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Problem Possible solution
There are mineral deposits inside the kettle. • A certain amount of scale build-up is normal
after long periods of use and is caused by
minerals contained in hard water. The best way
to prevent mineral deposits is to use distilled
water in the kettle.
• To remove deposits, try filling the kettle with
water and adding a few slices of lemon, then
boiling. If this does not work, see the “CLEANING
METHOD” section of this user manual .
• If the problem persists, please contact customer support.
TROUBLESHOOTING 8
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