Haier HWM70-1201 7kg Front Load Washing Machine

User Manual

For HWM70-1201. Additionally, the document applies to other Haier models: HWM80-1401

PDF File Manual, 20 pages, Read Online | Download pdf file

background
Sport
8kg
HWM80-1401
Spin
Speed
Extra Rinse
Rinse Hold
Wash
Temp.
HIGH SPEED
1400rpm
AUTOMATIC FRONT LOADING WASHING MACHINE
USER MANUAL
HWM70-1201
HWM80-1401
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User Manual - Transcript

  • Page 1 - English - : Sport 8kg HWM801401 Spin Speed Extra Rinse Rinse Hold Wash Temp HIGH SPEED 1400rpm AUTOMATIC FRONT LOADING WASHING MACHINE USER MANUAL HWM701201 HWM801401
  • Page 2 - English - : DISPLAY CODESgt 18 TROUBLESHOOTING1gt 9 IMPORTANT SAFETY INFORMATION 20 gt TABLE OF CONTENTS IMPORTANT DISPOSAL INSTRUCTIONS As a responsible manufacturer we care about the environment As such we urge you to follow the correct disposal procedure for your product and packaging materials This will help conserve natural resources and ensure that it is recycled in a manner that protects health and the environment You must dispose of this product and its packaging according to local laws and regulations Because this product contains electronic components the product and its accessories must be disposed of separately from household waste when the product reaches its end of life Contact your local authority to learn about disposal and recycling The product and packaging should be taken to your local collection point for recycling We apologise for any inconvenience caused by minor inconsistencies in these instructions which may occur as a result of product improvement and development LEGEND For your safety any instructions in this manual with this quotWarningquot sign must be followed strictly Yes No Optional 03 09 10 15 16 20 COMPONENTSgt 03 PREPARATION0gt 4 SAFETY INSTRUCTIONSgt 05 INSTALLATIONgt 06 CONTROL PANELgt 08 BEFORE USE USING THE APPLIANCE MAINTENANCE PROGRAM SELECTIONgt 10 CONSUMPTION AND TECHNICAL DATAgt WASHING METHODSgt 12 CLEANING amp CAREgt 16
  • Page 3 - English - : Before use 1x Inlet hose assembly 1x Drain hose bracket 1x User manual 4x Blanking plugs Sport 8kg HWM801401 Spin Speed Extra Rinse Rinse Hold Wash Temp HIGH SPEED 1400rpm COMPONENTS THANKS FOR PURCHASING A HAIER PRODUCT Please read these instructions carefully before using this appliance The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation use and maintenance Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance If you sell the appliance give it away or leave it behind when you move house make sure you also pass on this manual so that the new owner can become familiar with the appliance and safety warnings ACCESSORIES Check the accessories and literature in accordance with this list HWM801401 1x Warranty card Manufacturers Warranty Please read this warranty card carefully Attac h your purchase r eceipt to this warranty card and keep in a safe pl ace You must produ ce both warranty card and proof of pur chase in the event of a warranty repair being required When you purchase any new Haier Product you automatic ally receive a two year Manufacturers Warranty covering parts and labour for se rvicing The Manufacturer undertakes to Repair or at its o ption replace without cost to the owner either for mate rial or labour any part of the Product the serial number of which appears on the Product which is found to be defective within TWO YEARS from the date of purchase This warranty DOES NOT cover A Service calls which are not related to any defect in the Product The cost of a service call will be charged if the problem is no t found to be a Product related fau lt For example 1 Correct the installation of the product 2 Provide Instruction on use of the prod uct or change the setup of th e product 3 Replace house fuses or correct hous e wiring 4 Correcting faults caused b y the user 5 Noise or vibration that is considered normal 6 Water on the floor due to incorrect loading or exc essive suds 7 Blocked pumps removal of foreign objectss ubstan ces from the machine including the pump and inlet house filters 8 Correcting damage caused by pests eg rats cockroaches etc 9 Correct corrosion or discolouration due to chemical attack 10 Power outages or surges B Defects caused by factors other than 1 Normal domestic use or 2 Use in accordance with the Products User Guide C Defects to the Product caused by accident neglect misuse or Act of Go d D The cost of repairs ca rried out by nonauthoris ed repairers or the cost of c orrecting such unauthorised repairs E Normal recommended maintenan ce as set out in the Products User Guide F Repairs when the appliance has been dismantled re paired or service d by other t han an AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer G Pick up and delivery H Transportation or t ravelling costs involved in th e repair when the product is installed outside the AUTHORISED CUSTOMER SERVICE CENTRES normal service area This pr oduct has been designed for use in a normal domestic environment It is not intended for commercial use Doing so may affect pr oduct warranty Service under this warranty m ust be provided by an Authorised Service Repairer refer to the Customer Care section for contact detai ls Such service sh all be provided duri ng normal business hours This warranty certificate should be shown when making any claim Note This Warrant y is an extra benefit and does not affect your legal rights and appl ies only to product purchased in New Zealand and Australia Please keep this Warranty Card in a safe place For Australian customers Our g oods come with guarantees that cannot be exclud ed under th e Australian Consumer Law You are entitled to a repla cement or refund for a major failu re and for comp ensation for any o ther reasonably foreseeable loss or damage You are also ent itled to have the goods repaired or r eplaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure
  • Page 4 - English - : Before use HWM801401 Spin Speed Wash Temp 8kg HIGH SPEED 1400rpm T1 T2 T3 S1 S2 S4 S3 T4 PREPARING THE MACHINE Remove all the packing materials prior to use including the polystyrene base Upon opening the package water drops may be seen on the plastic bag and the porthole This is normal phenomenon resulting from water tests in the factory DESCRIPTION This diagram may differ slightly from the layout of the washing machine you have just purchased due to technical improvements PREPARATION
  • Page 5 - English - : Before use SAFETY INSTRUCTIONS DO Make sure that the transport bolts are removed Use a separate earthed socket for the power supply Make sure that the plug is accessible Hold the plug and not the electric cable when unplugging the power supply Make sure that the fuses in the power circuit are rated for 15A Keep away from heat sources and direct sun light to prevent plastic and rubber components from aging Make sure that the power cord is not caught under or in the appliance and avoid damage to the power cable Check that hose joints and connections are firm and no water can leak If joints are loose or there is leakage turn off the water supply and refix Do not use the washing machine until the hoses are properly fixed DO Pull up zips and fix loose threads to prevent the items from being entangled If necessary put small items into a laundry bag to avoid damage Turn off the machine after each wash program and switch it off at the mains to save electricity and for safety Wipe clean the lower part of the porthole Keep the door slightly open when the washing machine is not in use to prevent formation of odours The power cord must be replaced by the manufacturer service agent or qualified persons if it is damaged Ensure that the appliance is not used by persons with reduced physical sensory or mental capabilities lack of experience and knowledge without supervision or instruction by a person responsible for their safety Supervise children to ensure that they do not play with the appliance DO NOT Touch or use the appliance when barefoot or with wet or damp hands or feet Use flammable detergent or dry cleaning agent Use any flammable sprays in close vicinity to the appliance Remove or insert the plug in the presence of flammable gas Allow children or infirm persons to play with the appliance or packing materials Install the appliance outdoors in a damp place or in an area which may be prone to water leaks such as under or near a sink unit In the event of a water leak allow the machine to dry naturally Place the washing machine directly on a carpet or close to a wall or furniture DO NOT Touch the washer door during the washing process it gets hot Place heavy objects or sources of heat or damp on top of the appliance Hot wash foam rubber or spongelike materials Open the detergent distribution drawer during the wash cycle Force the washer door open The door is fitted with a selflock device and will open shortly after the washing procedure is ended Open the washer door if the water level is visibly over the porthole Cover the washing machine with a cover that may keep dampness in BEFORE SWITCHING THE APPLIANCE ON FOR THE FIRST TIME DURING DAILY USE OF THE APPLIANCE
  • Page 6 - English - : Before use REMOVING THE TRANSPORTATION BOLTS The transportation bolts are designed for clamping antivibration components inside of the washing machine during the transportation process Remove the back cover1 Remove the four bolts on the rear side and take out the synthetic 2 stabilisers from within the machine Replace the back cover3 Fill the holes left by the bolts with blanking plugs4 Note 1When replacing the back cover ensure convex surface is facing outwards and insert the back cover between he gap as shown in Fig 5 2Keep the transportation bolts and synthetic stabilisers in a safe place for later use ADJUSTING THE WASHING MACHINE There are adjustable feet under the bottom of the washing machine Before use they should be adjusted so that the machine is level This will minimise vibrations and thus noise during use It will also reduce wear and tear We recommend using a spirit level to level the applianceThe floor should be as stable and flat as possible INSTALLATION
  • Page 7 - English - : Before use 8 0 1 0 0cm INLET HOSE 1 Connect the nut on the inlet hose to the connector on the water valve 2 Connect inlet hose to a water tap with cold fresh water Note Use the hoseset supplied with the appliance Old hosesets should not be reused DRAIN HOSE 1 Use the drain hose bracket to keep the end of the drain hose retained and prevent the outflow of water Dont extend the length of the drain hose if an extended hose is required please consult a service agent 2 The height of the drainage outlet must be 80100 cm Fix the drain hose to the clip at the back of the washing machine to prevent it from dropping off Note The drain hose should not be submerged in water and should be securely fixed and leakfree If the drain hose is placed on the ground or if the pipe is at a height of less than 80cm the washing machine will continuously drain while being filled selfsiphoning CONNECTING TO THE POWER SUPPLY Before connecting to the power supply check The socket is adequate for the maximum power of the washing machine For safety fuses in the power circuit should be rated for no less than 15A The supplied voltage should match the requirements of this appliance The power outlet should be capable of accepting the washing machine plug Connect the machine to an earthed socket outlet
  • Page 8 - English - : Before use J Mixed Extra Rinse Rinse Hold Spin Speed Wash Temp K I C HBA ED GF HWM801401 SpinDrain 8kg HIGH SPEED 1400rpm 8kg Model Shown OPERATIONAL FUNCTIONS CONTROL PANEL A DetergentSoftener Drawer B Delay C Spin Speed D Extra Rinse E LED Display F Intense button G Rinse Hold H Wash Temp I StartPause Button J Program Dial K Power Button A Detergent distribution drawer Open the drawer three compartments can be seen Compartment 1 Prewash detergent Compartment 2 Detergent for programs 1 to 8 Compartment 3 Softener conditioning agent B Delay Touch this button lightly the washing machine will start operation after a period of time and the corresponding indicator will go on The range is 0524 hours each touch of this button increases half an hour After the button is set press the StartPause button to start countdown of the set time the time is displayed on the screen until the program ends Note The delay time must be longer than the program time otherwise the washing machine will start the wash program directly C Spin Speed Touch this button lightly to select the desired speed When a speed is set it will be displayed on the display screen Note Different water temperatures and spinning speeds can be set for different laundries Wash using the default settings if there is no special requirement Control panel lock function Press the quotDelayquot and the quotStartPausequot buttons simultaneously for 3 seconds after starting a programButton Functions and wash cycle will be unable to be changed To unlock press the quotDelayquot and quotStartPausequot buttons again for 3 seconds
  • Page 9 - English - : Before use D Extra Rinse Press this button the washing machine will perform additional rinses Press the button once to select one additional rinse The display will showquotP1quot Press the button repeatedly and the screen will display quotP2or quotP3 indicating two or three additional selected rinses The quotextra rinse lightquot is activated and flashes during the performance quotP123quot is displayed alternating with the remaining time The light turns off and the display disappears when the extra rinse ends Note Select this function when programe 19 is selected E LED Display Information as remaining wash time and error messages will be shown here Note After a wash program is started the display will go on and the remaining wash time decreases As the water pressure and temperature may differ the remaining time may be adjusted accordingly When the laundry is not balanced during spinning the time may be automatically prolonged F Intense button If the laundry is heavily soiled press this button before starting the program When the button is pressed the washing time increases G Rinse hold Touch this button lightlythe indicator will go onWhen the washing machine is at the last rinsing operationit will not drain but to start a soaking cycleIf you want to spin the laundrypress this button or the startpausebutton againthe indicator will go off and operation will resume NoteSelect this function when PrewashCottonSyntheticMixedSportProgrammes are selected H Wash Temp Touch this button lightly the washing temperature will be displayed on the display screen Select a temperature according to the type of laundry I StartPause Button When the washing machine is connected to the power socket and a program is selected lightly touch this button to start operation During a wash cycle touch it lightly operation will stop and the digits on the screen start blinking Touch it again to resume operation To cancel a wash program during a wash cycle touch this button when the digits on the screen start blinking press the Power switch the program will be cancelled J Program Dial By turning the knob clockwisecounterclockwise the required program can be selected There are 10 programs available After a program is selected the corresponding light will go on K Power Button Press this button to switch on the washing machine Press it again to switch it offPress this button gently for 2 seconds to switch off the machine as buttons are soft touch sensitive To cancel a program Press the quotStartPausequot button then switch off the power and the program is automatically cancelled Turn the Turn on the power and use the program selector again to choose another program To cancel audible alarm Alarm sound can be cancelled if it is required not recommended Switch on the washing machine and turn the program knob to spin cycle then press the quotDelayquot and quotExtra rinsequot button hold on for 3 seconds The message quotBEEP OFF will be displayed on the screen indicating that the alarm sound has been cancelled To reinstate audible alarm Switch on the washing machine and turn the program knob to spin cycle then press the quotDelayquot and quotExtra rinsequot button hold on for 3 seconds The quotBEEP ONquot message will be displayed on the screen indicating that the alarm sound has been reinstated
  • Page 10 - English - : 1 Detergent compartment for prewash mode 2 Detergent compartment 3 Compartment for softener using the APPLiAnCe PROGRAM SELECTION PROGRAM MODES Program Maximum Preset 2 3 1 LaundryType HWM701201 Preset spin Speed HWM801401 Preset spin Speed 1 to 90 C 40C Heavy soiling 1000rpm 1000rpm 2 to 90 C 60C Cotton fabrics 1200rpm 1400rpm 3 to 60 C 40C Cotton or synthetic 1000rpm 1000rpm 4 Wool to 40 C C Woolen fabrics 600rpm 600rpm 5 to 60 C 30C Different materials 1000rpm 1000rpm 6 to 40 C 30C Sports wear 1000rpm 1000rpm 7 to 40 C C Slightsoil cotton linen and synthetic fabrics 1000rpm 1000rpm 8 to 30 C C Fast colour synthetic 800rpm 800rpm 9 C 1000rpm 1000rpm 10 C 1000rpm 1000rpm Yes No Optional Prewash Cotton Synthetic Mixed Sport Quick 40 Express15 Rinse SpinDrain Energy Label Default Program Settings HWM701201 Cotton 60 C Intense 1200rpm HWM801401 Cotton 60 C Intense 1400rpm
  • Page 11 - English - : using the APPLiAnCe CONSUMPTION AND TECHNICAL DATA CONSUMPTION TABLE This washing machine is for domestic use only If the machine is used for commercial purposes the warranty will be void Do not use for purposes other than that for which it was designed Follow the instructions given on the label of each garment and wash only machinewashable garments TECHNICAL DATA PROGRAM MAX LOAD TEMPERATURE WASHING TIME Prewash 7kg 40C 146 7kg 60C 335 4kg 40C 110 Wool 2kg C 050 Mixed 4kg 30C 110 Sport 4kg 30C 125 Quick40 2kg C 040 Express15 2kg C 015 PROGRAM MAX LOAD TEMPERATURE WASHING TIME Prewash 8kg 40C 146 8kg 60C 315 4kg 40C 110 Wool 2kg C 050 Mixed 4kg 30C 110 Sport 4kg 30C 125 Quick40 2kg C 040 Express15 2kg C 015 HWM701201 HWM801401 Power source 220 240V50Hz 220 240V50Hz Max working current A Water pressure MPa 003P 1 003P 1 Nominal load kg Spinning speed rmin Washing programs Max power W Dimensions HxDxW mm 850 x 600 x 595 850 x 650 x 595 Net weight kg Cotton Cotton Synthetic Synthetic HWM801401 Cotton 60 C Intense 1400rpm HWM701201 HWM801401
  • Page 12 - English - : using the APPLiAnCe WASHING METHODS POWER SUPPLY Connect the washing machine to the power supply 220V to 240V50Hz WATER CONNECTION Connect the hose to the cold water connectionTurn on the tap The water must be clean and clear Note Before use check for leakage in the joints between the tap and the inlet hose by turning on the tap PREPARING THE LAUNDRY Sort out clothes according to fabric cotton synthetics wool or silk and to how dirty they are Separate white clothes from coloured ones Wash them first by hand to check if they fade or run Empty pockets keys coins etc and remove the harder decorative objects eg brooches Attention Small parts like buttons etc or sharp zips amp buckles items may cause damage to the machine Garments without hems underwear finely woven textile such as fine curtains are to be put into wash bag it is better not to wash them in a washing machine Close zippers and hooks make sure the buttons are sewn on tightly and place small items such as socks belts bras etc in the wash bag Unfold large pieces of fabric such as bed sheets bedspreads etc Turn shirts inside out This washing machine is for domestic use only If the machine is used for commercial purposes the warranty will be void Do not use for purposes other than that for which it was designed Follow the instructions given on the label of each garment and wash only machinewashable garments PLEASE NOTE
  • Page 13 - English - : using the APPLiAnCe LOADING THE MACHINE When first using the washing machine let it run unloaded for one program to prevent the laundry from being tainted by oil or dirty water from the washing machine Before washing you should run the machine without laundry but with detergent with 60C program Open the washer door put in laundry piece by piece Close the door tightly Do not overload the washing machine SELECTING DETERGENT The washing efficiency and the performance is determined by the quality of detergent used Special non foaming detergent produces good washing results Use specific detergents for synthetic and woollen goods Do not use dry cleaning agents such as trichloroethylene and similar products Note Detergent should be mixed with warm water Do not add more detergent than needed Please follow the usage recommendation on the detergent package ADDING DETERGENT Slide out the detergent drawer and put the required detergent and softening agent into the corresponding compartments Push back the drawer gently Refer to the instructions on the drawer Caution For prewash program detergent should be added to both compartments 1 and 2 For other programs do not add detergent to compartment 1 Use liquid detergent according to the instructions on its package Do not use liquid detergent if the Prewash mode or quotDelayquot is selected Do not overuse softener as it may damage artificial fibres SELECTING WASH PROGRAM To get the best washing results an appropriate washing program should be selected according to the laundry type Please turn the program knob to select the right program SELECTING ADDITIONAL FUNCTIONS Select the additional wash options as required Refer to the quotControl panelquot BDFG pages 08 and 09 HWM801401 Spin Speed Wash Temp 8kg HIGH SPEED 1400rpm
  • Page 14 - English - : HWM801401 Extra Rinse Rinse Hold Spin Speed Wash Temp 8kg HIGH SPEED 1400rpm using the APPLiAnCe SETTING WASHING TEMPERATURE Press and hold down the temperature button until the desired temperature is selected SETTING SPIN SPEED Press and hold down the Spin Speed C button until the desired speed is selected See quotOperational functionsquot on the quotControl Panelquot pages 08 and 09 for selecting temperature and spin speedSet to the value recommended by garment care instructionspreprogrammed settings WASHING Press the StartPause button The washing machine will operate according to the preset programs The washing machine will stop operation automatically when a washing cycle ends The quotEndquot sign will appear on the display Open the washer door and take out the laundry AFTER WASHING Turn off the water supply and unplug the power cord Open the washer door to prevent formation of moisture and odours Let the door open while not used TIPS FOR SAVING ENERGY Collect clothes for one full wash load1 Avoid overloading the washing machine2 Prewash only heavily soiled clothes3 Reduce the amount of detergent or choose4 Express 15 or Quick wash programs for slightly soiled clothes Choose the correct washing temperature Most modern detergents can wash with good results in temperatures 5 lower than 60C Only use higher temperatures for heavily soiled laundry Follow the usage recommendation on the detergent package to avoid using too much detergent6 Mixed Extra Rinse Rinse Hold Spin Speed Wash Temp HWM801401 SpinDrain 8kg HIGH SPEED 1400rpm Mixed Extra Rinse Rinse Hold Spin Speed Wash Temp HWM801401 SpinDrain 8kg HIGH SPEED 1400rpm Mixed Extra Rinse Rinse Hold Spin Speed Wash Temp HWM801401 SpinDrain 8kg HIGH SPEED 1400rpm
  • Page 15 - English - : using the APPLiAnCe Bed sheet single Cotton Approximately 800g Blanket Wool Approximately 3000g Blended fabric clothes Approximately 800g Jackets Cotton Approximately 800g Jeans Approximately 800g Overalls Cotton Approximately 950g Ladies Pyjamas Approximately 200g Shirts Approximately 300g Socks Blended fabrics Approximately 50g TShirts Cotton Approximately 300g Underwear Blended fabrics Approximately 70g LOAD REFERENCE CARE CHART Resistant material Delicate fabric Washable at 95 C Washable at 60 C Washable at 40 C Washable at 30 C Hand wash Dry clean only Wool Seal Bleachable in cold water Do not bleach Iron at 200 C Iron at 150 C Iron at 100 C Dont iron Dry cleaning with any solvent Dry cleaning with pericloride Dry cleaning with aviation fuel Dont dry clean Dry flat Hung to dry Dry on clothes hanger Tumble dry normal heat Tumble dry reduced heat Dont tumble dry
  • Page 16 - English - : Fig1 Fig1b Fig1c maintenance CLEANING amp CARE AFTER WASHING Turn off the water supply and pull out electricity plugFig1 after each wash Open the washer door to prevent formation of moisture and odours If the washing machine is left idle for a long period turn off water supply Fig1bdrain the water in the machine and replace the drain hose CLEANING THE DETERGENT DRAWER Clean the detergentsoftener drawer regularly REMOVING DETERGENT DRAWER Slide out draw in direction shown in Fig1c until draw release is visible Flush it clean with warm water dry and then replace it CLEANING THE MACHINE Unplug the machine during cleaning and maintenance Use a soft cloth dampened with soap liquid to clean the machine case and rubber components Do not use organic chemicals or corrosive solvents CLEANING THE FILTER Caution Place a container under the drain pump filter to collect any excess water that may come out of the drain pump when the filter is removed Clean the filter once a month 1 Open the bottom cover Fig 2 2 Remove the filter by turning counterclockwise Fig 2b 3 Flush the filter clean with running water Fig 2c 4 Replace the filter by turning clockwise and remount the cover Fig 2d Caution The filter must be in place during operation ensure it is in place after cleaning to avoid leakage Fig2 Fig2c Fig2d Fig2b
  • Page 17 - English - : HWM801401 Extra Rinse Rinse Hold Spin Speed Wash Temp 8kg HIGH SPEED 1400rpm maintenance WATER INLET VALVE AND INLET VALVE FILTER To prevent blockage to the water supply by ingress of foreign substances clean the water inlet valve and inlet valve filter regularly MOVING THE MACHINE If the machine is to be moved to a distant location replace the transportation bolts removed before installation to prevent damage as shown below Remove the back cover1 Remove the blanking plugs2 Insert the synthetic stabilisers and the transportation bolts3 Tighten the bolts with a spanner4 Replace the back cover5 LONG PERIODS WITHOUT OPERATION If the washing machine is left idle for a long period pull out the electrical plug and turn off the water supply Open the washer door to prevent formation of moisture and odours Leave the door ajar while not in use
  • Page 18 - English - : maintenance DISPLAY CODES DISPLAY CODES AND SPECIAL FUNCTIONS Poweroff memory function In case of abrupt power failure or the need to cut off the power during a program cycle the present settings will be saved and the preset operation will resume when the power is on again CODES CAUSES SOLUTIONS Err1 Door is not properly shut Shut the door properly Err2 Drainage error water not emptied within 6 minutes Clean the filter and check the drain hose for blockage If error still exists please contact the maintenance personnel Err3 Temperature sensor not properly connected or damaged Contact the maintenance personnel Err4 Heater error Appears at the end of a cycle Reduce load and then start washing again If problem still exists please contact the maintenance personnel Err5 Water level not met in 8 minutes The height of the drain hose is below 80 cm The drain hose is in water Make sure that tap is turned on and water pressure is normal If problem still exists please contact the maintenance personnel Install drain hose within 80100 cm of height Make sure the drain hose is not in water Err6 Motor error Contact the maintenance personnel Err7 Motor error Contact the maintenance personnel Err8 Water exceeds protective level Contact the maintenance personnel End End of wash cycle 125 The remaining time is 1 hour 25 minutes 1925 Status informationPreset time for delayed operation UNb After the last rinsing cycle finishesspinning fails completely due to unbalance of the laundry
  • Page 19 - English - : maintenance TROUBLESHOOTING TROUBLESHOOTING The following circumstances do not mean there is a fault with the appliance Contact the Customer Care Team when you have confirmed the problem after following the instructions below PROBLEM CAUSES SOLUTIONS Washing machine fails to operate Poor connection to the power supply Power failure The washer door is not properly closed Machine has not been switched on Check connection to the power supply Check the power supply Close the washer door properly Make sure the machine is switched on Washing machine cannot be filled with water The quotStartPausequot button is not pressed Water tap is not turned on Water pressure is less than 003 MPa The inlet hose is kinked Water supply failure The program knob is not properly set The washer door is not properly closed The inlet hose filter is blocked press the quotStartPausequot button Turn on the water tap Check water pressure Check the inlet hose Ensure the water supply Set the program knob properly Close the washer door properly Unblock the inlet hose filter Machine is draining while being filled The height of the drain hose is below 80 cm The drain hose is in water Install drain hose within 80100 cm of height Make sure the drain hose is not in water Drainage failure Drain hose is blocked Drain hose end is higher than 100 cm above the floor level The filter is blocked Unblock the drain hose Make sure the drain hose end is lower than 100 cm above floor level Unblock the filter Strong vibration while spinning Not all transportation bolts have been removed Washing machine is located on an uneven surface or is not level Machine load is over 7kg8kg Remove all transportation bolts Make sure the washing machine is on an even surface and levelled Reduce amount of laundry in the drum Operation stops before completing wash cycle Water or electricity failure Check the power supply or water supply Operation stops for a period of time Washing machine gives an error message Washing machine is in soaking cycle Check display codes Press the rinse hold button or the Startpause button again to cancel it Excessive foam in the drum which is spilled to the distribution drawer The detergent is not a lowfoaming type or for manual wash Excessive use of detergent Check if your detergent is appropriate Reduce amount of detergent in the distribution drawer Automatic adjustment of the washing time The washing program duration will be adjusted This is normal and doesnt affect the functionality Spinning fails Unbalance of the laundry Add clothes or run a spinning program again
  • Page 20 - English - : Important Safety InformatIon Do not use a multiple socket extension cord A separate earthed socket is required which shall be accessible at all times If the mains cord becomes damaged it must be replaced by the manufacturer its service agent or similarly qualified person with a lead of the same type and rating to avoid a hazard Never remove the plug from the socket by pulling on the cord always grasp the plug The door may get hot during use do not touch it and keep children away whilst the machine is operating Never open the detergent drawer while the machine is runningHot water and detergent might be ejected When installing the product make sure the mains cord is not trapped or twisted WARNINGS THIS APPLIANCE IS INTENDED FOR DOMESTIC USE ONLY COMMERCIAL OR ANY OTHER USE MAY INVALIDATE THE WARRANTY AND MIGHT BE DANGEROUS Never touch or operate the machine with wet hands or when bare footed Do not put the machine on a carpet that can block the ventilation slots on the bottom of the unit Do not install this machine outdoors or in a damp place or expose it to rain Do not install this product near a heat source or in direct sunlight Do not place any object on the machine when it is operating This appliance must be earthed If you are disposing of an old appliancedisable the door lock to avoid entrapment of children when playing and cut off the mains cord close to the machine The appliance must be connected to a 220240 volts 50 cycle AC supply by means of a three pin socket suitably earthed and the outlet should be protected by a 15 amp fuse WATER CONNECTION The product should be connected to the water main using new hose sets old hose sets should not be re used The water pressure must not be less than 003MPa Connect to the water main using a standard 34 inch threaded tap outlet