5*) 7 4
Pork Chops
Well done
2 (
1
/
2
" thick)
4 (5*) 10 8
2 (1" thick) about 1lb. 4 (5*) 13 8-9
40 OPERATION
• This guide is only for reference. Adjust cook time according to your preference.
• Do not use the gliding rack in position 7.
NOTE
• The USDA advises that consuming raw or undercooked fish, meat, or poultry can increase your risk of
food-borne illness.
• The USDA has indicated the following as safe minimum internal temperatures for consumption:
- Ground beef: 160 °F (71.1 °C)
- Poultry: 165 °F (73.9 °C)
- Beef, veal, pork, or lamb: 145 °F (62.8 °C)
- Fish / Seafood: 145 °F (62.8 °C)
Tips for Broiling
• Beef
- Steaks and chops should always be allowed to rest for five minutes before being cut into and eaten.
This allows the heat to distribute evenly through the food and creates a more tender and juicy result.
- Pieces of meat that are thicker than two inches should be removed from the refrigerator 30 minutes
prior to cooking. This will help them cook more quickly and evenly, and will produce less smoke when
broiling. Cooking times will likely be shorter than the times indicated in the Broiling Chart.
- For bone-in steaks or chops that have been frenched (all meat removed from around the bone), wrap
the exposed sections of bone in foil to reduce burning.
• Seafood
- When broiling skin-on fish, always use the Lo broil setting and always broil the skin side last.
- Seafood is best consumed immediately after cooking. Allowing seafood to rest after cooking can cause
the food to dry out.
- It is a good idea to rub a thin coating of oil on the surface of the broiling pan before cooking to reduce
sticking, especially with fish and seafood. You can also use a light coating of non-stick pan spray.
• Vegetables
- Toss your vegetables lightly in oil before cooking to improve browning.
Lamb Chops
2 (1" thick)
about 10 to 12
oz.
Medium 5 (6*) 6 4-7
Well done
5 (6*) 10 10
2 (1
1
/
2
" thick)
about 1lb.
Medium 5 (6*) 10 4-6
Well done 5 (6*) 17 12-14
Bacon 1/2 lb. (about 8 thin slices) 4 (5*) 8 3
Food
Quantity and/or
Thickness
Rack
Position
First
Side
(min.)
Second
Side
(min.)
Comments
41OPERATION
ENGLISH
Proof
This feature maintains a warm oven for rising
yeast-leavened products before baking. (Set
temperature: 92 °F)
Setting the Proof Function
1 Use rack position 2 or 3 for proofing.
2 Turn the oven mode knob to select Proof/
Warm until Proof appears in the display.
3 Press 1 to set Proof.
4 Press START.
5 Turn the oven mode knob to the OFF position
when proofing is finished.
NOTE
• To avoid lowering the oven temperature and
lengthening proofing time, do not open the oven
door unnecessarily. Check bread products early
to avoid over proofing.
• Do not use the Proofing mode for warming food
or keeping food hot. The proofing oven
temperature is not hot enough to keep foods at
safe temperatures. Use the Warm feature to
keep food warm. Proofing does not operate
when the oven is above 125 ℉. Hot shows in the
display.
• It is normal for the fan to operate during the
Proof function.
Warm
This function will maintain an oven temperature of
170 °F. It will keep cooked food warm for serving
up to 3 hours after cooking has finished. The
Warm function may be used without any other
cooking operations or can be used after cooking
has finished using a Timed Cook or a Delayed
Timed Cook.
Setting the Warm Function
1 Turn the oven mode knob to select Proof/
Warm until Proof appears in the display.
2 Press 2 to set Warm.
3 Press START.
4 To cancel the Warm function, turn the oven
mode knob to the OFF position.
NOTE
• The Warm function is intended to keep food
warm. Do not use it to cool food down.
• It is normal for the fan to operate during the
Warm function.
• The Warm function will be maintained up to 3
hours unless the oven mode knob is turned to
the OFF position.
Keep Warm
This function will maintain an oven temperature of
170 °F. The Keep Warm function will keep cooked
food warm for serving up to 3 hours after cooking
has finished. The Keep Warm function should be
used with any other cooking operations. The Keep
Warm function can be used after cooking has
finished using a Timed Cook or a Delayed Timed
Cook.
Setting the Keep Warm Function after
a Timed Cook
1 Select the Bake, Conv. Bake, Conv. Roast, Air
Fry or FrozenMeal cooking mode.
2 Set the temperature.
3 Press Cook Time and enter the cook time
using the number buttons.
4 Press Keep Warm.
5 To cancel the Keep Warm function, turn the
oven mode knob to the OFF position.
42 OPERATION
NOTE
• You can also activate the Keep Warm function
while operating some cook modes.
• The Keep Warm function will be maintained up
to 3 hours unless you turn the oven mode knob
to the OFF position.
Air Fry
This feature automatically increases the entered
temperature by 50°F for optimal performance
when using Air Fry.
The Air Fry function is specially designed for oil-
free frying.
Setting the Air Fry Function
1 Turn the oven mode knob to select Air Fry.
400°F appears in the display.
2 Set the oven temperature. (Range: 300°F ~
550°F)
3 Press START.
4 When cooking is complete, turn the oven
mode knob to the OFF position.
NOTE
• No preheating is required when using the Air Fry
mode.
• If cooking multiple batches, the later batches
may take less time to cook.
• Wet batters and coatings will not crisp or set
when using the Air Fry mode.
Tips for Air Fry
• For best results, use the provided air fry tray.
- The mesh section of the air fry tray can be
cleaned in a dishwasher.
a Air Fry Tray
b Heavy Duty Rack
• If you don't have the air fry tray, place food on a
wire rack inside a foil-lined broiler pan.
a Broiler Pan
• For best results, cook food on a single rack
placed in positions suggested in the chart in this
manual.
• Spread the food out evenly in a single layer.
• Use either the optional air fry tray available from
LG or a dark baking tray with no sides or short
sides that does not cover the entire rack. This
allows for better air circulation.
• If desired, spray the baking tray or air fry tray
with a pan spray. Use an oil that can be heated to
a high temperature before smoking, such as
avocado, grapeseed, peanut or sunflower oil.
• Place a foil-lined baking tray on a rack in position
1 to catch the oil falling from the food. For high-
fat foods like chicken wings, add a few sheets of
parchment paper to absorb the fat.
• Check food often and shake it or turn it over for
crisper results.
• Prepared frozen foods may cook faster with the
Air Fry mode than stated on the package.
Reduce the cooking time by about 20 percent,
check food early, and adjust cooking time as
needed.
• Use a food thermometer to make sure food has
reached a safe temperature for consumption.
Eating undercooked meats can increase your
risk of food-borne illness.
• For the crispiest results, dredge fresh chicken
wings or tenders in seasoned flour. Use 1/3 cup
flour for 2 pounds of chicken.
Recommendations When Air Frying
High-Fat Foods
Foods high in fat will smoke when using the Air Fry
mode. For best results, follow these
recommendations when air frying foods that are
high in fat, such as chicken wings, bacon, sausage,
hot dogs, turkey legs, lamb chops, ribs, pork loin,
duck breasts, or some plant-based proteins.
CAUTION
• Never cover slots, holes, or passages in the oven
bottom or cover entire racks with materials such
as aluminum foil. Doing so blocks airflow
43OPERATION
ENGLISH
through the oven and can result in carbon
monoxide poisoning. Aluminum foil can also
trap heat, causing a fire hazard or poor oven
performance.
• Turn on your exhaust hood at a high fan setting
before you start Air Fry and leave it on for 15
minutes after you're done.
• Open a window or sliding glass door, if possible,
to make sure the kitchen is well-ventilated.
• Clean the grease filters on your exhaust hood
regularly.
• Keep the oven free from grease buildup. Wipe
down the interior of the oven before and after
air frying (once the oven has cooled).
• Run oven cleaning cycles (Easy Clean or
SelfClean) regularly, depending on how often
and what types of food you Air Fry.
• Avoid opening the oven door more than
necessary to help maintain the oven
temperature, prevent heat loss, and save
energy.
• Air-frying fresh chicken pieces such as wings or
drumsticks with the skin left on can produce
smoke as the fat renders at high temperatures.
If the smoke is excessive, use the Convection
Roast mode instead of Air Fry.
Recommended Air Frying Guide
• Arrange food evenly in a single layer.
• Put a foil-lined baking pan on a rack in position 1 to catch drips. If needed, add parchment paper to
absorb oil and reduce smoking.
• Flip food over during cooking to avoid burning it.
† High-fat items may produce more smoke when cooked using Air Fry. For less smoke, cook using
Convection Roast mode.
Recommended Items
Quantity
(oz)
Temp. (°F)
Rack
Position
Time Guide
POTATOES-Frozen
Frozen French Fries
(Shoestring)
20 425 5 15-25
Frozen French Fries
(Crinkle cut, 10x10 mm)
35 425 5 20-30
Frozen Sweet Potato
Fries
25 425 5 20-35
Frozen Tater Tots 50 450 5 20-30
Frozen Hash Browns 40 450 5 23-33
POTATOES-Fresh/Homemade
Homemade French Fries
(10x10 mm)
25 450 5 30-40 Cut the potatoes and soak
for 30 minutes in hot tap
water. Drain and pat
dry.Brush or lightly spray
with 3 tbsp. of oil. Add salt
and pepper to taste.
Homemade Potato
Wedges
60 450 5 30-40
CHICKEN-Frozen
Frozen Chicken Nuggets,
Crispy
30 425 5 15-25
Frozen Chicken Strips 35 425 5 30-40
44 OPERATION
Air Sous-Vide
Air Sous-Vide cooking uses air to cook foods “low
and slow.” Use it to cook meat, fish, seafood,
poultry or vegetables. Food must be vacuum
packed in pouches before cooking.
• It is not necessary to preheat the oven when
using Air Sous-Vide.
• Refer to the cooking guide for recommended Air
Sous-Vide settings.
Benefits of Air Sous-Vide
The lower temperatures and long cooking times
used in Air Sous-Vide cooking provide many
benefits.
• Healthier
- Compared to other cooking methods, Air Sous-
Vide retains most of the original nutrients in
food.
• Safe and Convenient
- The long cooking times used in Air Sous-Vide
cooking allow food to be pasteurized. Because
food is vacuum packed before cooking, the
unopened pouches can be quickly chilled in an
ice bath and stored in the freezer or
refrigerator after cooking.
• Crisp and Moist Results
- The fine temperature control of Air Sous-Vide
cooking is an excellent way to achieve the
Frozen Hot Wings, Bone-
in
50 425 5 25-35
CHICKEN-Fresh, Skin on
Fresh Chicken Wings
†
40 450 5 30-35 Brush or lightly spray with
1 tbsp. of oil. Add salt and
pepper to taste.
Fresh Chicken
Drumsticks
†
40 450 5 30-40
Thighs 40 450 5 30-35
Breasts 40 450 5 30-35
OTHER
Frozen Onion Rings,
Breaded
20 400 5 15-25
Frozen Spring Rolls (0.7
oz each)
45 425 5 18-28
Thin Sausage (2.5 oz
each, diameter 0.8")
90 425 5 20-30
Frozen Coconut Shrimp 25 425 5 20-30 Brush or lightly spray the
surface of food with oil.
Fresh Scallops on the half
shell (35.3 oz)
35 425 5 20-30 Melt 4 tbsp. of butter and
brush on scallops. Mix 1/2
cup bread crumbs, 1 tbsp.
minced garlic, 1/4 cup
grated parmesan cheese
and season to taste.
Sprinkle mixture over
scallops.
Fresh Shrimp 50 425 5 20-30
Mixed Vegetables 35 425 5 20-30 Brush or lightly spray with
4 tbsp. of olive oil. Add salt
and pepper to taste.
Recommended Items
Quantity
(oz)
Temp. (°F)
Rack
Position
Time Guide
45OPERATION
ENGLISH
perfect texture when cooking meat and
poultry. The low temperatures used retain
more of the moisture in food than
conventional cooking methods. After cooking,
a final sear in a frying pan adds the perfect
crisp finish.
Setting Air Sous-Vide Mode
1 Place the heavy duty rack in position 3 and
place the sealed food bag on it.
2 Turn the oven mode knob to select Air Sous-
Vide mode.
3 Set the desired oven temperature. (Range:
100 °F ~ 205 °F)
4 Press START.
5 Once cooking is finished, allow the oven to
cool completely.
Recommended Air Sous-Vide Guide
Frozen Meal
The Frozen Meal function is specially designed for
cooking frozen prepared meals. It heats from both
the top and bottom to brown food more evenly.
This system is designed to give the optimum
cooking performance by automatically selecting a
combination of the broil and bake heating
systems. No preheating is required when using the
Frozen Meal mode. For best results with frozen
pizza, cook food on a single rack placed in position
4 at 400 °F.
Setting the Frozen Meal Function
1 Turn the oven mode knob to select Frozen
Meal. Frozen appears in the display.
2 Set the cook temperature using the number
buttons.
3 Press START. The Frozen Meal function starts
operation.
4 When cooking is complete, turn the oven
mode knob to the OFF position.
NOTE
• To cancel the Frozen Meal function during use,
turn the oven mode knob to the OFF position at
any time.
Remote Start
If the appliance is connected to a home Wi-Fi
network, this function starts preheating and then
holds the temperature for up to 12 hours
(including preheating time). If the appliance is not
connected to the network, OFF appears in the
display. Follow the instructions in the Smart
Functions section to connect the appliance to the
network.
Setting Remote Start
1 Open the oven door to make sure the oven is
empty and ready for pre-heating. Close the
oven door.
Food
Quantity
(oz)
Temp.
(°F)
Time
Min Target Max
Beef
steak
1” thick
14.1-17.6 oz
135 - 2 hr. 2.5 hr.
Chicken
breast
4.2-5.3 oz 145 - 2.5 hr. 3 hr.
Salmon 1” thick
7 oz
130 - 2 hr. 2.5 hr.
Asparagus 2.8 oz / 6 ea
5.6 oz / 12 ea
185 20 min. 30 min. 45 min.
46 OPERATION
2 Turn the oven mode knob to select Remote
Start.
3 When ON appears in the display, the Remote
Start function is ready to use.
4 Follow the directions in the smart phone
application to set the cook mode,
temperature, and run time (preheating time
plus holding time).
NOTE
• Do not place food in the oven before or during
the Remote Start run time.
• Remote Start is disconnected in the following
situations:
- Remote Start is never set up in the
smartphone app.
- The Remote Start status is OFF or door.
- Remote Start experiences a problem during
operation.
- The Remote Start function cannot be started
when the oven door is open. A beep alerts you
to shut the door.
Meat Probe
The meat probe accurately measures the internal
temperature of meat, poultry and casseroles. It
should not be used during broiling, self clean,
warming, proofing, FrozenMeal or Air Sous-Vide.
Always unplug and remove the meat probe from
the oven when removing food. Before using, insert
the probe into the center of the thickest part of the
meat or into the inner thigh or breast of poultry,
away from fat or bones. Place food in the oven and
connect the meat probe to the jack. Keep the
probe as far away from heat sources as possible.
Setting the Meat Probe Function
(example for roast at 375 °F with probe
temp. 160 °F)
1 Insert the meat probe into the meat.
2 Connect the meat probe to the jack.
3 The meat probe icon flashes in the display if
the meat probe is properly connected.
Method
1 Select cook mode. Turn the oven mode knob
to select Conv. Roast.
2 Set the oven temperature: touch 3, 7 and 5
until 375 °F appears in the display.
3 Press Start.
4 Set the probe temperature: touch 1, 6 and 0
until 160 °F appears in the display.
5 Press Start.
NOTE
• The default probe temperature is 150 °F (65 °C),
but can be changed to any temperature between
80 °F (27 °C) and 210 °F (100 °C). The display
shows the changing probe temperature. When
the set probe temperature is reached, the oven
shuts off automatically.
Changing the Probe Temperature
1 Press Temp.
2 Set the oven temperature.
3 Press Start.
4 Set the probe temperature.
5 Press Start.
IMPORTANT NOTE
Turn the oven mode knob to the OFF position to
cancel the Meat Probe function at any time. To
47OPERATION
ENGLISH
avoid breaking the probe, make sure food is
completely defrosted before inserting.
CAUTION
• Always use an oven mitt to remove the
temperature probe. Do not touch the broil
element. Failure to obey this caution can result
in severe personal injury.
• To avoid damage to the meat probe, do not use
tongs to pull on the probe when removing it.
• Do not store the meat probe in the oven.
• Do not pull the wire to remove the probe. Hold
the probe head, not the wire, when inserting or
removing the probe.
Recommended Probe Temperature
Beef, Lamb and Veal
Rare: 130 °F (54 °C)
Medium Rare: 140 °F (60 °C)
Medium: 150 °F (66 °C)
Well Done: 160 °F (71 °C)
Pork
Well Done: 170 °F (77 °C)
Poultry
Breast, Well Done: 170 °F (77 °C)
Thigh, Well Done: 180 °F (82 °C)
Stuffing, Well Done: 165 °F (74 °C)
Using the Sabbath Mode
Sabbath mode is typically used on the Jewish
Sabbath and Holidays. When the Sabbath mode is
activated, the oven does not turn off until the
Sabbath mode is deactivated. In Sabbath mode, all
oven function buttons and cooktop knobs are
inactive.
sb will appear in the display.
1 Disconnect the probe. The probe function is
not available in Sabbath mode.
2 Turn the oven mode knob to select Bake.
3 Set the desired temperature and cook time.
4 Press START.
5 Press and hold Settings for three seconds. sb
appears in the display when the Sabbath
mode is activated.
6 To stop the Sabbath mode, press and hold
Settings for three seconds. To cancel the
Bake function, set the oven mode knob to the
OFF position at any time.
NOTE
• Sabbath mode is only available when oven is in
Bake mode.
• If a cook time is set, the oven turns off
automatically at the end of the cook time,
without chiming. The oven remains in Sabbath
mode, but is turned off.
• If no cook time is set, the oven will not
automatically turn off.
• After a power failure, the display will turn back
on in Sabbath mode, but the oven will be off.
• Always close the oven door before engaging
Sabbath mode.
48 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
• Smart Diagnosis
TM
- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.
• Settings
- Allows you to set various options on the oven
and in the application.
• Monitoring
- This function helps you check the current
status, remaining time, cook settings and end
time in one place.
• Product Notifications
- Turn on the Push Alerts to receive appliance
status notifications. The notifications are
triggered even if the LG ThinQ application is
not open.
• Timer
- You can set the timer from the application.
• Firmware Update
- Keep the appliance updated.
NOTE
• If you change your wireless router, Internet
service provider, or password, delete the
connected appliance from the LG ThinQ
application and connect it again.
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Before Using LG ThinQ Application
1 Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
• If the distance between the appliance and
the wireless router is too far, the signal
becomes weak. It may take a long time to
register or fail to install the application.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
3 Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that f icon
on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
or errors caused by network connection.
• The surrounding wireless environment can
make the wireless network service run slowly.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly
depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
49SMART FUNCTIONS
ENGLISH
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended), and
register the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG ThinQ
application, allows the appliance to connect to a
home Wi-Fi network. The
f icon shows the status
of the appliance’s network connection. The icon
illuminates when the appliance is connected to the
Wi-Fi network.
• Initial Appliance Connection
Run the LG ThinQ application and follow the
instructions in the application to connect the
appliance.
• Reconnecting the Appliance or Connecting
Another User
Press and hold the Wi-Fi button for 3 seconds.
Run the LG ThinQ application and follow the
instructions in the application to connect the
appliance.
Wireless LAN Module Specifications
Industry Canada Statement
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body.
NOTE
• THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD
VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://
opensource.lge.com. In addition to the source
code, all referred license terms, warranty
disclaimers and copyright notices are available for
download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to ope[email protected]. This offer is valid
for a period of three years after our last shipment
of this product. This offer is valid to anyone in
receipt of this information.
Smart Diagnosis™ Feature
This feature is only available on models with the c
or
d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Frequency
Range
2412 - 2462 MHz
Output Power
(Max)
< 30 dBm
50 SMART FUNCTIONS
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Press the START button for three seconds.
• If the display has been locked, you must
deactivate the lock and then reactivate it.
2 Hold the mouthpiece of your phone in front of
the Smart Diagnosis logo located on the
control panel.
a Max: 3/8" (10 mm)
3 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
51MAINTENANCE
ENGLISH
MAINTENANCE
Cleaning
CAUTION
• Do not clean this appliance with bleach.
• To prevent burns, wait until the cooktop has
cooled down before touching any of its parts.
• Always wear gloves when cleaning the cooktop.
General Cleaning Tips
• A plastic spatula can be used as a scraper to
scrape off any chunks or debris before and
during oven cleaning.
• Using the rough side of a non-scratch scouring
pad may help to take off burnt-on stains better
than a soft sponge or towel.
• Certain non-scratch scrubbing sponges, such as
those made of melamine foam, available at your
local stores, can also help improve cleaning.
Exterior
Control Panel
To prevent activating the control panel during
cleaning, disconnect power to the appliance. Clean
up splatters with a damp cloth using a glass
cleaner. Remove heavier soil with warm, soapy
water. Do not use abrasives of any kind.
Front Manifold Panel and Knobs
It is best to clean the manifold panel after each use
of the range. For cleaning, use a damp cloth and
mild soapy water or a 50/50 solution of vinegar
and water. For rinsing, use clean water and polish
dry with a soft cloth.
CAUTION
• Do not use abrasive cleansers, strong liquid
cleaners, plastic scouring pads or oven cleaners
on the manifold panel. Doing so will damage the
finish.
• Do not try to bend the knobs by pulling them up
or down, and do not hang a towel or other
objects on them. This can damage the gas valve
shaft.
• The control knobs may be removed for easy
cleaning.
• To clean the knobs, make sure that they are in
the OFF position and pull them straight off the
stems.
• To replace the knobs, make sure the knob has
the OFF position centered at the top, and slide
the knob directly onto the stem.
NOTE
• To prevent scratching, do not use abrasive
cleaners on any of these materials.
Painted and Decorative Trim
For general cleaning, use a cloth with hot soapy
water. For more difficult soils and built-up grease,
apply a liquid detergent directly onto the soil.
Leave it on for 30 to 60 minutes. Rinse with a damp
cloth and dry. Do not use abrasive cleaners.
Stainless Steel Surfaces
To avoid scratches, do not use steel wool pads.
1 Place a small amount of stainless steel
appliance cleaner or polish on a damp cloth or
paper towel.
2 Clean a small area, rubbing with the grain of
the stainless steel if applicable.
3 Dry and buff with a clean, dry paper towel or
soft cloth.
4 Repeat as necessary.
NOTE
• To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or polish.
• Always wipe in the direction of the metal surface
finish.
• Stainless steel appliance cleaner or polish can be
purchased online or from most retailers of
appliances or home goods.
52 MAINTENANCE
Oven Door
CAUTION
• Do not use harsh cleaners or harsh abrasive
cleaning materials on the outside of the oven
door. Doing so can cause damage.
• Use soapy water to thoroughly clean the oven
door. Rinse well. Do not immerse the door in
water.
• You may use a glass cleaner on the outside glass
of the oven door. Do not spray water or glass
cleaner on the door vents.
• Do not use oven cleaners, cleaning powders, or
harsh abrasive cleaning materials on the outside
of the oven door.
• Do not clean the oven door gasket. The oven
door gasket is made of a woven material that is
essential for a good seal. Care should be taken
not to rub, damage, or remove this gasket.
a Don’t hand clean oven door gasket
b Do hand clean door
Broiler Pan and Grid
• Do not store a soiled broiler pan or grid
anywhere in the range.
• Do not clean the broiler pan or grid in a self
cleaning mode.
• Remove the grid from the pan. Carefully pour
out the grease from the pan into a proper
container.
• Wash and rinse the broiler pan and grid in hot
water with a soap-filled or plastic scouring pad.
• If food has burned on, sprinkle the grid with
cleaner while hot and cover with wet paper
towels or a dishcloth. Soaking the pan will
remove burned-on foods.
• Both the broiler pan and grid may be cleaned
with a commercial oven cleaner or in the
dishwasher.
Oven Racks
Remove the oven racks before operating the Self
Clean cycle and EasyClean.
1 Clean with a mild, abrasive cleaner.
• Food spilled into the tracks could cause the
racks to become stuck.
2 Rinse with clean water and dry.
NOTE
• For models with Self Clean function:
- If the racks are cleaned using the Self Clean
cycle (not recommended), the color will turn
slightly blue and the finish will become dull.
After the Self Clean cycle is complete, and the
oven has cooled, rub the sides of the racks
with wax paper or a cloth containing a small
amount of oil. This will make the racks glide
more easily into the rack tracks.
Vent Louvers
• The appearance of the range may differ from
model to model.
Use a vacuum cleaner with a brush or crevice
attachment to clean the vent louvers
a. Do not
remove the panel covering the range.
Gas Surface Burners
Removing and Replacing the Gas
Surface Burners
Position and size of burners vary by model.
53MAINTENANCE
ENGLISH
Grates and burner heads/caps can be removed for
care and cleaning.
CAUTION
• Make sure burner heads and caps are reinstalled
properly. They will be stable and rest flat when
correctly installed.
• When burner cap is properly set.
• When burner cap is not properly set.
Cleaning Burner Heads/Caps
For even and unhampered flame, the slits in the
burner heads must be kept clean at all times.The
burner heads and caps (and the oval burner head
and cap assembly) can be lifted off. Do not attempt
to remove the oval burner cap.
CAUTION
• Do not hit the electrodes with anything hard.
Doing so could damage them.
• Do not use steel wool or scouring powders to
clean the burners.
• Wash the burner caps in hot soapy water and
rinse with clean water. Run water through the
oval burner from the bottom stem to flush out
debris.
• Use care when cleaning the cooktop. The
pointed metal ends on the electrodes could
cause injury. Hitting an electrode with a hard
object may damage it.
• To remove burnt-on food, soak the burner heads
in a solution of mild liquid detergent and hot
water for 20–30 minutes. For stubborn stains,
use a toothbrush or wire brush.
• The burners will not operate properly if the
burner ports or electrodes are clogged or dirty.
• Burner caps and heads should be cleaned
routinely, especially after excessive spillover.
• Burners will not light if the cap is removed.
After Cleaning the Burner Heads/Caps
Shake out any excess water and then let them dry
thoroughly. Placing the oval burner upside down
will allow the water to drain out more easily.
Replace the burner heads and caps over the
electrodes on the cooktop in the correct locations
according to their size. Make sure the hole in the
burner head is positioned over the electrode.
Burner Grates
The range consists of three separate professional-
style grates. For maximum stability, these grates
should only be used when in their proper position.
The center grate can be interchanged from front
to back.
a Side grate
b Center grate
CAUTION
• Do not operate a burner for an extended period
of time without cookware on the grate. The
finish on the grate may chip without cookware to
absorb the heat.
54 MAINTENANCE
Cleaning the Burner Grates
CAUTION
• Do not lift the grates out until they have cooled.
• Do not put the grate in the oven during self
cleaning mode.
• Grates should be washed regularly and after
spillovers.
• Wash the grates in hot, soapy water and rinse
with clean water.
• The grates are dishwasher safe.
• After cleaning the grates, let them dry
completely and securely position them over the
burners.
Cleaning the Cooktop Surface
The EasyClean coating makes cleaning the cooktop
easier. Even heavy grease stains can be removed
using only warm water.
CAUTION
• Before cleaning, turn all controls to OFF and
allow the cooktop to cool.
• To avoid burns, do not clean the cooktop surface
until it has cooled.
• Do not lift the cooktop surface. Lifting the
cooktop surface can lead to damage and
improper operation of the range.
• When water is spilled on the cooktop, wipe up
water immediately. If water is left on the cooktop
for a long time, discoloration may occur.
Foods with high acid or sugar content may cause a
dull spot if allowed to set. Wash and rinse soon
after the surface has cooled. For other spills such
as oil/grease spattering, wash with soap and water
when the surface has cooled, then rinse and polish
with a dry cloth.
1 Remove grates, burners and burner caps
from the cooktop.
2 Scrape off and remove any burned-on debris
with a plastic scraper or old credit card.
3 Clean the cooktop with a wet, non-scratch
scouring sponge or pad.
NOTE
• EasyClean Stainless Steel Cooktop
- To avoid scratching the cooktop surface, do
not use abrasive or metal scouring sponges or
pads.
- Rub in the direction of the grain to avoid
damaging the surface.
a Direction of the grain
- As with any cooktop, some stains may not be
removable.
- If the cooktop has hardened residue, use a
kitchen detergent for an easier cleaning.
EasyClean
LG’s EasyClean enamel technology provides two
cleaning options for the inside of the range. The
EasyClean feature takes advantage of LG’s new
enamel to help lift soils without harsh chemicals,
and it runs using ONLY WATER for just 10 minutes
in low temperatures to help loosen LIGHT soils
before hand cleaning.
While EasyClean is quick and effective for small
and LIGHT soils, the Self Clean feature can be used
to remove HEAVY, built up soils. The intensity and
high heat of the Self Clean cycle may result in
smoke which will require the opening up of
windows to provide ventilation. Compared to the
more intense Self Clean process, your LG oven
gives you the option of cleaning with LESS HEAT,
LESS TIME, and virtually NO SMOKE OR FUMES.
You can reduce energy use by cleaning light oven
soils with the EasyClean feature instead of Self
Clean.
When needed, the range still provides the Self
Clean option for longer, more thorough oven
cleaning for heavier, built up soils.
• For hard to reach areas such as the back surface
of the oven, it is better to use the Self Clean
cycle.
55MAINTENANCE
ENGLISH
Benefits of EasyClean
• Helps loosen light soils before hand-cleaning
• EasyClean only uses water; no chemical cleaners
• Makes for a better Self Clean experience
- Delays the need for a Self Clean cycle
- Minimizes smoke and odors
- Can allow shorter Self Clean time
NOTE
• For models without Self Clean option
- The EasyClean feature may not be effective in
removing heavy, built-up soils. Because the
range does not include a Self Clean option,
clean the oven regularly using the EasyClean
feature to prevent heavy, burnt-on soil from
building up in the oven.
When to Use EasyClean
• Example of oven soiling
Case 1
- Soil pattern: Small drops or spots
- Types of soils: Cheese or other ingredients
- Common food items that can soil your oven:
Pizza
Case 2
- Soil pattern: Light splatter
- Types of soils: Fat/grease
- Common food items that can soil your oven:
Steaks, broiled / Fish, broiled / Meat roasted at
low temperatures
EasyClean Instruction Guide
NOTE
• Allow the oven to cool to room temperature
before using the EasyClean cycle. If your oven
cavity is above 150 °F (65 °C), Hot will appear in
the display, and the EasyClean cycle will not be
activated until the oven cavity cools down.
• The range should be level to ensure that the
bottom surface of the oven cavity is entirely
covered by water at the beginning of the
EasyClean cycle.
• For best results, use distilled or filtered water.
Tap water may leave mineral deposits on the
oven bottom.
• Soil baked on through several cooking cycles will
be more difficult to remove with the EasyClean
cycle.
• Do not open the oven door during the EasyClean
cycle. Water will not get hot enough if the door is
opened during the cycle.
1 Remove oven racks and accessories from the
oven.
2 Scrape off and remove any burnt-on debris
with a plastic scraper.
• Suggested plastic scrapers:
- Hard plastic spatula
- Plastic pan scraper
- Plastic paint scraper
- Old credit card
3 Fill a spray bottle (10 oz or 300 ml) with water
and use the spray bottle to thoroughly spray
the inside surfaces of the oven.
4 Use at least 1/5 (2 oz or 60 ml) of the water in
the bottle to completely saturate the soil on
both the walls and in the corners of the oven.
5 Spray or pour the remaining water (8 oz or
240 ml) onto the bottom center of the oven
cavity. The indentation on the oven bottom
56 MAINTENANCE
should be fully covered to submerge all soils.
Add water if necessary.
NOTE
• If cleaning multiple ovens, use an entire bottle of
water to clean each oven. Do not spray water
directly on the door. Doing so will result in water
dripping to the floor.
6 Close the oven door. Turn the oven mode
knob to select EasyClean. Press START.
CAUTION
• Some surfaces may be hot after the EasyClean
cycle. Wear rubber gloves while cleaning to
prevent burns.
• During the EasyClean cycle, the oven becomes
hot enough to cause burns. Wait until the cycle is
over before wiping the inside surface of the
oven. Failure to do so may result in burns.
• Avoid leaning or resting on the oven door glass
while cleaning the oven cavity.
7 A tone will sound at the end of the 10 minute
cycle. Turn the oven mode knob to the OFF
position to clear the display and end the tone.
8 After the cleaning cycle and during hand-
cleaning, enough water should remain on the
oven bottom to completely submerge all soils.
Add water if necessary. Place a towel on the
floor in front of the oven to capture any water
that may spill out during hand-cleaning.
9 Clean the oven cavity immediately after the
EasyClean cycle by scrubbing with a wet, non-
scratch scouring sponge or pad. (The scouring
side will not scratch the finish.) Some water
may spill into the bottom vents while
cleaning, but it will be captured in a pan under
the oven cavity and will not hurt the burner.
NOTE
• Do not use any steel scouring pads, abrasive
pads or cleaners as these materials can
permanently damage the oven surface.
10 Once the oven cavity is cleaned, wipe any
excess water with a clean dry towel. Replace
racks and any other accessories.
11 If some light soils remain, repeat the above
steps, making sure to thoroughly soak the
soiled areas.
• For models with Self Clean function
- If stubborn soils remain after multiple
EasyClean cycles, run the Self Clean cycle.
Be sure that the oven cavity is empty of
oven racks and other accessories, and
that the oven cavity surface is dry before
running the Self Clean cycle. Consult the
Self Clean section of your owner’s manual
for further details. If a Self Clean option is
not available, scrape off and remove
stubborn soil using a scraper.
NOTE
• If you forget to saturate the inside of the oven
with water before starting EasyClean, turn the
oven mode knob to the OFF position to end the
cycle. Wait for the range to cool to room
temperature and then spray or pour water into
the oven and start another EasyClean cycle.
• The cavity gasket may be wet when the
EasyClean cycle finishes. This is normal. Do not
clean the gasket.
• If mineral deposits remain on the oven bottom
after cleaning, use a cloth or sponge soaked in
vinegar to remove them.
• It is normal for the fan to operate during the
EasyClean cycle.
• Using commercial oven cleaners or bleach to
clean the oven is not recommended. Instead,
use a mild liquid cleanser with a pH value below
12.7 to avoid discoloring the enamel.
Self Clean
The Self Clean cycle uses extremely hot
temperatures to clean the oven cavity. While
running the Self Clean cycle, you may notice
smoking or an odor. This is normal, especially if
the oven is heavily soiled. During Self Clean, the
kitchen should be well ventilated to minimize the
odors from cleaning.
Before Starting Self Clean
• Clean only parts listed in manual. Remove the
oven racks, broiler pan, broiler grid, all
57MAINTENANCE
ENGLISH
cookware, aluminum foil or any other material
from the oven.
- If oven racks are left in the oven cavity during
the Self Clean cycle, they will discolor and
become difficult to slide in and out.
• The kitchen should be well ventilated to
minimize the odors from cleaning. Open a
window or turn on a ventilation fan or hood
before self-cleaning.
• Wipe any heavy spillovers on the bottom of the
oven.
• Make sure that the oven light cover is in place
and the oven light is off.
• Clean the frame of the oven and door with hot
soapy water. Rinse well.
WARNING
• If the oven is heavily soiled with oil, self-clean the
oven before using the oven again. The oil could
cause a fire.
• If there is a fire in the oven during self-clean,
turn the oven off and wait for the fire to go out.
Do not force the door open. Introduction of
fresh air at self-clean temperatures may lead to
a burst of flame from the oven. Failure to follow
this instruction may result in severe burns.
CAUTION
• Do not use oven cleaners. Commercial oven
cleaner or oven liner protective coating of any
kind should not be used in or around any part of
the oven.
•The oven displays an F error code and sounds
three long beeps during the self-cleaning
process if it malfunctions in the self-clean mode.
Switch off the electrical power to the main fuse
or breaker and have the oven serviced by a
qualified technician.
• If the self cleaning mode malfunctions, turn the
range off and disconnect the power supply. Have
it serviced by a qualified technician.
• It is normal for parts of the oven to become hot
during a Self Clean cycle. Avoid touching the
cooktop, door, window or oven vent area during
a Self Clean cycle.
• Do not leave small children unattended near the
appliance. During the Self Clean cycle, the
outside of the range can become very hot to the
touch.
•If you have pet birds, move them to another
well-ventilated room. The health of some birds is
extremely sensitive to the fumes given off during
the Self Clean cycle of any range.
• Do not line the oven walls, racks, bottom or any
other part of the range with aluminum foil or
any other material. Doing so will destroy heat
distribution, produce poor baking results and
cause permanent damage to the oven interior
(aluminum foil will melt to the interior surface of
the oven).
• Do not force the door open. This can damage the
automatic door locking system. Use care when
opening the oven door after the Self Clean cycle.
Stand to the side of the oven when opening the
door to allow hot air or steam to escape. The
oven may still be VERY HOT.
NOTE
• The oven light cannot be turned on during a Self
Clean cycle. The oven light cannot be turned on
until the oven temperature has cooled below
500 ˚F (260 ˚C) after a Self Clean cycle is
complete.
• During the Self Clean cycle, the cooktop
elements and warming drawer cannot be used.
• Clean the frame of the oven and door with hot
soapy water. Rinse well.
• Do not clean the gasket. The fiberglass material
of the oven door gasket cannot withstand
abrasion. It is essential for the gasket to remain
intact. If you notice it becoming worn or frayed,
replace it.
• It is normal for the fan to operate during the Self
Clean cycle.
• As the oven heats, you may hear sounds of metal
parts expanding and contracting. This is normal
and will not damage the oven.
• You may notice some white ash in the oven.
Wipe it off with a damp cloth or a soap-filled
steel wool pad after the oven cools. If the oven is
not clean after one Self Clean cycle, repeat the
cycle.
• If oven racks were left in the oven and do not
slide smoothly after a Self Clean cycle, wipe racks
and rack supports with a small amount of
vegetable oil to make them glide more easily.
• After a Self Clean cycle, fine lines may appear in
the porcelain because it went through heating
and cooling. This is normal and will not affect
performance.
• The Self Clean cycle cannot be started if the
Control Lock / Lockout feature is active.
• Once the Self Clean cycle is set, the oven door
locks automatically. You will not be able to open
the oven door until the oven is cooled. The lock
releases automatically.
58 MAINTENANCE
NOTE
• Once the door has been locked, the lock k
indicator light stops flashing and remains on.
Allow about 15 seconds for the oven door lock to
activate.
• If the clock is set for a 12-hour display (default)
the Delayed Self Clean can never be set to start
more than 12 hours in advance.
• After the oven is turned off, the convection fan
keeps operating until the oven has cooled down.
When to Use Self Clean
• Example of oven soiling
Case 1
• Soil pattern: Medium to heavy splatter
• Types of soils: Fat/grease
• Common food items that can soil your oven:
Meat roasted at high temperatures
Case 2
• Soil pattern: Drops or spots
• Types of soils: Filling or sugar based soils
• Common food items that can soil your oven: Pies
Case 3
• Soil pattern: Drops or spots
• Types of soils: Cream or tomato sauce
• Common food items that can soil your oven:
Casseroles
NOTE
• The Self Clean cycle can be used for soil that has
been built up over time.
Setting Self Clean
The Self Clean function has cycle times of 3, 4, or 5
hours.
Self Clean Soil Guide
1 Remove all racks and accessories from the
oven.
2 Turn the oven mode knob to select Self Clean.
The oven defaults to the recommended four-
hour Self Clean for a moderately soiled oven.
Press buttons as below to select a self clean
time from 3 to 5 hours.
• 1 : 3 hours
• 2 : 4 hours
• 3 : 5 hours
3 Press START.
4 Once the Self Clean cycle is set, the oven door
locks automatically and the lock icon
k
displays. You will not be able to open the oven
door until the oven has cooled. The lock
releases automatically when the oven has
cooled.
CAUTION
• Do not force the oven door open when the lock
icon is displayed. The oven door remains locked
until the oven temperature has cooled. Forcing
the door open will damage the door.
Setting Self Clean with a Delayed Start
1 Remove all racks and accessories from the
oven.
2 Turn the oven mode knob to select Self Clean.
The oven defaults to the recommended four-
hour self clean for a moderately soiled oven.
Press buttons as below to select a self clean
time from 3 to 5 hours.
• 1 : 3 hours
• 2 : 4 hours
• 3 : 5 hours
Soil Level Cycle Setting
Lightly Soiled Oven
Cavity
3-Hour Self Clean
Moderately Soiled Oven
Cavity
4-Hour Self Clean
Heavily Soiled Oven
Cavity
5-Hour Self Clean
59MAINTENANCE
ENGLISH
3 Press Start Time.
4 Set the time of day you would like the Self
Clean to start by pressing numbers.
5 Press START.
NOTE
• It may become necessary to cancel or interrupt a
Self Clean cycle due to excessive smoke or fire in
the oven. To cancel the Self Clean function, turn
the oven mode knob to the OFF position.
Removing/Assembling Lift-Off
Oven Doors
Door Care Instructions
Most oven doors contain glass that can break.
CAUTION
• Do not close the oven door until all the oven
racks are fully in place.
• Do not hit the glass with pots, pans, or any other
object.
• Scratching, hitting, jarring, or stressing the glass
may weaken its structure causing an increased
risk of breakage at a later time.
Removing Doors
1 Fully open the door.
2 Unlock the hinge locks, rotating them as far
toward the open door frame as they will go.
a Slot
b Hinge Lock
c Lock
d Unlock
3 Firmly grasp both sides of the door at the top.
4 Close the door to the removal position
(approximately five degrees) which is halfway
between the broil stop position and fully
closed. If the position is correct, the hinge
arms will move freely.
a about 5°
5 Lift door up and out until the hinge arms are
clear of the slots.
Assembling Doors
1 Firmly grasp both sides of the door at the top.
2 With the door at the same angle as the
removal position, seat the indentation of the
hinge arms into the bottom edge of the hinge
slots. The notch in the hinge arms must be
fully seated into the bottom edge of the slots.
a Hinge arm
b Bottom edge of slot
c Indentation
3 Open the door fully. If the door will not open
fully, the indentation is not seated correctly in
the bottom edge of the slots.
60 MAINTENANCE
4 Lock the hinge locks, rotating them back
toward the slots in the oven frame until they
lock.
a Hinge arm
b Hinge lock
5 Close the oven door.
Removing/Assembling Drawers
Removing Drawers
CAUTION
• Disconnect the electrical power to the range at
the main fuse or circuit breaker panel. Failure to
do so can result in severe personal injury, death,
or electrical shock.
Most cleaning can be done with the drawer in
place; however, the drawer may be removed if
further cleaning is needed. Use warm water to
thoroughly clean.
1 Fully open the drawer.
2 Unscrew the screw a on the back of the
drawer.
3 Locate the glide lever on each side of the
drawer. Push down on the left glide lever and
pull up on the right glide lever.
a Lever
b Push down with finger
c Pull up with finger
4 Pull the drawer away from the range.
Assembling Drawers
1 Pull the bearing glides to the front of the
chassis glide.
2 Align the glide on each side of the drawer with
the glide slots on the range.
3 Push the drawer into the range until levers
click (approximately 2 inches).
4 Screw the screws on the back of the drawer.
5 Pull the drawer open again to seat the
bearing glides into position.
Removing/Assembling the Vent
Trim
Removing the Vent Trim
1 Using a screwdriver, remove the 3 screws
holding the vent trim in place.
61MAINTENANCE
ENGLISH
2 Lift the vent trim.
Assembling the Vent Trim
Assemble the vent trim in the reverse sequence of
its removal.
Periodic Maintenance
Changing the Oven Light
The oven light is a standard 40-watt appliance
halogen. It turns on when the oven door is open.
When the oven door is closed, press Light to turn
it on or off.
WARNING
• Make sure that the oven and lamp are cool.
• Disconnect the electrical power to the range at
the main fuse or circuit breaker panel. Failure to
do so can result in severe personal injury, death,
or electrical shock.
1 Unplug the range or disconnect power.
2 Turn the glass lamp cover in the back of the
oven counterclockwise to remove.
3 Remove the halogen lamp from the socket.
4 Insert the new halogen lamp.
5 Insert the glass lamp cover and turn it
clockwise.
6 Plug in the range or reconnect the power.
62 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
CAUTION
• Foil may be used to wrap food in the oven or warming drawer, but do not allow the foil to come into
contact with the exposed heating/broiling elements in the oven. The foil could melt or ignite, causing
smoke, fire, or injury.
Q: What types of cookware are recommended for use with the cooktop?
A:
• The pans must have a flat bottom and straight sides.
• Only use heavy-gauge pans.
• The pan size must match the amount of food to be prepared and the size of the surface
element.
• Use tight fitting lids.
• Only use flat-bottom woks.
Q: My new oven doesn’t cook like my old one. Is there something wrong with the temperature
settings?
A: No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times
and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the
oven temperature yourself to meet your specific cooking needs. Refer to the "Changing Oven
Settings" section in this manual for easy instructions on how to adjust your thermostat.
Q: Is it normal to hear a clicking noise coming from the back of my oven when I am using it?
A: Your new range is designed to maintain a tighter control over your oven’s temperature. You may hear
your oven’s heating elements click on and off more frequently on your new oven. This is NORMAL.
Q: Why is the time flashing?
A: This means that the product has just been plugged in, or that it has experienced a power
interruption. To clear the flashing time, touch any button and reset the clock if needed.
Q: During convection cooking the fan stops when I open the door. Is that normal?
A: Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.
Q: Can I use aluminum foil to catch drippings in my oven cavity?
A: Never use aluminum foil to line the bottom or sides of the oven or the warming drawer (on some
models). The foil will melt and stick to the bottom surface of the oven and will not be removable. Use
a foil-lined sheet pan placed on a lower oven rack to catch drippings instead. (If foil has already
melted onto the bottom of the oven, it will not interfere with the oven’s performance.)
Q: Can I use aluminum foil on the racks?
A: Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to
poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to
prevent spillovers from damaging the oven finish.
Q: Can I leave my racks in the oven when running a Self Clean cycle? (On some models)
A: No. Although it will not damage the racks, it will discolor them and may make them hard to slide in
and out during use. Remove all items from the oven before starting a Self Clean cycle.
63TROUBLESHOOTING
ENGLISH
Q: What should I do if my racks are sticky and have become hard to slide in and out?
A: Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the
sides of the racks. This will work as a lubricant for easier gliding.
Q: What should I do for hard to remove stains on my cooktop?
A: The cooktop should be cleaned after every use to prevent permanent staining. When cooking foods
with high sugar content, such as tomato sauce, clean the stain off with a scraper while the cooktop is
still warm. Use an oven mitt when scraping to prevent burns. Refer to the "MAINTENANCE" section of
this owner's manual for further instruction.
Q: Why aren't the function buttons working?
A:
Make sure that the range is not in Control Lock / Lockout mode. The lock
k will show in the display if
Control Lock / Lockout is activated. To deactivate Control Lock / Lockout, refer to the "Control Lock /
Lockout" section. The unlock melody sounds and Loc appears in the display until the controls are
unlocked.
Q: My range is still dirty after running the EasyClean cycle. What else should I do?
A: The EasyClean cycle only helps to loosen light soils in your oven range to assist in hand-cleaning of
your oven. It does not automatically remove all soils after the cycle. Some scrubbing of your oven
range is required after running the EasyClean cycle.
Q: I tried scrubbing my oven after running. EasyClean, but some soils still remain. What can I do?
A: The EasyClean feature works best when the soils are fully soaked and submerged in water before
running the cycle and during hand-cleaning. If soils are not sufficiently soaked in water, it can
negatively affect the cleaning performance. Repeat the EasyClean process using sufficient water.
• For models with Self Clean function:
Sugar-based and certain greasy soils are especially hard to clean. If some stubborn soils
remain, use the Self Clean feature to thoroughly clean your oven.
Q: Soils on my oven walls are not coming off. How can I get the oven walls clean?
A: Soils on the side and rear walls of your oven range may be more difficult to fully soak with water. Try
repeating the EasyClean process with more than the ¼ cup (2 oz or 60 ml) of spray recommended.
Q: Will EasyClean get all of the soils and stains out completely?
A: It depends on the soil type. Sugar-based and certain grease stains are especially hard to clean. Also, if
stains are not sufficiently soaked in water, this can negatively affect cleaning performance.
• For models with Self Clean function:
If stubborn or built-up stains remain, use the Self Clean feature. Refer to the Self Clean section
of your owner's manual.
Q: Are there any tricks to getting some of the stubborn soils out?
A: Scraping the soils with a plastic scraper before and during hand-cleaning is recommended. Fully
saturating soils with water is also recommended.
• For models with Self Clean function:
However, certain types of soils are harder to clean than others. For these stubborn soils, the
Self Clean cycle is recommended. Consult the Self Clean section of your owner's manual for
details.
Q: Is it safe for my convection fan or heater element to get wet during EasyClean?
A: Yes. The convection fan or heater element may get a little wet during cleaning. However, direct spray
onto the broil burner and heater elements is not necessary because these are self-cleaning during
regular use.
Q: Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean?
64 TROUBLESHOOTING
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooking
A: Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the
bottom and an additional ¼ cup (2 oz or 60 ml) of water be sprayed on walls and other soiled areas to
fully saturate the soils for better cleaning performance.
Q: I see smoke coming out of my oven range’s cooktop vents during EasyClean. Is this normal?
A: This is normal. This is not smoke. It is actually water vapor (steam) from the water in the oven cavity.
As the oven heats briefly during EasyClean, the water in the cavity evaporates and escapes through
the oven vents.
Q: How often should I use EasyClean?
A: EasyClean can be performed as often as you wish. EasyClean works best when your oven is LIGHTLY
soiled from such things as LIGHT grease splatter and small drops of cheese. Please refer to the
EasyClean section in your owner's manual for more information.
Q: What is required for EasyClean?
A: A spray bottle filled with 1¼ cups (10 oz or 300 ml) of water, a plastic scraper, a non-scratch scrubbing
pad and a towel. You should not use abrasive scrubbers such as heavy-duty scouring pads or steel
wool. Except for a towel, all of the materials you need are included in a special cleaning kit with your
new range.
Q: How can I help keep children safe around the range?
A: Children should be supervised around the range whenever it is in use, and after use until surfaces
have cooled. You can also use the Control Lock / Lockout feature to help prevent children from
accidentally turning on the cooktop or oven. The Control Lock / Lockout feature disables most control
panel buttons and the cooktop control knobs. On some models, it also locks the oven door. Consult
the "Control Lock / Lockout" section of your owner’s manual for details. (In models without a Self
Clean option, the Control Lock / Lockout feature locks the controls but does not lock the oven door.)
Q: The third knob from the right doesn't light up. Is that normal? (On some models)
A: This is normal. Your range is designed to light up only 5 burner knobs.
Q: Why isn't the Instaview working? (On some models)
A: Level the range by adjusting the leveling legs with a wrench.
Problem Possible Cause & Solution
Top burners do not
light or do not burn
evenly.
The electrical plug is not inserted properly.
• Make sure that the electrical plug is inserted into a live, properly grounded outlet.
Electrode area is not clean.
• Remove the burners and clean them. Check the electrode area for burnt on food or grease.
See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.
Burner parts are not installed properly.
• Make sure that the burner parts are installed correctly. See "Removing and Replacing the
Gas Surface Burners" in the MAINTENANCE chapter.
Burners are not
lighting properly
after cleaning the
cooktop surface.
Burner heads and caps are not completely dry or properly positioned.
• Make sure that the burner heads and caps are completely dry and properly positioned.
65TROUBLESHOOTING
ENGLISH
Burner flames are
very large or yellow.
It may be due to improper installation or setting.
• If the range is connected to LP gas, contact the technician who installed your range or
made the conversion.
Surface burners light
but the oven does
not.
Shut-off vavle is not fully open.
• Make sure that the oven gas shut-off valve, located behind the range, is fully open.
Food does not bake
or roast properly
Oven controls improperly set.
• See the "Oven" section in the Operation chapter.
Rack position is incorrect or the rack is not level.
• See the "Oven" section in the Operation chapter.
Incorrect cookware or cookware of improper size being used.
• See the "Oven" section in the Operation chapter.
Oven thermostat needs to be adjusted.
• See the "Adjusting the Oven Thermostat" section in the Operation chapter.
The Clock is not set correctly.
• See "Changing Oven Settings" in the OPERATION chapter.
Aluminum foil used improperly in the oven.
• See "Using Oven Racks" in Oven section.
Food does not broil
properly
Oven controls improperly set.
• Make sure you select the Broil mode properly.
Improper rack position being used.
• See the Broiling Guide.
Cookware not suited for broiling.
• Use broiling pan and grid.
The oven door is not closed.
• See "Broil" in the OPERATION chapter.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
• See the "Oven" section in the Operation chapter.
Oven temperature
too hot or too cold
Oven sensor needs to be adjusted.
• See the "Adjusting the Oven Thermostat" section in the Operation chapter.
Excessive smoking
during a Self Clean
cycle (On some
models)
Excessive soil.
• Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the
Self Clean mode is cancelled. Wipe up the excess soil and reset the clean.
Burning or oily odor
emitting from the
vent
This is normal in a new oven.
• This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3
hours. See the Self Clean section. (On some models)
Oven will not work Plug on range is not completely inserted in the electrical outlet.
• Make sure electrical plug is plugged into a live, properly grounded outlet.
A fuse in your home may be blown or the circuit breaker tripped.
• Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
• See the "Oven" section in the Operation chapter.
Problem Possible Cause & Solution
66 TROUBLESHOOTING
Parts & Features
Oven will not work
Oven too hot.
• Allow the oven to cool to below locking temperature.
Steam is exhausted
through the oven
vent.
Cooking foods with high moisture produces steam.
• This is normal.
Appliance does not
operate.
Cord is not plugged in correctly.
• Make sure cord is plugged correctly into outlet. Check circuit breakers.
Service wiring is not complete.
• Contact your electrician for assistance.
Power outage.
• Check house lights to be sure. Call your local electric company for service.
Oven smokes
excessively during
broiling.
Control not set properly.
• Follow instructions under Setting Oven Controls.
Meat too close to the element.
• Reposition the rack to provide proper clearance between the meat and the element.
Preheat broil element for searing.
Meat not properly prepared.
• Remove excess fat from meat. Cut remaining fatty edges to prevent curling.
Insert on broiler pan wrong side up and grease not draining.
• Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip
into the pan.
Grease has built up on oven surfaces. Old grease or food spatters cause excessive
smoking.
• Regular cleaning is necessary when broiling frequently.
Moisture collects on
oven window or
steam comes from
oven vent
This happens when cooking foods high in moisture.
• This is normal.
Excessive moisture was used when cleaning the window.
• Do not use excessive moisture when cleaning the window.
Problem Possible Cause & Solution
Clock and timer does
not work.
The electrical plug is not inserted properly.
• Make sure the electrical plug is inserted into a live, properly grounded outlet. Replace the
fuse or reset the circuit breaker.
Improper oven control settings
• See "Changing Oven Settings" in the OPERATION chapter.
Oven light does not
work.
It is time to replace the lamp or the lamp is loose.
• Replace or tighten lamp. See "Changing the Oven Light" section in this Owner’s Manual.
The plug on the range is not completely inserted in the electrical outlet.
• Make sure the electrical plug is inserted into a live, properly grounded outlet.
Oven will not Self
Clean. (On some
models)
The oven temperature is too high to set a Self Clean operation.
• Allow the range to cool and reset the controls.
Problem Possible Cause & Solution
67TROUBLESHOOTING
ENGLISH
Oven will not Self
Clean. (On some
models)
Oven controls improperly set.
• See the Self Clean section.
A Self Clean cycle cannot be started if the oven Control Lock / Lockout feature is active.
• See the "Control Lock / Lockout" in "Changing Oven Settings" section.
Oven door does not
open after a Self
Clean cycle (On some
models)
Oven is too hot.
• Allow the oven to cool below locking temperature.
The control and door may be locked.
• Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The
door can be opened when the lock
k is no longer displayed.
The oven is not clean
after a Self Clean
cycle (On some
models)
Oven controls not properly set.
• See the Self Clean section.
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to
Self Clean again or for a longer period of time.
CLEAN and door
flash in the display
(On some models)
The Self Clean cycle has been selected, but the door is not closed.
• Close the oven door.
"Loc" is on in the
display when you
want to cook (On
some models)
The oven is locked because of the Control Lock / Lockout feature.
• Deactivate the Control Lock / Lockout feature.
Oven control beeps
and displays any F
code error.
Electronic control has detected a fault condition.
• Remove the power from the range for five minutes and then reconnect the power. If the
function error code repeats, call for service.
• Check the main gas shut-off valve or the oven gas shut-off valve and call for service.
Oven control
displays Sb/5b/S6/56
error code.
This code is not an error code. It indicates that the product's Sabbath mode
sb is
activated.
• See the "Using the Sabbath Mode" section in the Operation chapter.
The oven racks were
cleaned in a Self
Clean cycle. (On
some models)
The shiny, silver-colored racks were cleaned in a Self Clean cycle.
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven
racks with the paper towel. Do not use lubricant sprays.
Displayed colon in
the clock is flashing
This means that the product has just been plugged in, or that it has experienced a
power interruption.
• This is normal. Reset the clock and any cooking function.
Light can be seen
through the oven air
vents.
While the Broil function is running, it is normal to see a light between the oven air
vents.
• This is normal.
Range is not level. Poor installation.
• Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at
base of range until the oven rack is level.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
Problem Possible Cause & Solution
68 TROUBLESHOOTING
Noises
Wi-Fi
Range is not level.
Kitchen cabinet alignment may make range appear unlevel.
• Be sure cabinets are square and have sufficient room for range clearance.
Cannot move
appliance easily.
Appliance must be
accessible for
service.
Cabinets not square or are built in too tightly.
• Contact builder or installer to make appliance accessible.
Carpet interferes with range.
• Provide sufficient space so range can be lifted over carpet.
Anti-tip device engaged.
• Uninstall the anti-tip device to move the range. Reengage the anti-tip device after pulling
the range out for cleaning, service, or any other reason.
Convection fan
stops. (During
Conv.Bake mode)
Convection fan stops during a convection bake cycle. It is done to allow for more even
heating during the cycle.
• This is not a failure of the range and should be considered normal operation.
Fan operation
(During Bake Mode)
This is to ensure even baking results.
• It is normal for the fan to operate periodically throughout a normal bake cycle in the oven.
Problem Possible Cause & Solution
“Crackling” or
“popping” sound
This is the sound of the metal heating and cooling during both the cooking and Self
Clean functions.
• This is normal.
Fan noise A convection fan may automatically turn on and off.
• This is normal.
When lighting just
one burner, clicking
noise is heard from
all the burners.
Electric spark igniters from the burners cause the clicking noise. All the spark igniters
on the cooktop will activate when igniting just one burner.
• This is normal.
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the registration process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
Problem Possible Cause & Solution
69TROUBLESHOOTING
ENGLISH
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The distance between the appliance and the router is too far.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
Problem Possible Cause & Solution
70 LIMITED WARRANTY
LIMITED WARRANTY
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER
JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”
BELOW.
Should your LG Gas Range ("Product") fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its
option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This
limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product
distributed, purchased from an authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
• Replacement products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured, all at the sole discretion of LGECI.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS
EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES
AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR
LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR
CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER
NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR
EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR
OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from
province to province depending on applicable provincial laws. Any term of this Limited Warranty that
negates or varies any implied condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
• Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring;
or iii) correct unauthorized repairs or installations of the Product;
WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will
begin sixty (60) days from the date of manufacture).
Parts and Labor (internal/functional parts only)
Two (2) years from the date of original retail purchase
71LIMITED WARRANTY
ENGLISH
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service;
• Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the
instructions outlined in the Product’s owner’s manual;
• Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of God, or any other causes beyond the control of LGECI or the manufacturer;
• Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the
Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper
installation or maintenance includes installation or maintenance contrary to the Product’s owner’s
manual;.
• Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other
than the intended household purpose/use of the Product, or damage or failure resulting from any water
leakage due to improper installation of the Product;
• Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
• Damage or failure caused by use that is other than normal household use, including, without limitation,
commercial or industrial use, including use in commercial offices or recreational facilities, or as
otherwise outlined in the Product’s owner’s manual;
• Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other
damage to the finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the Products;
• Damage or missing items to any display, open box, refurbished or discounted Product;
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
• Products with original serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI;
• Increases in utility costs and additional utility expenses in any way associated with the Product;
• Any noises associated with normal operation of the Product;
• Replacement of light bulbs, filters, fuses or any other consumable parts;
• Replacement of any part that was not originally included with the Product;
• Costs associated with removal and/or reinstallation of the Product for repairs; and
• Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered
under this Limited Warranty.
• Conversion of products from natural gas or L.P. gas;
• Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150
km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product
is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility
to bring the Product, at your sole expense, to the ASC for in-warranty repair.
Not Covered by this Limited Warranty
72 LIMITED WARRANTY
Problem Possible Cause & Prevention
Burners do not
light.
Clogged or dirty burner ports or electrodes will not allow the burner to operate
properly.
a OK
b Not working (must be cleaned)
• Check and clean the gas electrode.
Uneven flame Improper burner cap installation
a Burner cap is properly seated.
b Burner cap is NOT properly seated.
• Check installation of burner head and cap.
Burner ports clogged by food residue
c Ports blocked by dirt
d Flames uneven
• Hardened residue should be removed using a toothbrush.
Burner cap color
change and lost
shine
Scratching
• Do not use steel wool or abrasive cleansers to clean.
Use of detergent or abrasive cleansers
• To remove burnt-on food, soak the burner heads in hot water for 20–30 minutes.
(Do not use detergent)
a Shine is lost.
73LIMITED WARRANTY
ENGLISH
Knobs melt Improper usage
• Do not leave door at stop position during Broil/Bake mode or right after cooking.
Oven or racks are
stained after
using aluminum
foil
Aluminum foil has melted in the oven
• Never cover the oven bottom or cover an entire rack with materials such as
aluminum foil.
• If the foil has already melted onto the oven, it will not affect the performance of
the oven.
Flame or power is
weak
Gas pressure may be weak
• Check with gas supplier first.
Surface is not level
Oven is tipping
Range not leveled
• Check with installer first.
• Use carpenter’s level a to check level.
Anti-tip device not installed correctly
a Approximately 0.65" (16.5 mm)
b Level both sides of range
c Screw must enter wood or concrete
d Anti-tip bracket
e Wall plate
• Check with installer first.
Problem Possible Cause & Prevention
74 LIMITED WARRANTY
Oven shows error
code (F9, F19) but
cooktop burners
are working.
The gas pressure regulator valve is closed.
a Lever’s closed position
• Check that the regulator valve is in the open position.
• If the regulator valve is closed, rotate the lever to open the valve.
a Lever’s closed position
c Lever’s open position
Flames too big on
converted cooktop
(NP
~LP)
The installer missed part of the conversion. (Check 3 parts: regulator, cooktop
valve, broil/bake valve.)
a Regulator
b Cooktop valve
c Broil/Bake valve
• Check with installer first.
• Refer to installation manual.
Flame is too small
or too large
1. Variable gas pressure
2. Installer did not check
• Check with installer first.
Problem Possible Cause & Prevention
75LIMITED WARRANTY
ENGLISH
All costs and expenses associated with the above excluded circumstances, listed under the heading,
This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu,
or visit our website at http://www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED
AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal
Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG
agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the
Gas smell Improper connection
Flexible Connector Hookup
a Pressure regulator
b 1/2" Adapter
c 1/2" Adapter
d Gas Flow into Range
e Flex connector (6 ft. max.)
f Gas shut-off valve
g 1/2" Adapter
h 1/2" or 3/4" Gas pipe
• Check with installer first.
Problem Possible Cause & Prevention
76 LIMITED WARRANTY
dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding
arbitration in accordance with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims
between you and LG only by binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the
claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be
combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at
law, any dispute between you and LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to
the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and
expedited basis before a single arbitrator chosen by the parties under the provincial or territorial
commercial arbitration law and rules of the province or territory of your residence. You must also send a
copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20
Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable
provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute
are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty
and any disputes between you and LG except to the extent that such law is preempted by or inconsistent
with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim,
action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the
courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the applicable arbitration rules.
Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any
arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding
the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the
applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as
otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another
location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures)
is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent
77LIMITED WARRANTY
ENGLISH
permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited
Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived
any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial
Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this
Limited Warranty and any disputes between you and LG except to the extent that such law is preempted
by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted
for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the
exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the
claim, action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty
and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited
Warranty shall control and govern the rights and obligations of the parties and shall take precedence over
the EULA.
78 Memo
79Memo
80 Memo
81Memo
82 Memo
83Memo
LG Customer Information Center
Register your product Online!
www.lg.com
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000
U.S.A.
1-888-542-2623
CANADA
