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EN
28
Troubleshooting
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9 Troubleshooting
Observe all safety and warning information (see the Safety chapter).
Operating situation Cause Remedy
The cooktop cannot be
ignited electrically.
The fuse or automatic circuit breaker of the
apartment and/or house‘s electrical system is
defective or has been triggered.
Replace the fuse.
Switch the safety cut-out back on.
The fuse or the automatic circuit
breaker trips several times.
Call the BORA Service Team.
The power supply is disconnected. Have a specialist electrician inspect the
power supply.
The gas burners are damp. Dry the gas burner parts
(see the Cleaning chapter).
The gas burner heads and/or the
gas burner cover are not correctly positioned.
Position the gas burner parts correctly
(see the Cleaning chapter).
Dirt in the gas burner head Clean the gas burner parts
(see the Cleaning chapter).
You notice the smell of gas. A leakage point in the gas supply line Switch off the gas supply and
immediately extinguish all open flames.
Contact a gas engineer.
Ensure that all connections are tight
(see the Gas installation chapter).
No gas is coming out of the
gas burners.
The gas supply is closed Open the gas supply
(see the Operation chapter).
The gas bottle is empty in the case of
liquid gas (LPG).
Exchange the empty gas bottle for a full
gas bottle of the correct gas type.
You notice that the flame of the
burner is uneven.
The gas burner heads and/or the
gas burner cover are not correctly positioned.
Position the gas burner parts correctly
(see the Cleaning chapter).
Dirt in the gas outlet openings on the gas
burner head.
Clean the gas burner parts
(see the Cleaning chapter).
Tab. 9.1 Resolving a fault
In all other instances, call the BORA Service Team (see the Warranty, service and spare parts chapter).
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