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RESETTING THE INTERNAL SOFTWARE SYSTEM
If the error codes EC or E4 appear, please do the following:
a) Remove all cookware from the cooktop. Have an inductive pot or pan with a bottom diameter of at
least 16cm close by for use during the procedure.
b) Remove the appliance from the power supply for a few minutes, by turning the circuit breaker off or
removing the fuse.
c) Reconnect the appliance to the power supply. There is now 2 minutes to start the next step, otherwise
repeat the above.
d) STEP 1: Without pressing the On/off power touch control, press Boost Power touch control and keep
touching with one finger. A “-“ symbol will appear in the four Cooking Zone Select touch control &
Power LED displays. While still touching the Boost Power touch control, quickly press each
Timer/Zone Power touch control (less than 2 seconds) in succession, starting from RHF, to RHR, LHR
and ending at LHF. If a double beep is heard, a mistake has been made & the process needs to start
from the beginning. If not, remove all fingers from the control panel and press Simmer Power touch
control (03) for a few seconds until flashing “E” symbols appear. Wait until the symbols stop flashing
and change to “C” on each LED display. This means the old software has been purged from the
appliance.
e) STEP 2: Select a cooking zone by pressing the Cooking Zone Select touch control & Power LED
display. Place the pot or pan centrally in the cooking zone. Wait for the LED display to change from
“C” to a “-“. Repeat for every cooking zone. Do not use multiple pots or pans, or change during the
process. Once all the Cooking Zone Select touch control & Power LED displays are showing “-“, the
process is finished.
f) The appliance should now turn off and on again correctly. If the error codes persist, please contact the
Blanco Service Department.
7
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