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Troubleshooting
Malfunction Inspect / How to x
Not powering on or unresponsive.
1. Make sure the power plug is fully inserted into the outlet, then retry powering on.
2. Make sure the front cover is inserted correctly.
3. Make sure that the product is safely installed on a at or level oor.
4. If the screen has childlock turned on, press the lock button for 5 seconds to turn it o.
If you feel air is not clean but indicator
light shows green.
This may be a product location issue. Place unit in the space where you feel the air is
compromised.
If the air indicator light shows red (poor)
even though the product has been run-
ning for a period of time.
Refer to manual to clean the particulate sensor and/or lters. (See page 10)
When the unit is not producing odor-
less air.
1. Clean the air intake and all the internal lters.
2. If you haven't replaced the lter in the recommended timeframe (See page 11),
replace with a new lter.
Check the following troubleshooting instructions and contact the vendor where you purchased the unit if the issue is not resolved.
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