Use & Care Guide
Guía de uso y cuidada
English / Español
Model/Modelos:
Kenmore®
Electric Range
Estufa eléctrica
* = color number, código de color
790. 6409*, 6531*
P/N 808529803 Rev B
Sears Brands Management Corporation
Homan Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
2
In this space below, record the date of purchase, model and
serial number of your product. You will nd the model and
serial number printed on an identication plate. This serial
plate is located on the right side of the oven front frame in the
storage drawer or lower panel compartment area. See the
bottom of this page for the serial plate location.
Model No. _____________________________________
Serial No. ______________________________________
Date of Purchase ________________________________
Save these instructions and your sales receipt for future
reference.
Table of Contents
Free-Standing Range Warranty ...........................................2
Product Record ....................................................................2
Serial Plate Location ...........................................................2
IMPORTANT SAFETY INSTRUCTIONS ....................... 3-5
Master Protection Agreements ............................................6
Before Setting Oven Control ................................................7
Setting Surface & Oven Controls ..................................... 7-8
Care & Cleaning ............................................................ 9-11
Before You Make a Service Call .................................. 12-13
Sears Service ....................................................................14
Español ........................................................................ 15-28
Product Record
790.
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated
and maintained according to all supplied instructions.
WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller.
For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than
private household purposes.
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Cracks in a ceramic glass cooktop that are not a result of thermal shock.
2. Stains and scratches on a ceramic glass cooktop resulting from accident or improper operation or maintenance.
3. Discoloration of cooktop surfaces resulting from normal use.
4. Expendable items that can wear out from normal use, including but not limited to lters, belts, bags or screw-in base light bulbs.
5. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance.
6. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit
breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
7. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was
not in accord with electrical, gas or plumbing codes.
8. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all sup-
plied instructions.
9. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other
than its intended purpose.
10. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other
than those recommended in all instructions supplied with the product.
11. Damage to or failure of parts or systems resulting from unauthorized modications made to this appliance.
12. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certication logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, includ-
ing warranties of merchantability or tness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be lia-
ble for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages,
or limitation on the duration of implied warranties of merchantability or tness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
* In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel and transportation ex-
penses if this product is located in a remote area (as dened by Sears Canada Inc.) where an authorized servicer is not available.
Sears Brands Management Corporation, Homan Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
3
Important Safety Instructions
•Removealltapeandpackagingbeforeusingtherange. Destroy
the carton and plastic bags after unpacking the range. Never allow
children to play with packaging material.
•ProperInstallation—Besureyourapplianceisproperlyinstalled
andgroundedbyaqualiedtechnicianinaccordancewiththe
National Electrical Code ANSI/NFPA No. 70 latest edition and
localelectricalcoderequirements. Install only per installation
instructions provided in the literature package for this range.
Ask your dealer to recommend a qualified technician and an
authorized repair service. Know how to disconnect the power to the
range at the circuit breaker or fuse box in case of an emergency.
•User servicing—Do not repair or replace any part of the
applianceunlessspecicallyrecommendedinthemanuals. All
other servicing should be done only by a qualified technician. This
may reduce the risk of personal injury and damage to the range.
•Nevermodifyoraltertheconstructionofarangebyremoving
levelinglegs,panels,wirecovers,anti-tipbrackets/screws,or
anyotherpartoftheproduct.
•StorageinoronAppliance—Flammablematerialsshouldnot
bestoredinanoven,warmerdrawer,nearsurfaceunitsorin
thestoragedrawer. This includes paper, plastic and cloth items,
such as cookbooks, plasticware and towels, as well as flammable
liquids. Do not store explosives, such as aerosol cans, on or near
the range.
•Do Not Leave Children Alone—Children should not be left
aloneor unattendedin thearea whereappliance isin use.
They should never be allowed to sit or stand on any part of the
appliance.
•DONOTTOUCHSURFACEUNITS,AREASNEARTHESEUNITS,
HEATINGELEMENTSORINTERIORSURFACESOFTHEOVEN.
Both surface units and oven heating elements may be hot even
though they are dark in color. Areas near surface units may become
hot enough to cause burns. During and after use, do not touch, or
let clothing or other flammable materials touch these areas until
they have had sufficient time to cool. Among these areas are the
cook top, surfaces facing the cook top, the oven vent openings and
surfaces near these openings, oven door and window.
•Wear Proper Apparel—Loose-tting or hanging garments
shouldneverbe wornwhileusing the appliance.Do not let
clothing or other flammable materials contact hot surfaces.
•DoNotUseWaterorFlouronGreaseFires—Smotherthere
withapanlid,orusebakingsoda,adrychemicalorfoam-type
extinguisher.
•Whenheatingfatorgrease,watchitclosely. Fat or grease may
catch fire if allowed to become too hot.
•UseOnlyDryPotholders—Moistordamppotholdersonhot
surfaces may result in burns from steam. Do not let potholders
touch hot heating elements. Do not use a towel or other bulky cloth
instead of a potholder.
•DoNotHeatUnopenedFoodContainers—Buildupofpressure
may cause container to burst and result in injury.
•Removetheovendoorfromanyunusedrangeifitistobe
stored or discarded.
IMPORTANT—Donotattempttooperatetherangeduringapower
failure. If the power fails, always turn off the range. If the range is not
turned off and the power resumes, the range will begin to operate
again. Once the power resumes, reset the clock and oven function.
Stepping, leaning or sitting on the doors or
drawersof this rangecanresult in seriousinjuriesandalso
causedamagetotherange.Do not allow children to climb or play
around the range. The weight of a child on an open door may cause
the range to tip, resulting in serious burns or other injury.
Tip Over Hazard
• A child or adult can tip the range
and be killed.
• Verify the anti-tip device has been
installed to oor or wall.
• Ensure the anti-tip device is re-engaged when the
range is moved to oor or wall.
• Do not operate the range without the anti-tip device in
place and engaged.
• Failure to follow these instructions can result in death
or serious burns to children and adults.
To check if the anti-tip bracket is installed properly,
use both arms and grasp the rear edge of range back.
Carefully attempt to tilt range forward. When properly
installed, the range should not tilt forward.
Refer to the anti-tip bracket installation instructions
supplied with your range for proper installation.
Range
leveling leg
Anti-Tip
bracket
NeverUseYourApplianceforWarmingorHeating
theRoom.
Donotstoreitemsofinteresttochildreninthe
cabinetsabovearangeoronthebackguardofarange. Children
climbing on the range to reach items could be seriously injured.
Do not use the oven or warmer drawer (if
equipped) for storage.
Readallinstructionsbeforeusingthisappliance.
Savetheseinstructionsforfuturereference.
This manual contains important safety symbols and instructions. Please pay attention to these symbols and follow all instructions given.
This symbol will help alert you to situations that may cause serious bodily harm, death or property damage.
This symbol will help alert you to situations that may cause bodily injury or property damage.
4
Important Safety Instructions
IMPORTANTINSTRUCTIONSFORUSING
YOUR COOKTOP
•Knowwhichknobcontrolseachsurfaceheatingunit. Place
a pan of food on the unit before turning it on, and turn the unit off
before removing the pan.
•UseProperPanSize—This appliance is equipped with one
or more surface units of different sizes. Select utensils having
flat bottoms large enough to cover the surface unit heating
element. The use of undersized utensils will expose a portion of
the heating element to direct contact and may result in ignition
of clothing. Proper relationship of utensil to element will also
improve efficiency.
•UtensilHandlesShouldBeTurnedInwardandNotExtend
OverAdjacentSurfaceElements—To reduce the risk of burns,
ignition of flammable materials, and spillage due to unintentional
contact with the utensil, the handle of the utensil should be
positioned so that it is turned inward, and does not extend over
adjacent surface units.
•NeverLeaveSurfaceElementsUnattendedatHighHeat
Settings—Boilovers cause smoking and greasy spillovers that
may ignite, or a pan that has boiled dry may melt.
•DoNotImmerseorSoakRemovableHeatingElements—
Heating elements should never be immersed in water. Heating
elements clean themselves during normal operation.
•GlazedCookingUtensils—Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed utensils
are suitable for cook top service without breaking due to the
sudden change in temperature. Check the manufacturer’s
recommendations for cook top use.
•Whenamingfoodsunderaventilatinghood,turnthefan
on.
IMPORTANTINSTRUCTIONSFORUSING
YOUROVEN
•UseCareWhenOpeningOvenDoororWarmerDrawer
(ifequipped)—Stand to the side of the range when opening
the door of a hot oven. Let hot air or steam escape before you
remove or replace food in the oven.
•KeepOvenVentDuctsUnobstructed. The oven vent is located
under the left rear surface element if your model is equipped
with coil elements. The oven vent is located below the backguard
for models equipped with ceramic-glass cook tops. Touching
the surfaces in this area when the oven is operating may cause
severe burns. Also, do not place plastic or heat-sensitive items
on or near the oven vent. These items could melt or ignite.
•PlacementofOvenRacks. Always place oven racks in desired
location while oven is cool. If rack must be moved while oven is
hot use extreme caution. Use potholders and grasp the rack with
both hands to reposition. Do not let potholders contact the hot
heating elements in the oven. Remove all utensils from the rack
before moving.
•Donotusethebroilerpanwithoutitsinsert. The broiler pan
and its insert allow dripping fat to drain and be kept away from
the high heat of the broiler.
•Donotcoverthebroilerinsertwithaluminumfoil.Exposed
fatandgreasecouldignite.
•ProtectiveLiners—Do not use aluminum foil to line the oven
bottom. Only use aluminum foil as recommended in this manual.
Improper installation of these liners may result in risk of electric
shock, or fire.
SerialPlateLocation
You will find the model and serial number printed on the
serial plate.
Please refer to the illustration(s) shown at right to locate
the serial plate on your range.
Remember to record the serial number under Product
Record on this page for future reference.
5
Important Safety Instructions
IMPORTANT SAFETY NOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known
to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure
to such substances.
IMPORTANTINSTRUCTIONSFORCLEANINGYOURRANGE
•Cleantherangeregularlytokeepallpartsfreeofgreasethatcouldcatchre. Pay particular attention to the area underneath
each surface element. Do not allow grease to accumulate.
•Kitchencleanersandaerosols—Alwaysfollowthemanufacturer’srecommendeddirectionsforuse. Be aware that excess
residue from cleaners and aerosols may ignite causing damage and injury.
•CleanVentilatingHoodsFrequently—Greaseshouldnotbeallowedtoaccumulateonthehoodorlter. Follow manufacturer’s
instructions for cleaning.
COILCOOKTOPMODELS
•MakeSureReectorPansorDripBowlsAreinPlace—Absence of these pans or bowls during cooking may subject wiring or
components underneath to damage.
•ProtectiveLiners—Do not use aluminum foil to line surface unit drip bowls, or reflector pans. Only use aluminum foil as
recommended in this manual. Improper installation of these liners may result in risk of electric shock, or fire.
•Carefully check the reflector pans, drip bowls, and coils for packaging material. Remove all packaging material before using the
cooktop.
•Do not use decorative surface burner covers. If an element is accidentally turned on, the decorative cover will become hot and possibly
melt. Burns will occur if the hot covers are touched. Damage may also be done to the cooktop.
•Do not allow grease to accumulate around surface burners and drip bowls.
6
7
BeforeSettingOvenControl
ArrangingOvenRacks
ALWAYS ARRANGE OVEN RACKS WHEN THE OVEN IS COOL (PRIOR TO
OPERATING THE OVEN). Always use oven mitts when using the oven.
Removing&ReplacingOvenRacks
Toremove, pull the rack forward until it stops. Lift up front of rack and slide out. To replace, fit the rack onto the guides on
the oven walls. Tilt the front of the rack upward and slide the rack back into place.
SettingSurface&OvenControls
ToOperatetheSurfaceElements:
1. Place cooking utensil on the surface element.
2. Push in and turn the surface control knob ineitherdirectionto the desired setting. Start most cooking operations on
a higher setting and then turn to a lower setting to finish cooking. The control knobs do not have to be set exactly on a
particular setting. Use the settings as a guide and adjust the control knob as needed.
3. When cooking is completed, turn the surface element off before removing the pan. Note: The Surface indicator light will
glow when one or more elements are turned on. A quick glance at this indicator light when cooking is finished is an easy
check to be sure all surface elements are turned off.
OvenVentLocation
For models equipped with coiled surface elements, the oven vent is located under
theleftrearsurfaceelement. When the oven is on, warm air flows through the
left rear element. This venting is necessary for proper air circulation in the oven
and good baking results. DO NOT BLOCK THE OVEN VENT.
Donotplaceplasticitemssuchassaltandpeppershakers,spoonholdersorplasticwrappingson
topoftherangewhenitisinuse.These items could melt or ignite. Potholders, towels or wooden spoons could catch fire
if placed too close to the surface elements.
The suggested settings found in the chart below are based on cooking in medium-weight
aluminum pans with lids. Settings may vary when using other types of pans.
STANDARDSURFACEELEMENTS
Setting TypeofCooking
HIGH (HI) Start most foods, bring water to a boil, pan broiling
MEDIUM HIGH (6) Continue a rapid boil, fry, deep fat fry
MEDIUM (4-5) Maintain a slow boil, thicken sauces and gravies, steam vegetables
MEDIUM LOW (2 - 3) Keep foods cooking, poach, stew
LOW (SIM) Keep warm, melt, simmer
Rack
positions
Food
Broiling meats, chicken or fish
Cookies, cakes, pies, biscuits & muffins
Frozen pies, angel food cake, yeast, bread,
casseroles, small cuts of meat or poultry
Turkey, roast or ham
5
1, 2 or 3
3 or 4
5
Rack Position
RECOMMENDED RACK POSITIONS FOR
BROILING, BAKING & ROASTING
8
READTHEINSTRUCTIONSCAREFULLYBEFOREUSINGTHEOVEN.For satisfactory use of your oven, become familiar
with the various functions of the oven as described below. Note: The Oven indicator light will glow when the oven is turned
on when baking or broiling. A quick glance at this indicator light when cooking is finished is an easy check to be sure the
oven is turned off.
ToBake
1. Arrange oven racks while the oven is still cool. See “Arranging Oven Racks” under BeforeSettingOvenControl.
2. Turn the Oven Control knob counterclockwise to the desired temperature.
3. Preheat the oven for 10 to 12 minutes before baking. Preheating is not necessary when roasting, cooking casseroles or
broiling most foods.
4. When cooking is finished, turn the Oven Control knob to OFF.
ToBroil
1. Arrange oven rack while oven is still cool. For rare meats, position the broiler pan closer to the element (upper position).
For well-done foods such as chicken, lobster tails or thick cuts of meat, position the pan further from the element (lower
position).
2. Turn the Oven Control counterclockwise to Broil. Most foods can be broiled at the Broil setting. To sear rare steaks,
allow the element to become red-hot—about 2 minutes—before placing food in the oven.
3. Place the insert on the broiler pan, then place the food on the insert (some models).DONOTuse the broiler pan without
the insert or cover the insert with aluminum foil. The exposed fat could ignite.
4. Place the pan on the oven rack.Leavethedooropenatthebroilstoppositionwhilebroiling. The door will stay in
this position without closing.
5. Broil on one side until food is browned; turn and cook on the second side. Season and serve. Note: Always pull the rack
out to the stop position before turning or removing food.
6. When broiling is finished, turn the Oven Control to OFF.
The broiler pan and the insert allows
grease to drain and be kept away from
the high heat of the broiler. DONOT use
the pan without the insert (some models).
DO NOT cover the insert with foil; the
exposed grease could ignite.
Should an oven fire occur,
close the oven door and turn off the oven.
If the fire continues, throw baking soda
on the fire or use a fire extinguisher. DO
NOT put water or flour on the fire. Flour
may be explosive.
SettingSurface&OvenControls
9
Surfaces
Aluminum (Trim Pieces) & Vinyl
Painted and Plastic Control Knobs, Body
Parts, and Decorative Trim
Chrome Control Panel, Decorative Trim
Porcelain Enamel Broiler Pan and Insert,
Door Liner, Body Parts, Warmer Drawer
(if equipped)
Oven Racks
Oven door
HowtoClean
Use hot, soapy water and a cloth. Dry with a clean cloth.
For general cleaning, use hot, soapy water and a cloth. For more difficult soils
and built-up grease, apply a liquid detergent directly onto the soil. Leave on soil
for 30 to 60 minutes. Rinse with a damp cloth and dry. DONOTuse abrasive
cleaners on any of these materials; they can scratch. To remove control knobs,
turn to the OFF position; grasp firmly and pull straight off the shaft. To replace
knobs after cleaning, line up the flat sides of both the knob and the shaft then
push the knob into place.
Before cleaning the control panel, turn all controls to OFF and remove the
control knobs. To remove, pull each knob straight off the shaft. Clean using hot,
soapy water and a dishcloth. Rinse with clean water using a dishcloth. Be sure
to squeeze excess water from the cloth before wiping the panel; especially when
wiping around the controls. Excess water in or around the controls may cause
damage to the appliance.To replace knobs after cleaning, line up the flat sides
of both the knob and the shaft then push the knob into place.
Gentle scouring with a soapy scouring pad will remove most spots. Rinse with a
1:1 solution of clear water and ammonia. If necessary, cover difficult spots with
an ammonia-soaked paper towel for 30 to 40 minutes. Rinse with clean water
and a damp cloth, and then scrub with a soap-filled scouring pad. Rinse and
wipe dry with a clean cloth. Remove all cleaners or the porcelain may become
damaged during future heating. DONOT use spray oven cleaners on the cooktop.
Remove oven racks and clean by using a mild, abrasive cleaner following
manufacturer’s instructions. Rinse with clean water and dry.
Rub the sides of the racks with wax paper or a cloth containing a small amount of
baby oil or salad oil (this will make the racks glide easier into the rack positions).
To clean oven door, wash with hot, soapy water and a clean cloth. DONOT
immerse the door in water.
DONOT clean the oven door gasket. The oven door gasket is made of a silicone
rubber material on non self-cleaning models, which is essential for a good seal.
Care should be taken not to rub, damage or remove the gasket.
GeneralCare&Cleaning
10
GeneralCare&Cleaning
Neverimmerseasurfaceelementinwater.
ToRemovetheSurfaceElementsandDripBowls
1. Lift the edge of the drip bowl across from the terminal end. Liftthesurface
elementanddripbowltogether just enough to clear the cooktop.
2. While holding the drip bowl and surface element, gently pull the terminal end
out from the terminal plug. If equipped, DONOT remove the hold down clip
from the drip bowl.
ToCleanDripBowls
Wash in hot, soapy water or in the dishwasher. Rinse and dry while still warm.
Hard to remove, burned on soil can be removed by soaking the drip bowls for
about 20 minutes in a lightly diluted liquid cleanser or a solution of ammonia and
water (1/2 cup ammonia to 1 gallon of water). A nylon scrubber may be used after
soaking. DONOTuse abrasive cleaners or steel wool, as they will scratch the
surface. Always rinse with clean water and polish dry with a soft cloth.
ToReplaceDripBowlsandSurfaceElements
1. Slide the terminal end on the element through the opening in the drip bowl.
2. Align the element support to rest on the rim inside the drip bowl. If your drip
bowl is equipped with a hold down clip, align the element support opposite
the terminal end with the slot in the hold down clip, and snap into place.
3. After the element is positioned in the drip bowl, line up the terminal end with
the terminal plug as shown.
4. Hold the surface element and drip bowl together as level as possible and firmly
push the terminal end into the terminal plug. Make sure element terminal is
seated properly into terminal plug. Make sure the surface element is level to
reduce the hazard of pans sliding off the element.
ToRaisetheTopforCleaning
1. Grasp the sides and lift from the front. Lift-up rods will support the top in a
raised position. Only lift the top far enough to allow the support rods to snap
into place.
2. Clean underneath using a clean cloth and hot, soapy water.
3. To lower the top, gently push back on each rod to release the notched support.
Hold the range top and slide the lift rods down into the range frame.
SurfaceElementsandDripBowls - Surface elements can be unplugged and removed to make cleaning the drip
pans easier. The surface elements clean themselves when they are turned on. Food spilled on a hot element will burn off.
Food spilled on a cool element may be cleaned with a damp cloth—any remaining soil will burn off the next time the element
is used.
Be sure the range is cool
before removing elements or drip bowls.
Be careful not to bend terminal ends
when replacing elements after cleaning.
When lowering the lift-up
range top, grasp the sides with finger-tips
only. Be careful not to pinch fingers. DO
NOT drop or bend the range top when
raising or lowering. This could damage
the surface.
The bake element is designed to be gently tilted up using your hand from the
front of the bake element. This will allow easier access to the oven bottom for
cleaning. Be careful not to raise the element more than 4 or 5 inches from the
resting position.
CleaningOvenBottom
11
GeneralCare&Cleaning
ChangingtheOvenLight(some models)
On some models, the oven light automatically turns on when the door is opened. Some
models have a switch located on the control panel to turn on the light. The oven light is
located at the rear of the oven.
Toreplacetheovenlight:
1. Turn electrical power off at the main source or unplug the range.
2. Replace bulb with a new 40 watt appliance bulb.
3. Turn power back on again at the main source (or plug the range back in).
4. The clock will then need to be reset. To reset, see SettingtheClockandMinute
Timer in this Use & Care Guide (some models).
Be sure the range is unplugged and all parts are COOL before
replacing oven light. Wear a leather-faced glove for protection against possible
broken glass.
Removing and replacing the lift-o oven door
To avoid possible injury when removing or replacing the oven door,
follow the instructions below carefully and always hold the oven door with both hands
positioned away from the door hinge area.
The door is heavy. For safe, temporary storage, lay the door at with
the inside of the door facing down.
To remove oven door:
1. Open oven door completely (horizontal with oor - See Fig. 1).
2. Pull the door hinge locks on both left and right door hinges down from the oven
frame completely towards the oven door (See Fig. 2). A tool such as a small at-
blade screwdriver may be required.
3. Firmly grasp both sides of oven door along the door sides (Do not use the oven
door handle - See Fig. 3).
4. Close the door to the broil stop position (the oven door will stop into this position
just before fully closing).
5. With the oven door in the broil stop position, lift the oven door hinge arms over
the roller pins located on each side of the oven frame (See Fig. 4).
To replace oven door:
1. Firmly grasp both sides of oven door along the door sides (Do not use the oven
door handle - See Fig. 3).
2. Holding the oven door at the same angle as the removal position, seat the hook
of the hinge arm over the roller pins located on each side of the oven door frame
(See Fig. 4). The hook of the hinge arms must be fully seated onto the roller pins.
3. Fully open the oven door (horizontal with oor - See Fig. 1).
4. Push the door hinge locks up towards and into the oven frame on both left and
right oven door hinges (See Fig. 2) to the locked position.
5. Close the oven door.
Special door care instructions - Most oven doors contain glass that can break. Read
the following recommendations:
• Do not close the oven door until all the oven racks are fully in place.
• Do not hit the glass with pots, pans, or any other object.
• Scratching, hitting, jarring or stressing the glass may weaken its structure causing
an increased risk of breakage at a later time.
about
10°
hinge
oven
door
Oven door
hinge
locations
Fig. 3
Fig. 1
Fig. 4
Fig. 2
roller
pin
hinge
arm
L
O
C
K
12
BeforeYouCall
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
POSSIBLECAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the oven rack is level.
Be sure floor is level and is strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
Incorrect control setting. Make sure the correct control is on for the surface
element to be used.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or
heavyweight cookware. Flat pans heat better than warped pans. Cookware
materials and weight of the material affect heating. Heavy- and medium-weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
No power to the appliance. Check steps under “Entire Appliance Does Not Operate”
in this BeforeYouCallChecklist.
Incorrect control setting. Make sure the correct control is on for the surface
element to be used.
Element not making contact in block. Follow instructions under “Surface Elements
and Drip Bowls” in the Care&Cleaning section.
Make sure cord/plug is plugged tightly into outlet.
The time of day must first be set in order to operate the oven.
Service wiring is not complete. Contact your authorized SearsServiceCenter
for assistance.
Control(s) not set properly. Follow instructions under SettingOvenControls.
Make sure oven door is opened to broil stop position.
Meat too close to the element. Reposition the rack to provide proper clearance
between the meat and the element. Preheat broil element for searing.
OCCURRENCE
Rangeisnotlevel.
Cannotmoveapplianceeasily.
Appliance must be accessible for
service.
Surface element too hot or not hot
enough.
Surfaceelementdoesnotheat.
Entire appliance does not operate.
Oven smokes excessively during
broiling.
13
BeforeYouCall
Solutions to Common Problems
OCCURRENCE
Dripbowlsarepittingorrusting.
Dripbowlsturningcolorordistorted.
Poorbakingresults.
Flames inside ovenor smoking from
vent.
Ovenlight(somemodels)
doesnotwork.
POSSIBLECAUSE/SOLUTION
Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause
corrosion. Remove and wash drip bowls as soon as possible after a spillover
Normal environment. Houses along sea coast are exposed to salt air. Protect
bowls as much as possible from direct exposure to salt air.
Bottom surface of cookware extends beyond surface elements and touches
cooktop surface. This can cause high enough temperatures to discolor the drip
bowls.DONOT use cookware of this type. Pan sizes should be matched to the
size of the element. Replacement bowls may be purchased from your Sears
ServiceCenter.
Many factors affect baking results. Make sure the proper rack position is used.
Center food in the oven and space pans to allow air to circulate. Allow the oven
to preheat to the set temperature before placing food in the oven. Try adjusting
the recipe’s recommended temperature or baking time.
Your oven will most likely smoke after a spillover has occurred ... this is normal,
especially for high oven temperatures, pie spillovers or large amounts of grease
on bottom of oven. Wipe up excessive spillovers immediately.
Burned-out or loose bulb. See Changing Oven Light (some models) section in
this Use & Care Guide to replace or tighten the bulb.
® Registered Trademark /
TM
Trademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries
® Marca Registrada /
TM
Marca de Fábrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC in otros países
MC
Marque de commerce /
MD
Marque déposée de Sears Brands, LLC
Get it fixed, at your home or ours!
Your Home
For troubleshooting, product manuals and expert advice:
www.managemylife.com
For repair – in your home – of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner’s manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME
®
(1-800-469-4663)
Call anytime, day or night
(U.S.A. and Canada)
www.sears.com www.sears.ca
Our Home
For repair of carry-in items like vacuums, lawn equipment,
and electronics, call anytime for the location of your nearest
Sears Parts & Repair Service Center
1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada)
www.sears.com www.sears.ca
To purchase a protection agreement on a product serviced by Sears:
1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada)
Para pedir servicio de reparación
a domicilio, y para ordenar piezas:
1-888-SU-HOGAR
®
(1-888-784-6427)
www.sears.com
Au Canada pour service en français:
1-800-LE-FOYER
MC
(1-800-533-6937)
www.sears.ca
