Arris G34 User Guide

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Warranty Informaon

CommScope, Inc. ("ARRIS")

Retail Purchasers

If you purchased this Product directly from ARRIS or from an authorized ARRIS retail reseller,

ARRIS warrants to you, the original end user customer, that (A) the Product, excluding

Soware, will be free from defects in materials and workmanship under normal use, and (B)

with respect to Soware, (i) the media on which the Soware is provided will be free from

defects in material and workmanship under normal use, and (ii) the Soware will perform

substanally as described in its documentaon. This Limited Warranty to you, the original

end user customer, connues (A) for Soware and the media upon which it is provided, for a

period of ninety (90) days from the date of purchase from ARRIS or an authorized ARRIS

reseller, and (B) for the Product (excluding Soware), for a period of two (2) years from the

date of purchase from ARRIS or from an authorized ARRIS reseller. To take advantage of this

Limited Warranty or to obtain technical support, you must call the ARRIS toll-free phone

number: 1-877-466-8646. ARRIS’ sole and exclusive obligaon under this Limited Warranty

for retail sales shall be to repair or replace any Product or Soware that does not meet this

Limited Warranty. All warranty claims must be made within the applicable Warranty Period.

Cable Operator or Service Provider Arrangements

If you did not purchase this Product directly from ARRIS or from a ARRIS authorized retail

reseller, ARRIS does not warrant this Product to you, the end-user. A limited warranty for this

Product (including Soware) may have been provided to your cable operator or Internet

Service Provider ("Service Provider") from whom you obtained the Product. Please contact

your Service Provider if you experience problems with this Product.

General Informaon

The warranes described in this Secon shall not apply: (i) to any Product subjected to

accident, misuse, neglect, alteraon, Acts of God, improper handling, improper transport,

improper storage, improper use or applicaon, improper installaon, improper tesng, or

unauthorized repair; or (ii) to cosmec problems or defects which result from normal wear

and tear under ordinary use, and do not aect the performance or use of the Product.

ARRIS’ warranes apply only to a Product that is manufactured by ARRIS and idened by

ARRIS owned trademark, trade name or product idencaon logos axed to the Product.

ARRIS does not warrant to you, the end user, or to anyone else that the Soware will

perform error free or without bugs.

ARRIS IS NOT RESPONSIBLE FOR, AND PROVIDES "AS IS" ANY SOFTWARE SUPPLIED BY 3RD

PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION ("WARRANTY INFORMATION"),

THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED

OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST

SURFboard

G34/G36 DOCSIS

3.1 Wi-Fi

Cable Modem User Guide STANDARD Revision x.5 69

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Arris G34 Surfboard DOCSIS 3.1 Gigabit Cable Modem & Wi-Fi 6 Router (AX3000) | Approved