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7
PRE-INSTALL NETWORKINSTALL ACCESS CONTROLINTRODUCTION
Internet Requirements
When selecting a router, use the information below to ensure compatibility.
MODEL: CAPAC - Smart Access Hub
CAPAC can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends a minimum upload/download speed of
1Mbps for each CAPAC.
NOTE: This upload speed should be met when considering usage of other devices on the network like cameras and computers.
CAPAC WI-FI SECURITY COMPATIBILITY
• WPA3 Personal
• WPA2 Personal (AES)
ADDITIONAL COMPATIBILITY CONSIDERATIONS:
• If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi signal strength connection of at least -65 DBM (numbers closer to zero are
stronger strength) at the CAPAC must be guaranteed to ensure an acceptable connection to the local network.
• Hidden network SSIDs are not supported.
• Wi-Fi networks requiring secondary authentication are not supported (E.g. Hotels and airport Wi-Fi).
• When checking signal strength in myQ Business, we recommend at least two bars.
CAPAC IS COMPATIBLE WITH ROUTERS USING THE
FOLLOWING Wi-Fi COMMUNICATION PROTOCOLS:
• 802.11b
• 802.11g
• 802.11n @ 2.4 GHz
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