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Problem
Burner(s) will not light
using ignitor.
(See Electronic Ignition
Troubleshooting also)
Pro
Burner(s) will not match
light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent Drip fire.
See “
GAS ISSUES:” on previous page.
• Match will not reach.
• Improper method of match-lighting.
High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Drip buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
Drip trapped by food buildup around
burner system.
Burner and/or burner tubes are blocked.
Prevention/Solution
See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
Check for gas in LP cylinder.
•Turn off knobs, wait 30 seconds and light grill. If flames are still low,
turn off knobs and LP cylinder valve. Disconnect regulator.
Reconnect regulator and leak-test. Turn on LP cylinder valve, wait
30 seconds and then light grill.
•Turn off knobs and LP cylinder valve. Disconnect coupling nut from
cylinder. Reconnect and retry.
Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position
and let fire burn out. After grill cools, remove and clean all parts.
• Turn knobs to OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care.
• The worn nozzles don’t have enough “bite” to engage the valve.
Try a second LP dealer.
Troubleshooting (continued)
Possible Cause
ELECTRONIC IGNITION:
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at full
strength.
• Use long-stem match (fireplace match).
• See “Match-Lighting” section of Use and Care.
• Clean burners and inside of grill/firebox.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
Clean carry-over tube(s) with wire brush.
One burner does not
light from other
burner(s).
• Drip buildup or food particles in end(s) of
carryover tube(s).
Flashback…
(fire in burner tube(s)).
Unable to fill LP
cylinder.
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP cylinder
connection.
• Some dealers have older fill nozzles
with worn threads.
• Turn front of grill to face wind or increase flame height.
• Refill LP cylinder.
• Refer to “Sudden drop in gas flow” above.
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