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37
Troubleshooting Guide - Grinder
PROBLEM Possible Cause What To Do
No coffee
grinds coming
from the
Grinder Outlet
No coffee beans in the Bean
Hopper.
Fill the Bean Hopper with freshly
roasted coffee beans.
Hopper Gates are closed or
not fully open.
Turn the Bean Hopper in a clockwise
direction.
At Grind Setting 30, Hopper
Gates are fully open.
See Removable
Bean Hopper section, page 8.
The Grind Chamber or Outlet
is blocked.
Grinder needs cleaning.
See Care & Cleaning, pages 28-29.
Coffee grinds
are coarse
when on a fine
Grind Setting
Grind Setting not correct. Adjust the Grind Settings by turning
the Bean Hopper. See Tips for
Grinding, & Extraction, pages 14-15.
Top Burr not seated correctly.
Coffee beans or grinds are
caught around & under the
Top Burr.
Top Burr needs cleaning.
See Care & Cleaning, pages 28-29.
Bottom Burrs needs adjusting.
See Adjusting the Bottom Burr section
on, page 29.
Espresso is
under extracted
even with a fine
coffee grind
Not enough coffee grinds used.
Dose more coffee grinds.
Beans are too old.
Use freshly roasted beans. Old coffee
beans, no matter the Grind Setting, will
have a fast extraction and will produce
an under extracted tasting espresso.
Bottom Burrs needs adjusting.
See Adjusting the Bottom Burr
section, page 29.
Grind Setting
cannot be
adjusted
The Bean Hopper is not
seated correctly.
Remove the Bean Hopper & replace.
See Replace Bean Hopper section,
page 27.
Coffee beans or grinds are
caught around the Top Burr
or Grinder Collar.
Remove the Bean Hopper & Top Burr.
Use the Cleaning Brush or Vacuum
Cleaner as necessary to clear loose
coffee beans or grinds. See Replace
Bean Hopper section, page 27.
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