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Customer Care
Thank you for purchasing a FORNO product. Please read the entire instruction manual before operating
your new appliance for the first time. Whether you are an occasional user or an expert , it will be beneficial to
familiarize yourself with the safety practices, features, operation and care recommendations of your
appliance.
Both the model number and serial number are listed on the product. For warranty purposes, you will also
need the date of purchase. Record this information below for future reference.
SERVICE INFORMATION
Model Number
：
Serial Number
：
Date of Purchase
：
Purchase Address & Phone：
Use these numbers in any correspondence or
service calls concerning your appliance.
If you received a damaged appliance,
immediately contact the dealer (or builder) that
sold you the appliance
Save time and money. Before you call for
service, check the Troubleshooting Guide. It lists
the causes of minor operating problems that you
can correct yourself.
SERVICE IN CANADA:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need
more assistance, please call our Customer Service: 1-800-561-7265
Or email: [email protected]
Or contact : CTM Household Appliances Inc.
11 420 Albert Hudon, Montréal, Québec H1G 3J6, Canada
SERVICE IN THE UNITED STATES:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need
more assistance, please call our Customer Service: 1-866-231-8893
Or email: i[email protected]
The instruction manual can be downloaded from www.forno.ca
If your appliance ever requires servicing, be sure to use a FORNO Factory Certified Service provider
recommended by our customer care center. All Factory Certified Service providers are carefully selected
and thoroughly trained by us.
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