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Fault symptom Cause Action
The machine will not
start.
The outer door is not properly closed. •Checkthatthedoorpinisactivatingthe
door switch.
The machine is not supplied with power. •Checkthefusesandconnections.
The machine stops. The manuel overheating cut-out has
tripped. Not heat pump dryers (HP).
Service action:
•Cleaninternalimpeller,condenser,air
ducts and element.
•Checktheseals.
The overheating cut-out in the motor
has been tripped.
•Cleanandcheckthemotor.
•Ifnecessary,replacemotor.
Defective control unit •Replacecontrolunit.
The washing does not
get dry.
Air leakage through the door seals is
affecting the drying results.
•Checkthesealingstrips.
Air leakage around the motor shaft is
affecting the drying results.
•Checkthesealaroundthemotorshaft.
Defective rear thermistor •Replacethermistor.
Defective control unit •Replacecontrolunit.
Drying is uneven. Mixing various types of items can lead
to uneven drying results.
Information to customer:
•Ensurethatdifferenttypesofitemsare
not dried in the same load. Remove any
dry items.
How full the machine is affects the
drying results.
Information to customer:
•Checkthatthemachineisnotoverlled.
Remove some of the washing if necessary.
Tumble-drying takes
too long.
The lint filter is blocked. Information to customer:
•Cleanthelintlter.
The condenser unit is blocked. Information to customer:
•Cleanthecondenser.
Thewashingmachine’sspinningaffects
drying.
Information to customer:
•Spinataminimumof800rpm.
The machine is in a room with poor
ventilation.
Information to customer:
•Opendoorstoadjacentrooms.
The evacuation hose is too long,
blocked or bent.
Information to customer:
•Trytomakethehoselengthasshortas
possible with as gentle bends as possible.
The evaporator filter (net filter + foam
filter) and the evaporator is clogged.
Information to customer:
•Cleantheevaporatorlter(netlter
+ foam filter) and the evaporator.
HP (heat pump)
Defective evaporator filter (net filter +
foam filter).
•Replacethenetlterand/orfoamlter.
The auto filter is clogged. Information to customer:
•CleantheAutolter.
Defective magnetic coil. •Replacethedefectmagneticcoil.
Other faults
Troubleshooting
If the tumble dryer does not work, you should first check whether this is due to a simple fault,
something that the customer can rectify.
Service Manual TD70.C
28
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