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WWW.VINOTEMP.COM
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Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice and 30 days for
thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the
quality and performance of goods and assumes the costs of all necessary service or repair not covered herein. Extended warranties via New Leaf
may not be purchased on Non-New Units. Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs:
Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days parts and labor for Thermoelectric; Customer is required to put
down a labor deposit of $75 for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units which will be kept if a
unit is found to be in good working condition. Customer is responsible for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship us back the part; upon inspection, if defective,
VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a letter from a qualified refrigeration technician
at the Purchaser’s cost to verify that the unit was installed properly, with proper ventilation and the unit is truly malfunctioning due to a
manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is limited at Seller’s option to repair or replace
defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a designated facility and Seller
will pay return shipping charges in the continental United States for items repaired under warranty within 12 (twelve) months from date of sale.
The returned unit must be packaged correctly, with enough protection to ensure the unit is not further damaged. Oversized or lack of packaging is
not permitted and will be refused. Replacement or exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery
fees are the Purchasers responsibility. Since the natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable; Seller
does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or against peeling,
chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before placing cellar into service.
Make sure doors are aligned by reviewing the owner’s manual. Improper repair or placement of the unit will void the warranty. Any third party
repair facility must be preapproved in writing by Seller, before providing replacement parts under warranty. Change Orders: Custom units already
in production that require a change will be subject to a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp facility, Purchaser agrees to pick up their repaired
item or make arrangements for return shipping within a 60day period once they have been notified by Vinotemp through phone call, email, or
letter that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 60 days but no longer than 120 days, the Purchaser
will incur additional storage fees of 2%. After 120 days in storage, the item will become property of Vinotemp. Warranty period is from the date of
sale (not from shipping, delivery, nor installation). All completed cabinetry, racking, or other custom work must be picked up or shipped within a
period of 14 days after Vinotemp has notified the Purchaser by phone call, email, or letter. Any completed cabinetry, racking, or other custom
work stored longer than 14 days will incur an additional storage fee. After 120 days, the product will become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts of God, fires, earthquakes,
floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the
control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any damages caused to Purchaser's property
resulting from the goods. This limited warranty applies only inside the Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries
are not warranted). Purchaser understands and acknowledges that the goods sold here are wine cellars, cigar humidors, and/or other similar units
which house wine or cigars or other items. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations,
temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that might occur. Seller is not
responsible for incidental or consequential damages, and there are no warranties, expressed or implied, which extend beyond the Limited
Warranty described above. Warranty and liability are nontransferable. The implied warranties of merchantability and of fitness for a particular
purpose are hereby expressly disclaimed. Some states do not allow the exclusion of incidental or consequential damages, or a waiver of the
implied warranties of fitness and/or merchantability, so the above limitations may not apply to you. This warranty gives you specific legal rights
and you may also have other rights which vary from state to state. Seller disclaims any indemnification for claims of infringement of any
intellectual property of protectable nature. In the event of any dispute between Seller and Purchaser arising out of or relating to these terms and
conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise to the
claim and wait an additional thirty days for a response before initiating any legal action. The sale and all terms are subject to California law. Any
legal proceeding arising out of or relating to these terms and conditions or to the goods sold Purchaser shall bring, solely and exclusively in the
County of Los Angeles. In no event may Purchaser initiate any legal proceeding more than six months after the occurrence of the event giving rise
to the dispute. Seller may make nonpayment claims until debt is paid in full. Any dispute or claim relating in any way to these to the Terms and
Conditions, the Website, or any products or services sold or distributed by or through this Website, store, or catalog will be resolved by binding
arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and
federal arbitration law apply to the Terms and Conditions. We each agree that any dispute resolution proceedings will be conducted only on an
individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we
each waive any right to a jury trial. Both parties agree to bring suit in court to enjoin infringement or other misuse of intellectual property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes no oral representations of any kind. These Terms
and Conditions can only be modified in writing, signed by both Purchaser and Seller.
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