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18
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Troubleshooting
Before Calling for Service
Problem
Possible cause
Solution
Dishwasher won't start
Door may not be closed properly
Shut the door completely make sure it is
Power supply or power line is not connected
Latched. Check and connect the power
supply
DDelay Start option has been selected
Refer in this manual to rese
Child Lock activated (selected models)
Deactivate the child lock, refer to child lock
section in this manual
Dishwasher beeps at the
end of the cycle
It indicates the wash cycle finished, the
dishwasher will beep
Rinse Aid light on
The rinse aid level is low
Add rinse aid
Dishwasher operates too
long
The dishwasher is connected to cold water
Check the dishwasher, make sure it
connected to the hot water supply
The cycle time will vary due to the soil
When heavy soil is detected, the auto,
normal, pots & pan cycle will automatically
increase the cycle time
The sanitize option is selected
When sani rinse option is selected, the
cycle time will be increase to meet the
sanitized temperature request
Dishes are not clean
enough
Water pressure is temporarily low
Use you dishwasher when the water
pressure is normal
The inlet water is low
Make sure the dishwasher is connected to
the hot water supply
Try not use your dishwasher when hot water
is being used elsewhere in the house
Dishes are loaded too close together
improper use of detergent
Load the dishes again as the manual introduced
Add detergent depending on the water hardness
and the cycle you chose. Use fresh detergent.
The selected cycle is not suitable for food
soil condition
Choose anther cycle for longer washing time
Spay arms is blocked by some items
Make sure the spay arm is rotated fluently
Dishes not drying enough
Detergent dispenser is empty
Fill rinse aid dispenser or increase the
amount of rinse aid.
Improper loading of dishes
Load the dishes again as the manual suggests
The cycle you chose did not included
the drying.
Choose the proper cycle with drying
Spots and filming on
dishes
Water hardness is too high
For extremely hard water install
a water softener
Improper loading of dishes
Load the dishes again as the manual indicates
Old or damp powder rinse aid is used
Use fresh rinse aid
Rinse dispenser empty
Add rinse aid to the dispenser
Etching
Using too much detergent
Use less detergent if you have soft water Etching
The inlet water temperature exceeds 150
Lower the inlet water temperature
Detergent left in
dispenser cup
Detergent may be too old
Use fresh detergent
Spray arm is blocked
Load the dishes, making sure the spray
arms are not blocked.
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