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Problem Possible Cause Correction
The appliance
does not work.
The appliance is not switched on.
u
Switch on the appliance.
The power plug is not properly
inserted in the wall socket.
u
Check the power plug.
The fuse in the wall socket is not OK.
u
Check the fuse.
Power failure
u
Keep the appliance closed.
u
Protect the food: place dry ice on top of the food or
use an alternate freezer, if the power failure persists
for some time.
u
Do not re-freeze defrosted food.
The compressor
runs for a long
time.
When less refrigeration is required,
the speed-controlled compressor
switches to a low speed. Although
the running time is increased as a
result, energy is saved.
u
This is normal in energy-saving models.
SuperCool function is activated.
u
The compressor runs long to rapidly cool food. This
is normal.
An LED at the
lower rear of the
appliance (near
the compressor)
flashes regularly
every 5
seconds*.
There is a fault.
u
Contact the customer service department (see Main-
tenance).
Noises are too
loud.
The different speed levels of speed-
controlled* compressors can cause
them to generate various noises
during operation.
u
These noises are normal.
A gurgling
sound
This sound comes from the refrig-
erant flowing in the refrigeration
circuit.
u
The sound is normal.
A faint clicking
sound
The sound always occurs when the
refrigeration unit (the motor) auto-
matically switches on or off.
u
The sound is normal.
A hum. It is
briefly a little
louder when the
refrigeration unit
(the motor)
switches on.
The refrigeration increases automati-
cally when the SuperCool function is
activated, fresh food has just been
placed in the appliance or the door
has been left open for a while.
u
The sound is normal.
The ambient temperature is too high.
u
Solution: (see 1.3)
A low hum
The sound occurs as a result of fan
air flow.
u
The sound is normal.
Vibration noise
The appliance is not standing firmly
on the floor As a result, adjoining
units or objects are set into vibration
by the running refrigeration unit
u
Check the installation and, if necessary, re-align the
appliance.
u
Move bottles and containers apart.
The sound is caused by the soft stop
mechanism.
u
The sound is normal.
Troubleshooting
* Depending on model and options 13
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