KitchenAid KSDG950ESS2 User Manual

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First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,

visit http://www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca.

TROUBLESHOOTING

Problem Possible Causes and/or Solutions

Nothing will operate Power supply cord is unplugged: Plug into a grounded 3 prong outlet.

ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time

ofday. See the “Electronic Oven Controls” section for more information.

Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker.

Ifthe problem continues, call an electrician.

Main or regulator gas shut-off valve is in the Off position: See the Installation Instructions.

The range is improperly connected to the gas supply: Contact a trained repair specialist or see

Installation Instructions.

Surface burners

willnot operate

The control knob is not set correctly: Push in knob before turning to a setting.

Air in the gas lines: If this is the rst time the surface burners have been used, turn on any one of the

surface burner knobs to release air from the gas lines.

Clogged burner ports: See the “Sealed Surface Burners” section.

Surface burner

ames are uneven,

yellow and/or noisy

Clogged burner ports: See the “Sealed Surface Burners” section.

Burner caps positioned improperly: See the “Sealed Surface Burners” section.

Range converted improperly: If propane gas is being used, contact a service technician or see the cover

for contact information.

Excessive heat

around cookware

oncooktop

Cookware and ame are not matched: The cookware should be centered above the burner with the

bottom sitting level on the grate. The ame should be adjusted so that it does not extend up the sides

ofthepan.

Cooktop cooking

results not

whatexpected

Improper cookware: Ideal cookware should have a at bottom, straight sides, and a well-tting lid,

andthematerial should be of a medium-to-heavy thickness.

Control knob set to incorrect heat level: See the “Cooktop” section.

Range is not level: Level the range. See the Installation Instructions.

Oven will not operate Air in the gas lines: If this is the rst time the oven has been used, turn on any one of the surface burner

knobs to release air from the gas lines.

Control is locked: Press and hold START for 3 seconds to unlock.

The range is in Demo mode: Demo mode will deactivate all oven elements. See “Demo Mode” in the

“Electronic Oven Controls” section.

Electronic oven control set incorrectly: See the “Electronic Oven Controls” section.

Oven burner ames

are yellow or noisy

Range converted improperly: If propane gas is being used, contact a service technician or see the

coverfor contact information.

Oven temperature

too high or too low

Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic OvenControls”

section.

Convection fan

notworking

The convection cycle is in the rst 5 minutes of operation: This is normal. The convection fan

willstartrunning approximately 5 minutes into the cycle.

Oven door is open: If the oven door is opened during convection cooking, the fan will turn off

immediately.It will come back on when the oven door is closed.

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KitchenAid KSDG950ESS2 dual fuel range

User Manual - Page 18