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Before gou call for service...
Possible Cause What To Do
Water does not enter Automatic selfsgstem checks • After STARTis pressed,the washer does several sgstem
washer or enters slowly checks.Water will flow severalsecondsafter STARTis
pressed.
Water supplg is turned off • Turn on both hot and cold faucets fullg.
Water valve screens are • Turn off the water sourceand removethe water connection
stopped up hosesfrom the upper backof the washer.Usea brush or
toothpick to cleanthe screensin the machine. Reconnect
the hosesand turn the water back on.
-Snags,holes, tears, rips Pens,pencils, nails, screws or • Removeloose items from pockets.
or excessive wear other objects left in pockets
Pins,snaps, hooks, sharp • Fastensnaps, hooks,buttons and zippers.
buttons, belt buckles, zippers
and sharp objects left in pockets
Wrinkling Improper sorting • Avoid mixing heavy items (likework clothes) with
light items (likeblouses).
Overloading • Load your washer so clothes have enough room
to move freely.
Incorrect wash cgcle • Hatch Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Graged or gellowed Not enough detergent • Use correct amount of detergent.
clothes
Not using HE(high-effidencg) • UseHEdetergent.
detergent
Hard water • Usehottest water safe for fabric.
• Usea water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Hake sure water heater is delivering water at
120°-140°F (48°-60°C).
Detergent is not • Trg a liquid detergent.
dissolving
Dge transfer • Sort clothes bg color. If fabric label states wash separately,
unstable dges meg be indicated.
Colored spots Incorrect use of fabnc • Check fabric softener package for instructions and follow
softener directions for using dispenser.
Dge transfer • Sort whites or lightlg colored items from dark colors.
Promp% remove wash load from washer.
Water temperature Water supplg is improperlg • Hake sure hosesare connected to correct faucets.
is incorrect connected
House water heater is • Hake sure house water heater is delivering water
not set properlg at 120°-140°F (48°-60°C).
Bad odor inside Washer unused for a long time • Leavethe door slightly open for the water to air dry.
gour washer or not using recommended • Runa BasketClean cycle (found in the Specialtg cycle
qualitg of HEdetergent Henu) with I cup of bleach. Seethe Coreand Cleaning/
Genera!Maintenance section.
Slight variation This is normal • Due to the metallic properties of paint used for this unique
in metallic color product, slight variations of color may occur due to viewing
angles and lighting conditions.
Door unlocks slowly This is normal • During SteamASSlSTand SteamREFRESH,access
to the tub is delayed to reduce exposure to steam.
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