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8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or operate
the hob.
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
Check if the hob is correctly connected
to the electrical supply.
The fuse is blown. Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
You do not set the heat setting for
10 seconds.
Activate the hob again and set the
heat setting in less than 10 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
Pause operates. Refer to "Daily use".
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates. You put something on the sensor
field .
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
You cannot activate the outer
ring.
First, activate the inner ring by chang‐
ing the heat setting.
There is a dark area on
the multiple zone.
It is normal that there is a dark area
on the multiple zone.
The sensor fields become hot. The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated. Activate the sounds. Refer to "Daily
use".
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
80 ENGLISH
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